Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Bloomington / Pontiac

Our Google Reviews
(309) 827-7500
4.8
(101 reviews)

Service Areas

Bloomington, IL | Normal, IL | Pontiac, IL | Eureka, IL | Fairbury, IL | Gibson City, IL | Heyworth, IL | Roanoke, IL | Le Roy, IL | El Paso, IL | Downs, IL | Hudson, IL | Carlock, IL | Congerville, IL | McLean, IL | Gridley, IL | Lexington, IL | Chenoa, IL | Forrest, IL | Danvers, IL

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Bloomington / Pontiac we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

The team was always on time or early.  Very reliable!

Amanda
Hudson

Right from the minute SERVPRO came they assured us that they would take care of everything.

Jane
Normal

When my basement flooded while I was on vacation it was a nightmare to come home to.  The SERVPRO staff assisted us in getting through the situation as we had no idea where to start; they gave us a path to rebuild.

Brian
Heyworth

Sam and other personnel that set up fans, etc. and cleaning of carpets were friendly, courteous throughout!  Thank you! 

Nancy
Dwight

Sam and staff did a great job!!!

Rick
Hudson

We had a water issue inside of our house that caused our first floor and basement to have water. Our kitchen was soaking wet ie cabinets, to the flooring everything was wet. We called SERVPRO to come out and help. They did exactly that. From the moment they got here ( middle of February till now) they have helped us understand what happened, worked with my husband and me with insurance, and helped us get our house back in working order. They were very understanding of our situation and everyone that has been out here is a top-notch person. Ryan was wonderful at helping walk us through the process and making sure we understood everything. (Keeping the wheels on the bus). The guys that did the tare out Anthony and Keegan were awesome. Anthony was super busy but always made us feel important and like we were the only ones he was helping. His workmanship is great. Always quick to respond and made sure to keep us informed as to what was going on. Then we finally got started with the remodeling/reconstruction process and I didn’t know things could get even better, but they did. We are working with Michael and AJ. They have been outstanding!! Their communication from day one letting me know they were coming to hey come to take a look at this or that is top-notch. AJ and Michael KNOW what they are doing. The house is really coming along and they are doing a wonderful job. They have also been great in answering my many questions. Something that I would like to say about all the guys that have been out here. They clean up as they go!!! Would definitely recommend SERVPRO of Bloomington!!!

Heidi
Bloomington

Thank you so much for helping me get my basement cleaned up. Fast Response & great workers. I am keeping your number handy in case you are needed again. Thanks again.

Janeene
Bloomington

Keep up the great work, great customer service with empathy!

Steve
Bloomington

I made two phone calls to office, one during service, and one when job was completed.  Nothing but the BEST!

Delores
Normal

The team was always on time or early.  Very reliable!

Amanda
Hudson

Right from the minute SERVPRO came they assured us that they would take care of everything.

Jane
Normal

When my basement flooded while I was on vacation it was a nightmare to come home to.  The SERVPRO staff assisted us in getting through the situation as we had no idea where to start; they gave us a path to rebuild.

Brian
Heyworth

Sam and other personnel that set up fans, etc. and cleaning of carpets were friendly, courteous throughout!  Thank you! 

Nancy
Dwight

Sam and staff did a great job!!!

Rick
Hudson

We had a water issue inside of our house that caused our first floor and basement to have water. Our kitchen was soaking wet ie cabinets, to the flooring everything was wet. We called SERVPRO to come out and help. They did exactly that. From the moment they got here ( middle of February till now) they have helped us understand what happened, worked with my husband and me with insurance, and helped us get our house back in working order. They were very understanding of our situation and everyone that has been out here is a top-notch person. Ryan was wonderful at helping walk us through the process and making sure we understood everything. (Keeping the wheels on the bus). The guys that did the tare out Anthony and Keegan were awesome. Anthony was super busy but always made us feel important and like we were the only ones he was helping. His workmanship is great. Always quick to respond and made sure to keep us informed as to what was going on. Then we finally got started with the remodeling/reconstruction process and I didn’t know things could get even better, but they did. We are working with Michael and AJ. They have been outstanding!! Their communication from day one letting me know they were coming to hey come to take a look at this or that is top-notch. AJ and Michael KNOW what they are doing. The house is really coming along and they are doing a wonderful job. They have also been great in answering my many questions. Something that I would like to say about all the guys that have been out here. They clean up as they go!!! Would definitely recommend SERVPRO of Bloomington!!!

Heidi
Bloomington

Thank you so much for helping me get my basement cleaned up. Fast Response & great workers. I am keeping your number handy in case you are needed again. Thanks again.

Janeene
Bloomington

Keep up the great work, great customer service with empathy!

Steve
Bloomington

I made two phone calls to office, one during service, and one when job was completed.  Nothing but the BEST!

Delores
Normal

About Us

SERVPRO of Bloomington/Gibson City/S. McLean County and SERVPRO of Pontiac/N. McLean County & SE Woodford Counties has been proudly serving central Illinois since 1975. We are locally owned and for over 40 years we have been a reliable local leader in the restoration and cleaning industry.  Our highly trained staff understands the stress and worry that comes with fire, water, and mold damage and the disruption it causes your life and home or business.

We are perfectly positioned and equipped with the training, equipment, and experience to complete all of your restoration or cleaning projects in a timely and professional manner.  Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." Our staff regularly attends SERVPRO’s corporate training facility for IICRC-industry certification to better serve all of central Illinois.  SERVPRO of Bloomington/Gibson City/S. McLean County and SERVPRO of Pontiac/N. McLean County & SE Woodford Counties is a Better Business Bureau Accredited Business and member of the Chamber of Commerce.

Our focus is on respect, fairness, and excellent service. We are here for you 24 hours a day, 7 days a week, 365 days a year. 

Jacob & Deborah Tucker
Jacob & Deborah Tucker
Owners of SERVPRO of Bloomington / Pontiac

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.