About Us
Here to Help® 24/7.
SERVPRO of Fort Walton Beach
About Us
Our Fort Walton Beach location is a full-service restoration and construction provider. For over thirty years, we have been mitigating and restoring fire, water, storm, mold, and other types of property damage in Fort Walton Beach, Shalimar, Okaloosa Island, and the surrounding areas. We also provide deep cleaning services that exceed what standard cleaning services can do.
The Gulf Coast is a beautiful place to live however the humid climate encourages mold growth. The threat of incoming hurricanes and tropical storms can present many challenges for your residence or commercial business. The Fort Walton Beach technicians have the advanced training, equipment, and experience to restore your property damage quickly and efficiently.
Owner Ken Diepholz Jr. understands this mission loud and clear:
“Often, our customers are calling us when they’re in their most vulnerable state. They are usually in a great time of need and entrust us not just to restore contents and structures but to restore their livelihood in a sense. To be able to serve our customers in a time of need and see the positive impact of a well-done job is something that will always be inexplicably rewarding.”
Our fast emergency response time combined with our use of advanced technology and techniques allow us to quickly identify the cause and location of the damage, saving our customers time and money. As a locally owned, IICRC-registered business, we are committed to providing the best customer experience for all residential and commercial customers we proudly serve.
Service Area
Certifications
- CCT - Carpet Cleaning Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- FCT - Floor Care (Hard Surfaces) Technician
- UFT - Upholstery & Fabric Cleaning Technician
- RRT - Carpet Repair & Reinstallation Technician
- RCT - Rug Cleaning Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- WRT - Water Damage Restoration Technician
- HST - Health and safety Technician
- ASD - Applied Structural Drying Technician
- RRRP - Lead-Based Paint Activities and Renovation
- AMRT - Applied Microbial Remediation Technician
- CMT - Commercial Carpet Maintenance Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- OCT - Odor Control Technician
- ECTP - Employee Certification Training Program
Affiliations
- SERVPRO First Responder Bowl
- Institute of Inspection and Restoration Cleaning (IICRC)
- First Responders Children's Foundation
- State Farm Insurance
- Greater Fort Walton Beach Chamber of Commerce
- American Red Cross
- North Gulf Coast Community Associations Institute (CAI)
- PGA Tour
What our
customers are saying
Jamal was amazing! Jamal was super professional, on time, and easy to understand while explaining the process. Also the other gentleman named Dylan was very quick and hard working moving equipment where it needed to be. They got the job done with flying colors! Would definitely recommend.
We have worked professionally with NIkki and several members of the staff for years and have always found them to be responsive, friendly and put customers first. They've grown quickly, yet efficiently and sustainably, due to effective management and a great team
Cat was great! Quick to respond, professional and kept me in the loop about the situation the whole way through! Thank you.
When it seemed like our HVAC system was spreading a bad odor through the house, your team showed up right away to begin cleaning it and deodorizing all of the affected areas. Great work.
SERVPRO was extremely responsive at getting out to my house after a storm caused some water damage. In addition to the quality of service, they accidentally charged me an emergency service rate for a non-emergency service which I was upset about at first. But to my surprise, they reached out to me and offered to refund my money without me even having to ask for a refund. I was very thankful for the offer and can assure anybody reading this review that SERVPRO has earned my loyalty as a customer for life. I rescind my original post and give SERVPRO a full 5 stars and will highly recommend them to anybody needing their services
Jamal, Mysteria, Raph, and Dylan were awesome! They were quick and efficient and very knowledgeable. 10/10!
My wife thought we would never see our home again when we left it up to your team to restore and repair. Now we are moving back in so much faster than expected, and we owe it all to you.
These were the most polite people!! From scheduling with Kristen, than the guys who showed up and worked, so hard, they still were polite and smiled through everything. I haves used them in the past and will use them, again. Great job and greater people! Merry Christmas to all!
Nicole was just a life saver for us. We were really feeling lost and didn't know what we were going to do next. She was so kind and reassuring and everything went very well.
Jamal was amazing! Jamal was super professional, on time, and easy to understand while explaining the process. Also the other gentleman named Dylan was very quick and hard working moving equipment where it needed to be. They got the job done with flying colors! Would definitely recommend.
We have worked professionally with NIkki and several members of the staff for years and have always found them to be responsive, friendly and put customers first. They've grown quickly, yet efficiently and sustainably, due to effective management and a great team
Cat was great! Quick to respond, professional and kept me in the loop about the situation the whole way through! Thank you.
When it seemed like our HVAC system was spreading a bad odor through the house, your team showed up right away to begin cleaning it and deodorizing all of the affected areas. Great work.
SERVPRO was extremely responsive at getting out to my house after a storm caused some water damage. In addition to the quality of service, they accidentally charged me an emergency service rate for a non-emergency service which I was upset about at first. But to my surprise, they reached out to me and offered to refund my money without me even having to ask for a refund. I was very thankful for the offer and can assure anybody reading this review that SERVPRO has earned my loyalty as a customer for life. I rescind my original post and give SERVPRO a full 5 stars and will highly recommend them to anybody needing their services
Jamal, Mysteria, Raph, and Dylan were awesome! They were quick and efficient and very knowledgeable. 10/10!
My wife thought we would never see our home again when we left it up to your team to restore and repair. Now we are moving back in so much faster than expected, and we owe it all to you.
These were the most polite people!! From scheduling with Kristen, than the guys who showed up and worked, so hard, they still were polite and smiled through everything. I haves used them in the past and will use them, again. Great job and greater people! Merry Christmas to all!
Nicole was just a life saver for us. We were really feeling lost and didn't know what we were going to do next. She was so kind and reassuring and everything went very well.