Fire Damage Restoration Services

24/7 Emergency Fire Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Southwest and Northwest Grand Rapids
Our Google Reviews
(616) 662-9700
4.8
(206 reviews)

Service Areas

Walker, MI | Grandville, MI | Jenison, MI | Hudsonville, MI | Wyoming, MI | Byron Center, MI | Sparta, MI | Comstock Park, MI | Marne, MI | Georgetown Township, MI | Alpine Township, MI | Cutlerville, MI | Jamestown, MI | Allendale, MI | Grand Rapids, MI | Conklin, MI | Kent City, MI | Casnovia, MI | Standale, MI

Your Local Fire Restoration Company

No one is ever truly prepared for the extreme damage that comes with fire damage. Fire and smoke damage are extremely destructive, and in many instances, your Grand Rapids property will also suffer from water damage that results from firefighting efforts. Fire damage and water damage restoration are the cornerstones of our business here at SERVPRO of South and Northwest Grand Rapids, so we know how to help you after this kind of event. Our team has the specialized equipment, specific training, and certifications that equip us to restore your home or business to pre-fire condition.

We understand you may be feeling confused, stressed, and more than a little vulnerable. You can rest assured that our technicians will treat your family with empathy and your home or business with great care. Until help arrives, please refer to our Fire Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items

Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services

Soot and Odor Inspections

A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.

Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry

Odor Removal

When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.  

  • Mold smell removal 
  • Fire smoke odor removal 
  • Cigarette and cigar smoke removal 
  • Pet odors and more 

Packout and Contents Restoration

A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Southwest and Northwest Grand Rapids is here to help protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.

What our
customers are saying

Frank’s Restaurant in Zeeland, MI thanks you! We are 100 years and counting - thanks to your post-fire restoration. With Gratitude, On Behalf of Frank’s, Teresa

teresa vz

Minor water damage - Fantastic staff each time they came over. They were very efficient and considerate of my home. It also looked like they took very good care of their equipment. While it had some wear, it didn't look like they were tracking someone else's debris in to my home.

Brent VanSteenkiste

Every person I spoke with was kind and knowledgeable. They have done a great job. Highly recommend

Charity Amante

Servpro did a great job of cleaning up my basement after a heavy rain flooded it I had 9 large fans and a huge dehumidifier that ran for 3 days to dry things up. They came daily to check for moisture. They respected my property and belongings and were very professional. I highly recommend them. Rick was outstanding as he came daily to check for moisture and even changed his schedule to accommodate mine. I highly recommend Servpro!!

Victoria Van Dalsen

Rick was very friendly and came to help with our water damage right away. He was here daily and was always thorough.

Kim Pepper

Kept the hallways super clean. Bagged everything. Really appreciated it!

Braiden McDonald

Had two crews show up. First crew was amazing. Second crew was on site for less than 30 minutes and decided to just leave. Definitely would use the first crew again in the future. Second crew wasn't very professional. Cleaned up after themselves. Looks better than before they came.

Samuel Gort

Rick and team were awesome! My basement flooded and the team was over within an hour of my call. The team was very courteous and friendly. I would definitely recommend ServPro

Josh Pulsifer

Duane Lolmaugh came out for an inspection estimate. He was in contact with me before he came out. I knew exactly when was going to arrive. He was very courteous, very thorough. He went through the house completely, dealing with my concerns. I feel he felt with me honestly. Kathy Bjonskaas

Katherine Bjonskaas

About Us

Our SERVPRO franchise consists of two separate franchises, SERVPRO of Southwest Grand Rapids, and  SERVPRO of Northwest Grand Rapids.

SERVPRO of Southwest Grand Rapids, which covers Georgetown Township, Grandville, Wyoming, Hudsonville, Byron Center and the southwest side of Grand Rapids.

SERVPRO of Northwest Grand Rapids serves Walker, Standale, Sparta, Comstock Park, Conklin, Kent City, Marne, and the northwest side of the city of Grand Rapids, Michigan.

Under the ownership of Randy Oosterheert, SERVPRO of Southwest and Northwest Grand Rapids is ready to assist our residential, commercial, and industrial clients with 24-hour emergency restoration services, and full reconstruction services throughout our West Michigan territory.

The SERVPRO team of Southwest and Northwest Grand Rapids knows the negative effects that the damage and disruption that an event such as fire damage or water damage can cause in your life and your home or business. Our focus is always going to be to get you back to normal as soon as possible with a minimum amount of time and money lost.

SERVPRO of Southwest and Northwest Grand Rapids is highly trained in the restoration of residential and commercial property after disasters occur. Our staff receives ongoing, in-depth training to maintain IICRC industry certification. This focused education includes building our team’s expertise in water damage and fire damage restoration as well as crime, trauma, and biohazard scene cleanups. The members of our staff are also knowledgeable experts in the areas of mold and mildew mitigation. With a nationwide system of over 1,700 qualified franchises and disaster response teams, no disaster event is ever too small or too large for us here at SERVPRO of South and Northwest Grand Rapids.

We also offer full reconstruction services to all our residential, commercial, and industrial customers. Whether it's small drywall, trim, and paint projects to extensive construction to homes and commercial buildings, the team at SERVPRO of Southwest and Northwest Grand Rapids has the team and resources to tackle any size job, from beginning to end.  That's the SERVPRO of Southwest and Northwest difference! 

We are proud to be a trusted member of the greater Grand Rapids community, and we are dedicated to exceeding industry standards of excellent service. If you have experienced a disaster event and need to schedule a consultation or service, or if you have questions for us, call us!

Randal J. Oosterheert
Randal J. Oosterheert
Owner of SERVPRO of Southwest and Northwest Grand Rapids

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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