Owner of SERVPRO of Saginaw / Bay City
Owner of SERVPRO of Saginaw / Bay City

About Us

SERVPRO of Saginaw / Bay City is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.

Here to Help® 24/7

SERVPRO of Saginaw / Bay City
Our Google Reviews
(989) 752-8644
4.6
(329 reviews)

About Us

Randy Miller started his first Michigan SERVPRO® location in 1996 in Genesee County and expanded into Saginaw in 1997. Since then, Randy has grown, acquired, and sold multiple territories. SERVPRO Team Miller is proud to hold service locations throughout the states of Michigan, Indiana, Illinois, and Florida.  

SERVPRO Team Miller has been ranked in the top 10 for the past 20+ years, including top producer twice. As one of SERVPRO’s prestigious Extreme Team franchises, Team Miller provides support to other franchises — primarily on commercial losses. The SERVPRO Team Miller Disaster Recovery Team has the resources to travel the country for catastrophic events such as floods, tornadoes, and hurricanes. 

SERVPRO Team Miller offers many services beyond the fire and water cleanup and restoration services such as abatement, commercial cleaning, disaster preparedness consulting and training, maintenance, relocation and reconstruction services, disinfection and sanitization, and much more. 

We continue to grow and improve due to our team consistently proving they are the best of the best. We are beyond grateful to our local communities who have played a large role in our accomplishments. Without their trust in our services and the SERVPRO brand, we would not have earned this recognition or have the opportunity to help those in need. 

Certifications

  • WRT - Water Damage Restoration Technician
  • CCT - Carpet Cleaning Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • RRT - Carpet Repair & Reinstallation Technician
  • OCT - Odor Control Technician
  • AMRT - Applied Microbial Remediation Technician
  • ECTP - Employee Certification Training Program
  • IICRC Certified Firm
  • ASD - Applied Structural Drying Technician

Payment Info

The following cards are accepted:

Awards

  • Franchise of the Year
  • Heritage Gold Award
  • Associate Franchisee of the Year Award
  • Legend Bronze Award
  • Founder's Bronze Award
  • Chairman's Platinum Award
  • Heritage Bronze Award
  • Heritage Gold Award
  • Legacy Platinum Award

Affiliations

  • Bay Area Chamber of Commerce
  • Saginaw County Chamber of Commerce
  • Midland Business Alliance
  • Shiawassee Regional Chamber of Commerce
  • Great Lakes Bay Inforum
  • Michigan Adjusters Association
  • Saginaw Valley Adjusters Association
  • Institute of Inspection, Cleaning and Restoration Certification
  • Bay Area Community Foundation

What our
customers are saying

Five Star all the way! Very attentive and focused immediately to the issue.

Kim Ohland

Workers were very good and thoughtful!

Gene McCoy

Servpro was extremely thoughtful and caring. They respected our needs and property. I will highly recommend them for any of their services.

Pamela Hanson

We recently had SERVPRO complete our flooring project, and overall, we are very happy with the finished result. The project did take two attempts to get everything right, which was understandably frustrating and took longer than we had hoped. However, we really appreciate that SERVPRO came back, addressed the issues, and made sure the job was completed properly. Everyone we worked with was kind, professional, and willing to work with us throughout the process. While we certainly would have preferred for everything to be done correctly the first time, we appreciate that they stood behind their work and took the time to make things right. We are very happy with our new floors and grateful for the effort that went into getting the project finished. Thank you to the SERVPRO team for seeing it through and making sure we were happy with the end result! Brian was great to work with and James went above and beyond to make sure we were happy with the results and offered additional assistance should we need it!

Jodi Leonard

The service was fast and friendly. Jessie and Shano were awesome. Great communication during the issues and advice for post. Zombie fridge removed and area cleaned like it never happened. Thanks

Charlie Brown

Excellent first class business, I highly recommend.

Saladin Parm

The team that came out to clean our garage after construction was amazing courteous professional and quick. It was a pleasure working with you all. Robin Laske

Robin Laske

Very satisfied with the work done. Especially impressed with the employee that did the service. He was professional, detail oriented and worked continually until job was finished. Would be proud of his work ethic and professionalism.

Janet Zuellig

We contacted ServPro for a basement deep cleaning prior to repair work on leaky windows. TBH we had communication issues with the first rep who left on vacation without conveying the urgency of our request to the person covering for them. But the team who did the actual work - Dale especially - were fantastic. They kindly followed our requests and kept us informed each day they were on site.

S Scott

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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