About Us
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SERVPRO of Saginaw / Bay City
About Us
Founded in 1967, the SERVPRO® franchise system is most widely known for their fire and water cleanup and restoration services. The network of individually owned and operated franchises responds to property damage emergencies. SERVPROresponds to emergencies ranging from small individual disasters to multi-million dollar, large-loss situations, providing coverage in all 50 states, as well as Canada.
Starting in 1996, Randy Miller was an early pioneer to the mid-Michigan area SERVPRO system. Since then, the franchise system has grown to over 1800 individually owned and operated franchises. Originally, Randy started in Genesee County and expanded into Saginaw in 1997. Randy has grown, acquired, and sold multiple territories throughout Michigan. With their headquarters here in Saginaw and an office in Romulus, they currently operate licenses in Saginaw, Bay City, Midland, Romulus, Taylor, Downriver, Westland, Shiawassee, New Center, Highland Park, and West Sterling Heights
The Saginaw-based franchise has been ranked in the top 10 for the past 16 years, including top producer twice. As one of SERVPRO’s prestigious Extreme Team franchises, a large portion of their business is providing support to other franchises—primarily on commercial losses, and traveling the country for catastrophic events such as floods, tornadoes and hurricanes.
Our Saginaw based franchise offers many services beyond the fire and water cleanup and restoration services; such as abatement, commercial cleaning, disaster preparedness consulting and training, maintenance, relocation and reconstruction services, just to name a few.
We continue to grow and improve due to our team consistently proving they are the best of the best. We are also beyond grateful for our local community, who has also played a large role in our accomplishments, without their trust in our services and brand we would not have earned this recognition.
SERVPRO of Saginaw is a subsidiary of RACM LLC.
Service Area
Certifications
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- OCT - Odor Control Technician
- WRT - Water Damage Restoration Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- RRT - Carpet Repair & Reinstallation Technician
- CCT - Carpet Cleaning Technician
- IICRC Certified Firm
- ECTP - Employee Certification Training Program
Payment Info
The following cards are accepted:Awards
- Franchise of the Year
- Heritage Gold Award
- Associate Franchisee of the Year Award
- Legend Bronze Award
- Founder's Bronze Award
- Chairman's Platinum Award
- Heritage Bronze Award
- Heritage Gold Award
- Legacy Platinum Award
Affiliations
- Bay Area Chamber of Commerce
- Saginaw County Chamber of Commerce
- Midland Business Alliance
- Shiawassee Regional Chamber of Commerce
- Great Lakes Bay Inforum
- Michigan Adjusters Association
- Saginaw Valley Adjusters Association
- Institute of Inspection, Cleaning and Restoration Certification
- Bay Area Community Foundation
What our
customers are saying
Tim did a great job!
We were very pleased with the excellent work. Above all, our special appreciation to Tim Kenel, Project Manager.
SERVPRO responded so quickly, so completely, so politely, and so perfectly that I wish I could give more than 5 stars! Thank you to your entire staff!
Luckily Tim Kenel helped us through this disaster with professionalism and ease. I must add that Jim was extremely helpful and professional. He’s the best at what he does. Thank you!
Dave called and answered all of my questions during this whole process and put my mind at ease.
Quality repairs and remediation.
Annabelle, Lisa, and Jody were amazing!
Jason and Alex were great!
Josh and Rodrick were fantastic! They did a great job and were extremely polite and considerate. I would recommend them to everyone.
Tim did a great job!
We were very pleased with the excellent work. Above all, our special appreciation to Tim Kenel, Project Manager.
SERVPRO responded so quickly, so completely, so politely, and so perfectly that I wish I could give more than 5 stars! Thank you to your entire staff!
Luckily Tim Kenel helped us through this disaster with professionalism and ease. I must add that Jim was extremely helpful and professional. He’s the best at what he does. Thank you!
Dave called and answered all of my questions during this whole process and put my mind at ease.
Quality repairs and remediation.
Annabelle, Lisa, and Jody were amazing!
Jason and Alex were great!
Josh and Rodrick were fantastic! They did a great job and were extremely polite and considerate. I would recommend them to everyone.