Water Damage & Flood Cleanup Services

"Very friendly and helpful staff. Very knowledgeable about what they are doing and do minimal deconstruction to prevent anymore damage that has already been done. Very responsive to phone calls with questions or concerns about the equipment or time frame of the service."

"Our basement recently flooded due to a clogged outdoor French drain. We contacted SERVPRO and they dispatched a team within an hour!!!! This was crucial in limiting the damage to our home. Chris, Christian, and Team were extremely professional, efficient, and communicated with us throughout the process. I would definitely recommend this operation!"

"Their friendly staff arrived early and had the proper equipment on hand. The guy that came out to our house was great explained everything in detail and how things work. He insured us that we wouldn’t have to do a thing and made sure that everything was right before they pulled the equipment out the following day. They also took all the flooring up the same day and left no mess at all. Respectful and professional."

"I couldn't be happier with the excellent service SERVPRO of The Dutch Fork provided us. Brent & Christian were wonderful to work with.They worked very hard & quickly to resolve our water problems. Jess did a fantastic job arranging our service & following up throughout & afterwards.Truly service with a smile! Anyone needing restoration services should call SERVPRO of The Dutch Fork-you'll be glad you did!"

"We called SERVPRO of the Dutch Fork when we discovered a water leak from the master shower into a closet. The Production Manager, Mr. Chris, came within an hour’s time. He was thorough, professional, and was able to evaluate the problem and offer a solution in a timely matter. The support personnel were friendly and worked hard as they removed the damaged wall and flooring neatly, and set up the drying equipment."

"This past New Year's Eve, there was a sewer backup in my downstairs bathroom that flooded the entire downstairs, even out into the garage! I was horrified and went straight to my insurance agent! She called SERVPRO of Dutch Fork and they were there that very day. From the first day of cleanup until the day they finished, I was amazed at their professionalism. Floors were ripped up and some walls were cut out. It was a big deal. Through it all, Cary, Julie, Chris, Scott, Christian, Malik (and others) were kind, patient, understanding, and professional. I would even say they became our friends. We truly enjoyed their presence in all of the misfortunes so far this year. Thank you SERVPRO for giving me my life back! Being stuck inside is easier now!"

The SERVPRO of Dutch Fork team is amazing! From the first contact with Cary in the office to Ms. Monica’s first assessment meeting at our home to the entire 5 person service team, everyone was friendly, professional, accommodating and amazing to work with! Before being connected to SERVPRO, we had received sub-par service from another company. I was disappointed and frustrated!  

During my first assessment meeting with Ms. Monica, I shared my challenges and frustrations. She listened, allowing me to vent. She then went on to apologize for the poor service we had received from another company. Her next words blew me away, she said “you have my word that SERVPRO and I will make it right” and they did! She was true to her words. Each member of the team went over and above what was asked of them! Each day they were punctual in their arrival. Packing the contents of our first floor, moving items to the second floor and to an offsite storage facility, preparing the house for the new hardwood floor and carpeting.  Then after the installation of the flooring, returning to clean our home, unpack and put everything back in its place. They did everything! They took great care with our belongings and when they were finished, it was like nothing ever happened. Thank you Ms. Monica and the entire SERVPRO team for making a bad situation better!

"In late May we experienced a huge storm which flooded a guest house on our property.  Rugs over hardwood floors, soaked.  Baseboards in the bath, soaked.  I had heard of the SERVPRO service through one of their former clients but had had no personal experience with their service.

Gave them a call and they were on-site within hours.  Pulled the rugs, vacuumed up the water and installed several dryer units.  The rugs were cleaned and dried.  The floors were tested and were above code for dampness.  They continued to be dried by the blow units for several days.  Due to their quick response; we were fortunate that the dampness readings returned to normal without further damage.  

Their professionals were very knowledgeable  and made us aware of the reason and results of each step of their process. 

As an added plus, my insurance company had a great deal of experience with their service and immediately approved my claim.

I highly recommend their service."