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Cleaning. Restoration. Construction.
Faster to any size disaster™
Here to Help® 24/7
SERVPRO of New Hanover
Service Area
Restoration and Cleaning Services
SERVPRO of New Hanover is renowned for quality restoration services in the areas around Wrightsville Beach, Kure Beach, Carolina Beach, and all surrounding areas. As a locally owned business, we are dedicated to serving our neighbors with diligence. Because we also live in the neighborhood, we guarantee 24-hour availability any day of the week.
Our goal in every project we tackle is to leave the customer satisfied and happy with the solution provided. We, therefore, consider the requirements of the homeowner, local authorities and insurance adjusters during every restoration project that we handle. We are IICRC certified and continuously train our crews to keep up with changing dynamics in the restoration sector ensuring that our clients always get top-rated service. We also have extensive experience handling water, fire, mold and storm restoration projects including the damage following major storms and hurricanes like Matthew, Florence, and Dorian. We are available 24/7/365 and also offer FREE estimates. Voted Best Restoration Company in Wilmington in 2022 by WWAY TV's This is the Place Awards.
Services We Provide
What our
customers are saying
All work was great! And customer service was great as well!
The SERVPRO team at the house were knowledgeable and professional when I stopped by (empty house I am moving in.) Your tech gave me info about the filters. Thanks.
DeAnna was very helpful, friendly and professional.
Tommy Sneed did a great job with this claim. He was helpful and professional with everything. He is a great asset to you team!
Austin was our foreman. He is the best representative for your company! I cannot say enough about his directions to your crew or the way he put our mind at ease. He went over and above to answer my questions and explain what's happening next.
We had a mold issue inside our attic and called SERVPRO to see their solution. We did a comparison to another local service company and hands down, SERVPRO gave us the very best cost breakdown, with results of the problems we were facing. When the work was done, and they did a very professional job, they did a thorough inspection of work and gave their guarantee of completion. Outstanding work, and competent and thorough crew staffing. I highly recommend them.
Hilary and crew did some work for us in our home last week. Fantastic job done. Highly recommended! Thank you!
Cannot begin to say enough great things!!!
Keep up the good work. Everyone was very pleasant and helpful. They kept me well informed on what needed to be done. Thank you.
All work was great! And customer service was great as well!
The SERVPRO team at the house were knowledgeable and professional when I stopped by (empty house I am moving in.) Your tech gave me info about the filters. Thanks.
DeAnna was very helpful, friendly and professional.
Tommy Sneed did a great job with this claim. He was helpful and professional with everything. He is a great asset to you team!
Austin was our foreman. He is the best representative for your company! I cannot say enough about his directions to your crew or the way he put our mind at ease. He went over and above to answer my questions and explain what's happening next.
We had a mold issue inside our attic and called SERVPRO to see their solution. We did a comparison to another local service company and hands down, SERVPRO gave us the very best cost breakdown, with results of the problems we were facing. When the work was done, and they did a very professional job, they did a thorough inspection of work and gave their guarantee of completion. Outstanding work, and competent and thorough crew staffing. I highly recommend them.
Hilary and crew did some work for us in our home last week. Fantastic job done. Highly recommended! Thank you!
Cannot begin to say enough great things!!!
Keep up the good work. Everyone was very pleasant and helpful. They kept me well informed on what needed to be done. Thank you.
About Us
At SERVPRO of New Hanover, we understand the disruptions, worry, and questions that follows a fire or water damage incident. Members of our staff have also experienced personal losses at our properties, so we know what property owners are feeling and experiencing. Our goal is to care for customers and their properties, while providing the necessary resources, superior customer service, and a network of professionals to fix the damage "Like it never even happened."
Commitment to Our Community
Our company, led by owner Davis M. Thompson, continually engages with the community here in New Hanover both in normal times and during emergencies. By working closely with charities like WARM, Wilmington Area Rebuilding Ministry, we can contribute to the general goal of preventing home accidents and illnesses in New Hanover. We also work with The American Red Cross, Nourish NC and Wilmington Chamber foundation among others.
Full Service
At SERVPRO of New Hanover, we understand emergencies require immediate action that is why we pledge to return the customers call within an hour whether notified in the wee hours of the night or ordinary working hours. Our IICRC certified crews are highly skilled in cleanup and restoration. We take pride in solving problems whether affecting residential properties or all types of commercial spaces, ranging from small businesses to large manufacturing plants.
Why SERVPRO?
We are flexible enough to help in different water loss situations whether it is the simpler ones involving plumbing leaks or the more complicated ones caused by catastrophic events such as storms. We follow ASD best practices. Our crews are also well versed with the restoration of fire, mold and other related damages providing a one-stop shop for our clients when emergencies come calling.
