
Packout & Contents Restoration Services
- The #1 Choice in Cleanup and Restoration*
- Residential, Commercial, and Government Packout and Contents Restoration Services
- 24/7 Emergency Response
- Trained, Certified Specialists
- Advanced Digital Inventory Systems
- State of the Art Equipment
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Southwest and Northwest Grand Rapids
Why Choose SERVPRO for Packout & Contents Restoration Services?
At SERVPRO, we know that time is of the essence when it comes to recovering your damaged possessions—from furniture and artwork to family photographs and important documents. Thanks to quick response and the latest techniques, belongings you assumed were ruined can be brought back to pre-loss condition.
SERVPRO technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. There, your things are carefully cleaned, repacked, and stored until they’re ready to return to your home.
Our textile cleaning team has the training and equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean, deodorize, and restore your furnishings to their pre-loss condition. We can also assist you with your artwork, documents, electronics, and appliances.


Packout and Storage
We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care.
For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.


Furniture Restoration
It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen.
Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods.


Textile Cleaning
Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.
We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.


Document and Photo Recovery
Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.
We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.


Electronics Restoration
SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.
A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.


Pack Back Services
When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.
SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!


Commercial Contents Restoration and Packout Services
Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.
Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.
While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.


We Make the Insurance Claims Process Easier
SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.
Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.
What our
customers are saying
We had water damage in our home due to a faulty part on our dishwasher. Jakob and Austin arrived the same day we called and quickly got the area opened up and dried out. Rick and Dante came by the next day to make sure the fans and dehumidifiers were doing their jobs. And Rick came by for the next few days to reposition fans and check moisture levels. The crew were all friendly and professional. I would recommend this SERVPRO location to anyone. Thank you SERVPRO.
We had flooding in our basement. The SERVPRO team responded to my early morning call immediately, removed the water, cataloged the damage for my insurance, and likely saved me from more severe mold damage. They were kind and professional throughout and eased our minds during a stressful time. I cannot recommend them enough.
Rick was an excellent project manager. He returned daily to monitor humidity and alter our dehumidifying strategy as needed. I’ll always appreciate his help.
Our hot water heater broke down and we woke up to water soaked carpet in our finished lower level. SERVPRO came out and took care of our problem and saved us from more damage. We were very pleased with their great service.
The guys worked really hard to clear basement and pull up carpet ! They set up fans and dehumidifier and someone checked them everyday! We were very impressed with the service and friendliness and how helpful the guys were! Thanks so much!
We were nothing but impressed with how efficient and neat SERVPRO was as areas on three floors had to be removed, cleaned, and dried out. The quality of work was much appreciated, in what was a hectic time for us after the damage was discovered.
An amazing team came in quickly and did a fantastic job of clean up and assessing the damage. So grateful!
My agent referred SERVPRO to handle my flooded kitchen. The team was prompt, friendly, and thorough. They did exactly what they said they would. I recommend Randy & his team if you find yourself in a similar situation!
Every aspect of working with SERVPRO S. & NW GR was fantastic. They came out quickly with the right equipment for 17ft ceilings in a residential unit. They calmed all the nerves that come with water damage, they even investigated a separate incident and discovered mold left by a different water mitigation company (yeah neighbors were leaking into our unit). They quickly did tear out, grinding, and chemical treatments for the entire area. I could trust they really investigated and that I would have no worries moving forward. They went above and beyond with the best attitude along the way. With multiple days of checking to see if everything was drying properly the bill was surprisingly low.
SERVPRO of Southwest and North West Grand Rapids took care of my Grandma's house when her hot water tank leaked. I was very happy with how quickly they came out, how well they explained things, and how thoroughly the job was done. She truly felt like they were taking care of her. Thank you to the whole team.
About Us
Our SERVPRO franchise consists of two separate franchises, SERVPRO of Southwest Grand Rapids, and SERVPRO of Northwest Grand Rapids.
SERVPRO of Southwest Grand Rapids, which covers Georgetown Township, Grandville, Wyoming, Hudsonville, Byron Center and the southwest side of Grand Rapids.
SERVPRO of Northwest Grand Rapids serves Walker, Standale, Sparta, Comstock Park, Conklin, Kent City, Marne, and the northwest side of the city of Grand Rapids, Michigan.
Under the ownership of Randy Oosterheert, SERVPRO of Southwest and Northwest Grand Rapids is ready to assist our residential, commercial, and industrial clients with 24-hour emergency restoration services, and full reconstruction services throughout our West Michigan territory.
The SERVPRO team of Southwest and Northwest Grand Rapids knows the negative effects that the damage and disruption that an event such as fire damage or water damage can cause in your life and your home or business. Our focus is always going to be to get you back to normal as soon as possible with a minimum amount of time and money lost.
SERVPRO of Southwest and Northwest Grand Rapids is highly trained in the restoration of residential and commercial property after disasters occur. Our staff receives ongoing, in-depth training to maintain IICRC industry certification. This focused education includes building our team’s expertise in water damage and fire damage restoration as well as crime, trauma, and biohazard scene cleanups. The members of our staff are also knowledgeable experts in the areas of mold and mildew mitigation. With a nationwide system of over 1,700 qualified franchises and disaster response teams, no disaster event is ever too small or too large for us here at SERVPRO of South and Northwest Grand Rapids.
We also offer full reconstruction services to all our residential, commercial, and industrial customers. Whether it's small drywall, trim, and paint projects to extensive construction to homes and commercial buildings, the team at SERVPRO of Southwest and Northwest Grand Rapids has the team and resources to tackle any size job, from beginning to end. That's the SERVPRO of Southwest and Northwest difference!
We are proud to be a trusted member of the greater Grand Rapids community, and we are dedicated to exceeding industry standards of excellent service. If you have experienced a disaster event and need to schedule a consultation or service, or if you have questions for us, call us!