About Us
SERVPRO of Southwest and Northwest Grand Rapids is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
Our SERVPRO franchise consists of two separate franchises, SERVPRO of Southwest Grand Rapids, and SERVPRO of Northwest Grand Rapids.
SERVPRO of Southwest Grand Rapids, which covers Georgetown Township, Grandville, Wyoming, Hudsonville, Byron Center and the southwest side of Grand Rapids.
SERVPRO of Northwest Grand Rapids serves Walker, Standale, Sparta, Comstock Park, Conklin, Kent City, Marne, and the northwest side of the city of Grand Rapids, Michigan.
Under the ownership of Randy Oosterheert, SERVPRO of Southwest and Northwest Grand Rapids is ready to assist our residential, commercial, and industrial clients with 24-hour emergency restoration services, and full reconstruction services throughout our West Michigan territory.
The SERVPRO team of Southwest and Northwest Grand Rapids knows the negative effects that the damage and disruption that an event such as fire damage or water damage can cause in your life and your home or business. Our focus is always going to be to get you back to normal as soon as possible with a minimum amount of time and money lost.
SERVPRO of Southwest and Northwest Grand Rapids is highly trained in the restoration of residential and commercial property after disasters occur. Our staff receives ongoing, in-depth training to maintain IICRC industry certification. This focused education includes building our team’s expertise in water damage and fire damage restoration as well as crime, trauma, and biohazard scene cleanups. The members of our staff are also knowledgeable experts in the areas of mold and mildew mitigation. With a nationwide system of over 1,700 qualified franchises and disaster response teams, no disaster event is ever too small or too large for us here at SERVPRO of South and Northwest Grand Rapids.
We also offer full reconstruction services to all our residential, commercial, and industrial customers. Whether it's small drywall, trim, and paint projects to extensive construction to homes and commercial buildings, the team at SERVPRO of Southwest and Northwest Grand Rapids has the team and resources to tackle any size job, from beginning to end. That's the SERVPRO of Southwest and Northwest difference!
We are proud to be a trusted member of the greater Grand Rapids community, and we are dedicated to exceeding industry standards of excellent service. If you have experienced a disaster event and need to schedule a consultation or service, or if you have questions for us, call us!
Service Area
Certifications
- IICRC Certified Firm
- RRRP - Lead-Based Paint Activities and Renovation
- OSHA - 30-hour General and/or Construction Industry Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- ASD - Applied Structural Drying Technician
- HST - Health and safety Technician
- LCT - Leather Cleaning Technician
- ECTP - Employee Certification Training Program
- WRT - Water Damage Restoration Technician
- CCT - Carpet Cleaning Technician
Payment Info
The following cards are accepted:Awards
- Community Volunteer of the Year - Byron Center Chamber of Commerce
- Wyoming Kentwood Chamber of Commerce Service Business of the Year
Affiliations
- Hudsonville Area Chamber of Commerce
- Property Managers Association of West Michigan - PMAWM
- Crew West Michigan
- MSBO - Michigan School Business Officials
- Grandville Jenison Chamber of Commerce
- Sparta Chamber of Commerce
- Wyoming-Kentwood Area Chamber of Commerce
- Rotary Club of Comstock Park
- Building Owners and Managers Association of West Michigan - BOMAWM
- South Kent Chamber of Commerce
- Better Business Bureau
- South Western Michigan Facilities & Operations Directors
- CBMC of Grand Rapids
- Walker Chamber of Commerce
- Byron Center Chamber of Commerce
What our
customers are saying
Minor water damage - Fantastic staff each time they came over. They were very efficient and considerate of my home. It also looked like they took very good care of their equipment. While it had some wear, it didn't look like they were tracking someone else's debris in to my home.
Every person I spoke with was kind and knowledgeable. They have done a great job. Highly recommend
Servpro did a great job of cleaning up my basement after a heavy rain flooded it I had 9 large fans and a huge dehumidifier that ran for 3 days to dry things up. They came daily to check for moisture. They respected my property and belongings and were very professional. I highly recommend them. Rick was outstanding as he came daily to check for moisture and even changed his schedule to accommodate mine. I highly recommend Servpro!!
Rick was very friendly and came to help with our water damage right away. He was here daily and was always thorough.
Kept the hallways super clean. Bagged everything. Really appreciated it!
Had two crews show up. First crew was amazing. Second crew was on site for less than 30 minutes and decided to just leave. Definitely would use the first crew again in the future. Second crew wasn't very professional. Cleaned up after themselves. Looks better than before they came.
Rick and team were awesome! My basement flooded and the team was over within an hour of my call. The team was very courteous and friendly. I would definitely recommend ServPro
Duane Lolmaugh came out for an inspection estimate. He was in contact with me before he came out. I knew exactly when was going to arrive. He was very courteous, very thorough. He went through the house completely, dealing with my concerns. I feel he felt with me honestly. Kathy Bjonskaas
Friendly, kind crews with excellent communication during the clean up process. Highly recommend.