SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Southwest and Northwest Grand Rapids
Our Google Reviews
(616) 662-9700
4.8
(206 reviews)

Service Areas

Walker, MI | Grandville, MI | Jenison, MI | Hudsonville, MI | Wyoming, MI | Byron Center, MI | Sparta, MI | Comstock Park, MI | Marne, MI | Georgetown Township, MI | Alpine Township, MI | Cutlerville, MI | Jamestown, MI | Allendale, MI | Grand Rapids, MI | Conklin, MI | Kent City, MI | Casnovia, MI | Standale, MI

Why Choose SERVPRO for Biohazard Cleaning Services?

At SERVPRO of Southwest and Northwest Grand Rapids we understand that any situation involving biohazardous waste in your home or business can cause stress and anxiety, which is why we strive to deliver an exceptional customer service experience and outstanding results. Your peace of mind matters to us, so we keep you informed at every step of the way what to expect and how we are progressing. We want to ensure minimal disruption for you and your loved ones. Situations involving biohazardous waste require careful attention to detail and strict adherence to safety protocols to prevent the spread of biological contaminants and related bacteria or viruses. Some of the services we provide are:

  • Crime scenes
  • Deaths in the home or business
  • Animal infestations
  • Hoarding situations
  • Feces removal
  • Human decomposition
  • Trauma scene
  • Blood 
crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Frank’s Restaurant in Zeeland, MI thanks you! We are 100 years and counting - thanks to your post-fire restoration. With Gratitude, On Behalf of Frank’s, Teresa

teresa vz

Minor water damage - Fantastic staff each time they came over. They were very efficient and considerate of my home. It also looked like they took very good care of their equipment. While it had some wear, it didn't look like they were tracking someone else's debris in to my home.

Brent VanSteenkiste

Every person I spoke with was kind and knowledgeable. They have done a great job. Highly recommend

Charity Amante

Servpro did a great job of cleaning up my basement after a heavy rain flooded it I had 9 large fans and a huge dehumidifier that ran for 3 days to dry things up. They came daily to check for moisture. They respected my property and belongings and were very professional. I highly recommend them. Rick was outstanding as he came daily to check for moisture and even changed his schedule to accommodate mine. I highly recommend Servpro!!

Victoria Van Dalsen

Rick was very friendly and came to help with our water damage right away. He was here daily and was always thorough.

Kim Pepper

Kept the hallways super clean. Bagged everything. Really appreciated it!

Braiden McDonald

Had two crews show up. First crew was amazing. Second crew was on site for less than 30 minutes and decided to just leave. Definitely would use the first crew again in the future. Second crew wasn't very professional. Cleaned up after themselves. Looks better than before they came.

Samuel Gort

Rick and team were awesome! My basement flooded and the team was over within an hour of my call. The team was very courteous and friendly. I would definitely recommend ServPro

Josh Pulsifer

Duane Lolmaugh came out for an inspection estimate. He was in contact with me before he came out. I knew exactly when was going to arrive. He was very courteous, very thorough. He went through the house completely, dealing with my concerns. I feel he felt with me honestly. Kathy Bjonskaas

Katherine Bjonskaas

About Us

Our SERVPRO franchise consists of two separate franchises, SERVPRO of Southwest Grand Rapids, and  SERVPRO of Northwest Grand Rapids.

SERVPRO of Southwest Grand Rapids, which covers Georgetown Township, Grandville, Wyoming, Hudsonville, Byron Center and the southwest side of Grand Rapids.

SERVPRO of Northwest Grand Rapids serves Walker, Standale, Sparta, Comstock Park, Conklin, Kent City, Marne, and the northwest side of the city of Grand Rapids, Michigan.

Under the ownership of Randy Oosterheert, SERVPRO of Southwest and Northwest Grand Rapids is ready to assist our residential, commercial, and industrial clients with 24-hour emergency restoration services, and full reconstruction services throughout our West Michigan territory.

The SERVPRO team of Southwest and Northwest Grand Rapids knows the negative effects that the damage and disruption that an event such as fire damage or water damage can cause in your life and your home or business. Our focus is always going to be to get you back to normal as soon as possible with a minimum amount of time and money lost.

SERVPRO of Southwest and Northwest Grand Rapids is highly trained in the restoration of residential and commercial property after disasters occur. Our staff receives ongoing, in-depth training to maintain IICRC industry certification. This focused education includes building our team’s expertise in water damage and fire damage restoration as well as crime, trauma, and biohazard scene cleanups. The members of our staff are also knowledgeable experts in the areas of mold and mildew mitigation. With a nationwide system of over 1,700 qualified franchises and disaster response teams, no disaster event is ever too small or too large for us here at SERVPRO of South and Northwest Grand Rapids.

We also offer full reconstruction services to all our residential, commercial, and industrial customers. Whether it's small drywall, trim, and paint projects to extensive construction to homes and commercial buildings, the team at SERVPRO of Southwest and Northwest Grand Rapids has the team and resources to tackle any size job, from beginning to end.  That's the SERVPRO of Southwest and Northwest difference! 

We are proud to be a trusted member of the greater Grand Rapids community, and we are dedicated to exceeding industry standards of excellent service. If you have experienced a disaster event and need to schedule a consultation or service, or if you have questions for us, call us!

Randal J. Oosterheert
Randal J. Oosterheert
Owner of SERVPRO of Southwest and Northwest Grand Rapids

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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