Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

The #1 Choice in Cleanup and Restoration*
Residential and Commercial Sewage Cleanup
24/7 Emergency Response
Trained, Certified Specialists
Streamlined Insurance Process

Here to Help^® 24/7

SERVPRO of Queen Anne's, Kent & Caroline Counties

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(443) 737-8776

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(443) 737-8776

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Why Choose SERVPRO^® for Sewage Cleanup?

Sewage Problems Need More Than a Mop

A floor drain backs up in a utility room. A toilet overflows after heavy rain. A sewer line slows down, then suddenly sends dirty water where it does not belong. That is not a “throw down towels and hope” situation. In Stevensville, properties near low-lying areas and the Chesapeake Bay Bridge corridor can deal with drainage stress during storm-prone seasons, aging plumbing, and shifting groundwater conditions.

Why Cleanup Needs a Careful Plan

Sewage cleanup involves more than removing visible water. The affected area may contain contaminated materials, soaked flooring, damaged drywall, and odors that settle into nearby surfaces. SERVPRO focuses on containment, removal, cleaning, and drying so the problem is handled in the right order.

That process may include:

• Removing standing sewage water
• Taking out materials that cannot be properly cleaned
• Cleaning and disinfecting affected surfaces
• Drying nearby structural materials
• Checking for hidden moisture behind walls or under flooring

Help for Homes and Businesses

Sewage cleanup in Stevensville can affect bathrooms, basements, crawl spaces, restaurants, offices, rental units, and retail spaces. For a business, even a small backup can interrupt the day fast. For a homeowner, it is the kind of mess nobody wants to “figure out as they go.”

SERVPRO® can help you understand the next step, schedule service, and get your property moving back toward a cleaner, safer, more comfortable condition.

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Water Damage Restoration Mold Removal Specialty Cleaning Services General Cleaning Services

Services We Provide

Additional Services

A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.

Avoid all contact with sewage-contaminated water

Turn off the main water supply to prevent additional flow

Shut down HVAC systems to stop contaminated air from circulating

Evacuate people and pets from affected areas

Call SERVPRO immediately for professional cleanup

Work with SERVPRO to contact your insurance company and document the damage

Steps in Our Sewage Damage Restoration Process

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Tim and Courtney at SERVPRO were so helpful to me and guided me through the whole process of having unwelcome water damage repaired! There was no limit to the patience that they had with me and I love the results. Fantastic Job!!!

Carol B

Millington

Tim Hooper and the Eastern Shore SERVPRO crew are amazing! We discovered a “hidden” leak behind the wall where our fridge connects to the water line which had been causing damage for a long time (unknown to us). Tim and his crew were super supportive, friendly, responded quickly and communicated everything they found as they came upon it. Tim was wonderful from the start giving advice and explaining the process. Would definitely recommend these guys for any of your damage mitigation and remediation needs!

Jennifer M.

Tilghman

The sump pump in my basement failed and the basement flooded. Tim Hooper at SERVPRO was expeditious in his response to my problem and providing solution options. He and his crew did exactly what they told me they would do with great attention to detail. I found Tim to be very honest and reliable. I hope I do not need his services again but would not hesitate to call him if I do.

Greg Z

Annapolis

Great service and fast response ! We had an unknown water leak for several months which had saturated our crawl space, wood joists, resulting mold issues, etc. We weren't sure how to handle the repair and called SERVPRO. Tim Hooper and his team responded quickly, answered all our questions, educated us, told us what we didn't need (which we appreciated) and took care of the job quickly and professionally. I don't normally write reviews but Tim and his team were so professional and courteous throughout the repair I wanted to recommend them. A great team ! Thanks

Peter M

Ocean City

We had a flood in the sacristy of our church (hot water heater.) Tim and his folks responded quickly and had everything dried out for the insurance adjuster to inspect. Great job, Tim!

Goldey V

Stevensville

Tim Hooper and his assistant Christian provided tremendous service within just a few hours of my call. The damage would have been much worse had they not come out. They dried everything out, moved junk, and tore out water logged walls and carpet. Although I hope to never have to use SERVPRO again, I will not hesitate should the need arise!

Colleen W

Arnold

Awesome job ! Tim and crew very professional. Explained everything, helped me understand the insurance. Recommend them 100 percent!

Michelle D

Chestertown

We recently discovered a mold issue in our crawl space. We weren't sure how to treat it. We were concerned with how much it would cost to correct it. We called SERVPRO on Kent Island, we were impressed with how fast Tim got back to us. He gave us a lot of great advice and ways to fix it that we could afford. We really appreciate the time Tim spent with us and his help with fixing our problem.

Matt H

Chester

Tim and his crew did an excellent job cleaning up our RV. IT LOOKS AND SMELLS LIKE NEW. Was impressed that Tim took the time to research certain aspects of the job in order to give us the best outcome. He even put air in our tires before we left! And the price was right, better than other places!

Dale H

Stevensville

About Us

About SERVPRO in Stevensville

Property damage feels personal because it usually is. It can affect the kitchen where your family gathers, the office where customers walk in, or the rental you worked hard to keep in good shape. SERVPRO® serves Stevensville with restoration and cleaning support built around real property needs, not one-size-fits-all answers.

Local Work Requires Local Awareness

Stevensville properties face a little bit of everything: humid stretches, heavy rain, strong winds near the Chesapeake Bay Bridge, older plumbing, crawl space moisture, and busy commercial spaces along local travel routes. Those details matter. A waterfront home, small shop, school building, and apartment unit may all need different steps after water, fire, mold, storm, or cleaning concerns.

SERVPRO focuses on finding the source of the problem, explaining the work clearly, and helping property owners understand what happens next. That may include water extraction, structural drying, fire cleanup, mold remediation, contents restoration, biohazard cleaning, or construction support.

A Steady Partner for Homes and Businesses

Good restoration is part cleanup, part problem-solving, and part keeping people from feeling stuck. Nobody wants to become an expert in wet drywall or smoke residue overnight, and honestly, who could blame them?

For dependable property restoration and cleaning services in Stevensville, contact SERVPRO to schedule service and learn how the right plan can help restore comfort, confidence, and order.

Timothy J. Hooper, Liesl C. Wheeler

Owners of SERVPRO of Queen Anne's, Kent & Caroline Counties