SERVPRO of New Hanover Commercial Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial Property Damage Restoration
  • Highly-Trained Technicians to Minimize Disruption
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of New Hanover
Our Google Reviews
(910) 762-8180
4.9
(279 reviews)

Service Areas

Commercial spaces present unique challenges, which can be attributed to the size of the premises, the materials present or the number of people that patronize these spaces. At SERVPRO of New Hanover, we have experience working on commercial establishments of all sizes, from large manufacturing plants to small businesses. Our RRRP certified crews offer unique solutions that can be scaled to meet your requirements.

We understand the extra urgency needed when dealing with commercial establishments because of the possibility that the business can lose clients due to extended downtime, which is why we offer different solutions including move-outs where necessary. We also invest in essential technologies like injecti-dry systems that help dry wall cavities without too much teardown, thus reducing downtime.

Because our crewmembers also live in your neighborhood, we can guarantee a timely response 24 hours a day, 7 days a week. We can tailor our services as only a local service provider can do to offer you the most cost-effective solutions possible.

Water damage can be detrimental to your property. Call SERVPRO for 24/7 emergency water damage restoration services near you. We offer efficient water removal near me, damage assessment, and cleanup when you need it.
Water damage can be detrimental to your property. Call SERVPRO for 24/7 emergency water damage restoration services near you. We offer efficient water removal near me, damage assessment, and cleanup when you need it.

Commercial Water Damage Restoration

When water or flooding damages your business, every hour can mean lost revenue and productivity. Our team will respond quickly to extract the water, mitigate the damage and manage the repair and restoration from beginning to completion.

  • 24/7 Emergency Water Removal
  • Water Damage Cleanup and Restoration
  • Flood Water Removal and Flood Damage Cleanup
  • Storm Damage Cleanup and Repair

Commercial Fire Damage Restoration

We are ready to respond quickly to mitigate your commercial fire damage and manage your business's fire cleanup through the full restoration.

  • 24/7 Emergency Service
  • Highly-Trained Fire and Smoke Restoration Technicians
  • Soot Removal
  • Smoke Odor Control

Commercial Mold Remediation

When you have mold concerns in your business, SERVPRO professionals are highly trained to assess and mitigate commercial mold problems.

  • Commercial Emergency Service
  • Inspection and Mold Damage Assessment
  • Mold Containment
  • Advanced Air Filtration Technology
  • Advanced Mold Remediation
  • Commercial Damage Repair Services

 


* Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area. We can advise you on this process, providing guidance based on your unique situation.

 

Commercial Storm Damage Cleanup

No job is too large. Our team is highly-trained and prequalified to handle any size loss. When disaster strikes, call the professionals, call SERVPRO of New Hanover.

  • 24/7 Emergency Storm Damage Services
  • Commercial Large Loss
  • Disaster Recovery Team®
  • Small businesses, Retail, and Restaurants
  • Hospitals, Universities, Hotels, and Hospitality
  • Municipalities and Government Property
SERVPRO worker in hazmat suit cleaning up trauma scene
SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Interior view of commercial building under construction
Interior view of commercial building under construction

Commercial Construction

For more than 50 years, businesses have trusted SERVPRO for their commercial construction repair and restoration needs. We know every minute of downtime costs you money. That’s why the #1 property damage and restoration company maintains a full-service line of construction services to meet your specific business construction needs. From start to finish, you can count on SERVPRO.

Commercial smoke damage cleanup and soot removal by Servpro team
Commercial smoke damage cleanup and soot removal by Servpro team

Industrial and Commercial Cleaning

Our experienced team offers cleaning services for businesses of every size, across every industry. Whatever your needs, from pre-planned to emergency cleaning, we’ll help you keep your business running with minimal downtime.

  • Carpet and Upholstery
  • Ceilings, Floors, and Walls
  • Drapes and Blinds

Specialty Cleaning Services

Our SERVPRO technicians clean all types of dirt and mess in all size businesses and commercial properties:

  • Air Ducts and HVAC Cleaning
  • Biohazard Cleaning and Blood Removal
  • Sewage and Black Water
  • Trauma and Crime Scene Cleanup
  • Odor Removal and Deodorization
  • Vandalism Cleaning Services
  • Virus and Pathogen Cleaning Services

What our
customers are saying

I’ve gotten to work with Wes and the SERVPro team several times now on commercial projects. The professionalism and the efficiency they display when working to get a client back into their building is truly impressive!

Devin Skipper

Ricky was prompt, knowledgeable, and thorough on his investigation of my concern. Would recommend, and will use for any future issues!

Kate

I’ve had some recurring mold and had concerns about it, so I reached out to ServPro. They sent Wes out the same day and he did a thorough inspection of the site as well as in the attic above the vent. His detailed explanation gave me guidance on how to remedy and prevent the issue going forward. He was beyond helpful!

Elizabeth Forte

SERVPRO of New Hanover was with us from start to finish. Their knowledge and professionalism were exceptional and we are extremely happy with the results on our restored home. Highly recommend this business. Eric Heid and Kelly Lake are outstanding professionals with a ton of expertise. They will take care of you and your home.

Kris Bradsher

My experience was excellent with ServPro from Wilmington North Carolina in New Hanover County. Mr. Dominic Donato showed up immediately and estimated damages with pics and video, the whole process was amazing and I loved the professional approach and the support! The pipe busted and caused water in 3 living spaces and crawlspace and walls! Scary experience but all questions were answered! I was able to contact Amy at ServPro and she acted by contacting my insurance company to continue the process! The insurance was able to get all the information from Mr. Donato and Amy that was needed to proceed with my claim without delay! This ServPro Company is on the ball! I recommend ServPro.

Yvonne

Josh and his crew did a great job.

Cindy Carroll

Servpro has been amazing to work with on multiple properties we manage. I appreciate the entire teams professionalism and how helpful they are including Zak Wilcox and Kelly Lake.

Catherine Huffman

Our family experienced an unpleasant surprise during our family vacation when a pipe burst in our house. Serv Pro was on site within 2 hours with (3) teams of experts and technicians. Their expertise, experience in working the problem and the total solution they provided gave us the "peace of mind" we needed at a time where we were in shock, felt helpless and unsure. Moreover, their compassion throughout the process reassured us we were in good hands. Jim Moriarty, Wilmington, NC

Jim Moriarty

I had a great experience with Servpro. There employees Rob and Ricky were very professional and answered all my concerns I had. I would definitely use them again.

Brandy Crawford

About Us

At SERVPRO of New Hanover, we understand the disruptions, worry, and questions that follows a fire or water damage incident. Members of our staff have also experienced personal losses at our properties, so we know what property owners are feeling and experiencing.  Our goal is to care for customers and their properties, while providing the necessary resources, superior customer service, and a network of professionals to fix the damage "Like it never even happened."

Commitment to Our Community
Our company, led by owner Davis M. Thompson, continually engages with the community here in New Hanover both in normal times and during emergencies. By working closely with charities like WARM, Wilmington Area Rebuilding Ministry, we can contribute to the general goal of preventing home accidents and illnesses in New Hanover. We also work with The American Red Cross, Nourish NC and Wilmington Chamber foundation among others.

Full Service
At SERVPRO of New Hanover, we understand emergencies require immediate action that is why we pledge to return the customers call within an hour whether notified in the wee hours of the night or ordinary working hours. Our IICRC certified crews are highly skilled in cleanup and restoration. We take pride in solving problems whether affecting residential properties or all types of commercial spaces, ranging from small businesses to large manufacturing plants.

Why SERVPRO?
We are flexible enough to help in different water loss situations whether it is the simpler ones involving plumbing leaks or the more complicated ones caused by catastrophic events such as storms. We follow ASD best practices. Our crews are also well versed with the restoration of fire, mold and other related damages providing a one-stop shop for our clients when emergencies come calling.

Davis M. Thompson
Davis M. Thompson
Owner of SERVPRO of New Hanover

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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