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Storm Damage Repair Services
24/7 Emergency Storm Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Storm Restoration
- Highly-Trained Storm and Flood Damage Cleanup
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Southwest and Northwest Grand Rapids
Service Areas
Residential Storm Damage Restoration
If you have lived around Grand Rapids for a while, you will surely know that we receive a high amount of annual precipitation, be it summer showers or winter storms! Unfortunately, this means that we also experience fairly frequent storm damage and water damage. When it comes to storm damage, there is always accompanying water damage and flooding to consider, and immediate action is crucial to minimizing and remediating the damage. With this being the case, you should choose the company with the most storm damage experience and expertise. SERVPRO of South and Northwest Grand Rapids is on call 24/7 to respond to any and all storm and flooding conditions, and we have the resources and equipment necessary to handle the job and get your home or business back to its pre-storm damage condition.
Services We Provide


Commercial Storm Damage Cleanup
Our SERVPRO professionals are trained and equipped to handle both large and small commercial storm damage jobs, helping to return your business or commercial property to pre-loss condition as soon as possible, so you can get back to running your business.


Roof Tarp and Board-Up Services
If a storm damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protect your property from further damage.
- Our board-up services help to secure your property from weather, animals, and illegal entry.


Packout and Contents Restoration
When severe weather hits, the damage often goes beyond your walls. Floods, wind, and debris can ruin the things you care about most—furniture, electronics, family keepsakes, and important documents. SERVPRO of Southwest and Northwest Grand Rapids moves fast to protect what matters. We can transport belongings to our secure storage and restoration facility where needed services are provided. Every item is inventoried and treated with expert care, then returned to you when it’s ready. Our goal is simple: help you recover quickly and keep your life moving forward.
What our
customers are saying
Work quite closely with SERVPRO and I couldn’t be happier. Our house was hit by a tornado, and SERVPRO worked quite closely with us and the insurance company. I highly recommend SERVPRO and Kaleb to work with. They went above and beyond my expectations. Five stars is not enough to give to this company and the team who helped us get back to normal.
We had water damage in our home due to a faulty part on our dishwasher. Jakob and Austin arrived the same day we called and quickly got the area opened up and dried out. Rick and Dante came by the next day to make sure the fans and dehumidifiers were doing their jobs. And Rick came by for the next few days to reposition fans and check moisture levels. The crew were all friendly and professional. I would recommend this SERVPRO location to anyone. Thank you SERVPRO.
We had flooding in our basement. The SERVPRO team responded to my early morning call immediately, removed the water, cataloged the damage for my insurance, and likely saved me from more severe mold damage. They were kind and professional throughout and eased our minds during a stressful time. I cannot recommend them enough.
Rick was an excellent project manager. He returned daily to monitor humidity and alter our dehumidifying strategy as needed. I’ll always appreciate his help.
Our hot water heater broke down and we woke up to water soaked carpet in our finished lower level. SERVPRO came out and took care of our problem and saved us from more damage. We were very pleased with their great service.
We were nothing but impressed with how efficient and neat SERVPRO was as areas on three floors had to be removed, cleaned, and dried out. The quality of work was much appreciated, in what was a hectic time for us after the damage was discovered.
An amazing team came in quickly and did a fantastic job of clean up and assessing the damage. So grateful!
My agent referred SERVPRO to handle my flooded kitchen. The team was prompt, friendly, and thorough. They did exactly what they said they would. I recommend Randy & his team if you find yourself in a similar situation!
Every aspect of working with SERVPRO S. & NW GR was fantastic. They came out quickly with the right equipment for 17ft ceilings in a residential unit. They calmed all the nerves that come with water damage, they even investigated a separate incident and discovered mold left by a different water mitigation company (yeah neighbors were leaking into our unit). They quickly did tear out, grinding, and chemical treatments for the entire area. I could trust they really investigated and that I would have no worries moving forward. They went above and beyond with the best attitude along the way. With multiple days of checking to see if everything was drying properly the bill was surprisingly low.
SERVPRO of Southwest and North West Grand Rapids took care of my Grandma's house when her hot water tank leaked. I was very happy with how quickly they came out, how well they explained things, and how thoroughly the job was done. She truly felt like they were taking care of her. Thank you to the whole team.
About Us
Our SERVPRO franchise consists of two separate franchises, SERVPRO of Southwest Grand Rapids, and SERVPRO of Northwest Grand Rapids.
SERVPRO of Southwest Grand Rapids, which covers Georgetown Township, Grandville, Wyoming, Hudsonville, Byron Center and the southwest side of Grand Rapids.
SERVPRO of Northwest Grand Rapids serves Walker, Standale, Sparta, Comstock Park, Conklin, Kent City, Marne, and the northwest side of the city of Grand Rapids, Michigan.
Under the ownership of Randy Oosterheert, SERVPRO of Southwest and Northwest Grand Rapids is ready to assist our residential, commercial, and industrial clients with 24-hour emergency restoration services, and full reconstruction services throughout our West Michigan territory.
The SERVPRO team of Southwest and Northwest Grand Rapids knows the negative effects that the damage and disruption that an event such as fire damage or water damage can cause in your life and your home or business. Our focus is always going to be to get you back to normal as soon as possible with a minimum amount of time and money lost.
SERVPRO of Southwest and Northwest Grand Rapids is highly trained in the restoration of residential and commercial property after disasters occur. Our staff receives ongoing, in-depth training to maintain IICRC industry certification. This focused education includes building our team’s expertise in water damage and fire damage restoration as well as crime, trauma, and biohazard scene cleanups. The members of our staff are also knowledgeable experts in the areas of mold and mildew mitigation. With a nationwide system of over 1,700 qualified franchises and disaster response teams, no disaster event is ever too small or too large for us here at SERVPRO of South and Northwest Grand Rapids.
We also offer full reconstruction services to all our residential, commercial, and industrial customers. Whether it's small drywall, trim, and paint projects to extensive construction to homes and commercial buildings, the team at SERVPRO of Southwest and Northwest Grand Rapids has the team and resources to tackle any size job, from beginning to end. That's the SERVPRO of Southwest and Northwest difference!
We are proud to be a trusted member of the greater Grand Rapids community, and we are dedicated to exceeding industry standards of excellent service. If you have experienced a disaster event and need to schedule a consultation or service, or if you have questions for us, call us!