Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Need Water Removal or Flood Cleanup?
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Southwest and Northwest Grand Rapids helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Southwest and Northwest Grand Rapids is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
We had water damage in our home due to a faulty part on our dishwasher. Jakob and Austin arrived the same day we called and quickly got the area opened up and dried out. Rick and Dante came by the next day to make sure the fans and dehumidifiers were doing their jobs. And Rick came by for the next few days to reposition fans and check moisture levels. The crew were all friendly and professional. I would recommend this SERVPRO location to anyone. Thank you SERVPRO.
We had flooding in our basement. The SERVPRO team responded to my early morning call immediately, removed the water, cataloged the damage for my insurance, and likely saved me from more severe mold damage. They were kind and professional throughout and eased our minds during a stressful time. I cannot recommend them enough.
Rick was an excellent project manager. He returned daily to monitor humidity and alter our dehumidifying strategy as needed. I’ll always appreciate his help.
Our hot water heater broke down and we woke up to water soaked carpet in our finished lower level. SERVPRO came out and took care of our problem and saved us from more damage. We were very pleased with their great service.
We were nothing but impressed with how efficient and neat SERVPRO was as areas on three floors had to be removed, cleaned, and dried out. The quality of work was much appreciated, in what was a hectic time for us after the damage was discovered.
An amazing team came in quickly and did a fantastic job of clean up and assessing the damage. So grateful!
My agent referred SERVPRO to handle my flooded kitchen. The team was prompt, friendly, and thorough. They did exactly what they said they would. I recommend Randy & his team if you find yourself in a similar situation!
Every aspect of working with SERVPRO S. & NW GR was fantastic. They came out quickly with the right equipment for 17ft ceilings in a residential unit. They calmed all the nerves that come with water damage, they even investigated a separate incident and discovered mold left by a different water mitigation company (yeah neighbors were leaking into our unit). They quickly did tear out, grinding, and chemical treatments for the entire area. I could trust they really investigated and that I would have no worries moving forward. They went above and beyond with the best attitude along the way. With multiple days of checking to see if everything was drying properly the bill was surprisingly low.
SERVPRO of Southwest and North West Grand Rapids took care of my Grandma's house when her hot water tank leaked. I was very happy with how quickly they came out, how well they explained things, and how thoroughly the job was done. She truly felt like they were taking care of her. Thank you to the whole team.
Work quite closely with SERVPRO and I couldn’t be happier. Our house was hit by a tornado, and SERVPRO worked quite closely with us and the insurance company. I highly recommend SERVPRO and Kaleb to work with. They went above and beyond my expectations. Five stars is not enough to give to this company and the team who helped us get back to normal.
