
Packout & Contents Restoration Services
- The #1 Choice in Cleanup and Restoration*
- Residential, Commercial, and Government Packout and Contents Restoration Services
- 24/7 Emergency Response
- Trained, Certified Specialists
- Advanced Digital Inventory Systems
- State of the Art Equipment
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester
Why Choose SERVPRO for Packout & Contents Restoration Services?
At SERVPRO, we know that time is of the essence when it comes to recovering your damaged possessions—from furniture and artwork to family photographs and important documents. Thanks to quick response and the latest techniques, belongings you assumed were ruined can be brought back to pre-loss condition.
SERVPRO technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. There, your things are carefully cleaned, repacked, and stored until they’re ready to return to your home.
Our textile cleaning team has the training and equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean, deodorize, and restore your furnishings to their pre-loss condition. We can also assist you with your artwork, documents, electronics, and appliances.


Packout and Storage
We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care.
For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.


Furniture Restoration
It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen.
Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods.


Textile Cleaning
Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.
We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.


Document and Photo Recovery
Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.
We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.


Electronics Restoration
SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.
A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.


Pack Back Services
When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.
SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!


Commercial Contents Restoration and Packout Services
Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.
Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.
While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.


We Make the Insurance Claims Process Easier
SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.
Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.
What our
customers are saying
I would highly recommend SERVPRO. Nicholas B. came out to assess the area of water damage in my home – he was extremely thorough, professional, and was able to provide me an estimate in a timely manner. A few days later, Eric and Hery came out to begin the work. They were very nice and explained the entire process (even warned me before starting the vacuum as to not scare my dog). I would highly recommend them to anyone!
SERVPRO was responsive and professional when we discovered significant water damage in our Boston condo. Johnathan walked us through every step of the project and expertly managed his team, Jose and Franklin. After being blown off my multiple contractors, SERVPRO was out to our home in no time and put me in touch with a great contractor. We were very happy with the services provided and would highly recommend SERVPRO.
Cam and his crew were very professional and courteous from the beginning to the end of the project. SERVPRO went beyond what I was expecting, just extremely thorough. Thank you all for making the outcome, of my devastating situation, a pleasant experience.
Our basement flooded and SERVPRO showed up right away after we called - every person we dealt with was extremely professional, helpful, & supportive throughout the whole process. They kept us in the loop from start to finish - amazing experience with them during such a stressful time!
Jonathan was an ultimate professional and was incredibly knowledgeable about the entire process. He took time to answer questions and make us comfortable about the water damage (we had a one week old in the house!) Sam and Julian did great work and were quick to mitigate the mold risk we had and left our place clean and ready for the repair work to start. Would definitely recommend.
Dillon did a fabulous job of coordinating things. He made the process of dealing with a leak in the house and subsequent damage seamless for me. His team- Reggie, Juan and Julian were incredibly thorough- super conscious of keeping the area contained to avoid spreading dust/mold/etc. around the house. I am so grateful for how efficient and conscientious they were. Dillon was also very mindful of the dogs and kids and made sure that the process would be minimally disruptive to them which I truly appreciated. I would definitely recommend them again.
Unfortunate events seem to occur at the worst possible times. In the case of my home, I was out of the country when water from an upstairs bathroom leaked into the ceiling and walls resulting in a fair amount of water damage to the kitchen below. A call to SERVPRO of Boston while I was overseas connected me with project manager Jonathan, who responded immediately on-site to inspect and assess the damage. Jonathan communicated with me throughout the process, even considering time-zone differences, and made all necessary arrangements to contain the damage and coordinate the work needed to remedy the situation. Crew chief Hector and technician Silvio performed all work expeditiously and to the highest of standards to prepare the affected areas for my plumbing and building contractors to complete their work properly and safely. The level of service and quality of work I received from Jonathan, Hector, and Silvio were exemplary, and their professionalism and courtesy distinguish them from others in the industry. I recommend with the highest of confidence and enthusiasm.
I worked with Jonathan, Ricardo and Jose after my condo flooded and they did an amazing job. They were very professional and friendly, explained everything they were doing and kept me updated every step of the way. They had to tear up the floor boards and remove a wall, and did everything quickly and thoughtfully and cleaned up afterwards. I would highly recommend them!
I can't say enough about the SERVPRO Boston team! I did not know that I was flooded until 8pm at night when I went downstairs to do a load of laundry. From the time that I called SERVPRO Boston, to the time that I had a returned call was less than 15 minutes! I have never had such follow thru. Jose and his partner arrived on time, were neat, professional, considerate and fast. I actually fell asleep while they we working - that's how comfortable I felt! I went from not knowing what to do to falling asleep! Jake followed up all along the way and made sure that I was happy and comfortable with the work and the process.
I cloudless not hesitate to call SERVPRO Boston again and recommend them highly!
About Us
Here to Help with Restoration
SERVPRO of Boston Downtown/Back Bay/South Boston is your premier choice for Disaster Cleanup and restoration services in their area!
Choosing the right restoration team matters. A team’s responsiveness and effectiveness are the difference between continued heartache and moving forward in life and business. SERVPRO of Boston Downtown/Back Bay/South Boston is on call 24/7 and ready to get you back on your feet. Our Boston area SERVPRO is locally owned and operated by Team TMC. In late 2022, the Tutsch, Mazurek and Cabral Families (Team TMC) have joined with Frank Mattos to build on the dedication and success that Frank has worked hard to establish. We service Dorchester, Ashmont, Neponset and surrounding areas. You can trust our team to help you in your time of need!
Our team can help you recover after fire, smoke, water removal, mold remediation, or any other unforeseen disasters. We respond 24 hours a day, 7 days a week, 365 days a year. SERVPRO of Boston Downtown/Back Bay/South Boston is Here to Help.
