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SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester

Our Google Reviews
(617) 227-2200
4.9
(118 reviews)

SERVPRO is your #1 Property Damage and Restoration Company

At SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester, we understand that your roof is more than just a covering—it's protection for your family, home, or business. Whether you need a new installation, a replacement, or an expert inspection, our team is HAAG certified, ensuring top-tier quality and long-term reliability.

Through our strategic partnerships with leading roofing manufacturers, we offer comprehensive warranties that give you peace of mind. Our Catch-All System ensures your property remains safe and clean throughout the roofing process.

We offer roofing services for both insurance claims and private pay projects, giving you the flexibility to choose the solution that works best for your situation.

(617) 227-2200

Contact Your Local SERVPRO

The Catch-All System: Keeping Your Property Safe & Clean

At SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester, we go beyond just roofing—we ensure a mess-free and damage-free process. That’s why we use the Catch-All System, a professional-grade debris containment system designed to protect your landscaping, siding, and outdoor spaces during roof installation or repairs.

Most contractors use outdated tarp systems that can cause damage. With SERVPRO's Catch-All System, your property is as pristine as before—guaranteed.

Benefits of the Catch-All System:


Why Choose SERVPRO

Protects Landscaping: Significantly limits crushed flowers, broken bushes, or damaged mulch.

Why Choose SERVPRO

Keeps Your Home Clean: Limits the amount of stray nails, dust, or roofing debris left behind.

Why Choose SERVPRO

Enhances Safety: Prevents debris from scattering, reducing hazards for your family or business.

Why Choose SERVPRO

Efficient Cleanup: Faster post-installation cleanup so you can enjoy your new roof sooner.

Our Expertise: HAAG Certified Roofers

At SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester, our team isn't just experienced—we're industry-certified professionals.

SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester provides premium roofing materials backed by some of the strongest warranties in the industry.

Our HAAG Certification ensures our roof inspectors are trained to assess storm damage, wear and tear, and structural integrity with expert precision.

What This Means for You:

  • Accurate Assessments – No unnecessary repairs or hidden damages missed.
  • Manufacturer-Approved Installations – Roofing done right the first time.
  • Extended Warranties Available.

Insurance Claims Expertise

Many contractors lack the experience to navigate complex insurance claims, often leaving property owners to handle disputes alone. SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester simplifies the process with:

  • Damage Documentation & Reporting: We provide comprehensive reports, high-resolution images, and detailed assessments to support your claim.
  • Industry-Standard Estimating Software: Using Xactimate®, the same software as insurance carriers, we reduce claim disputes and speed up approvals.
  • Multi-Trade Restoration Services: Unlike many contractors who only do roofing or structural repairs, we restore flooring, walls, ceilings, HVAC systems, and more—helping property owners maximize their claim.
  • Expert Negotiation With Adjusters: Our team works directly with insurance carriers to ensure homeowners and businesses receive fair compensation.

SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester eliminates the headache of dealing with insurance claims, advocating for our customers every step of the way.

(617) 227-2200

Contact Your Local SERVPRO

How It Works: A Simple 3-Step Roofing Process


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Free Inspection & Project Consultation

Once you reach out, our team schedules a free on-site inspection. A HAAG-certified specialist evaluates your roof, documents any damage, and discusses your goals—whether it’s storm repair, replacement, or a private pay upgrade. We’ll also guide you on insurance claims or financing options, if applicable.

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Proposal, Insurance Coordination & Scheduling

We provide a detailed project estimate and, if insurance is involved, we’ll work directly with your adjuster using industry-standard estimating tools to streamline the approval process. Once approved, we finalize material selection and schedule your project.

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Professional Installation & Final Walkthrough

Our certified crews perform the installation using premium materials and our Catch-All System to keep your property clean. After completion, we conduct a thorough walkthrough, review warranty details, and ensure your complete satisfaction.

SERVPRO Roofing Knowledge Center

Asphalt Shingles vs. Metal Roofing: Which Is Right for You?

Choosing the right roofing material is a big decision. We break down the key differences between asphalt shingles and metal roofing so you can make the best choice for your home or business.

Asphalt Shingles: Affordable & Versatile
✔ Cost-Effective: One of the most budget-friendly roofing options.
✔ Variety of Styles & Colors: Match any home’s aesthetic.
✔ Easy to Install & Replace: Shorter installation time and simple repairs.
✔ Reliable Durability: Lasts 15–30 years with proper maintenance.
✔ Enhanced Protection: Options like impact-resistant and algae-resistant shingles.
🛠 Best for: Homeowners looking for a traditional, affordable, and customizable roofing solution.

Metal Roofing: Standard vs. Standing Seam Metal Roofs

Standard Metal Roofing is:
✔ Affordable & Durable: A cost-effective alternative to shingles.
✔ Energy-Efficient: Reflects sunlight, reducing cooling costs.
✔ Weather-Resistant: Ideal for extreme conditions.

Standing Seam Metal Roofing is:
✔ Long-Lasting: Can last 50+ years with minimal maintenance.
✔ No Exposed Fasteners: Provides superior protection and aesthetics.
✔ Architectural Appeal: High-end look for residential and commercial buildings.

 

 

EPDM & TPO Roofing for Commercial Properties

EPDM Roofing is:
✔ Long-Lasting: Can exceed 30+ years with proper maintenance.
✔ Weather-Resistant: Highly resistant to UV rays, hail, and extreme temperatures.

TPO Roofing is:
✔ Energy-Efficient: Reflects heat, reducing cooling costs.
✔ Resistant to Mold & Punctures: Provides enhanced durability.
✔ Ideal for Large Commercial Spaces: Works well for warehouses, retail spaces, and office buildings.

Insurance Claims & Private Pay Projects: We Offer Both

At SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester, we make it easy for homeowners and business owners to get the roofing services they need—whether through an insurance claim or private pay.

Insurance Claims

We Handle the Process for You if your roof has been damaged by a storm, hail, or other unexpected events, we take the stress out of the insurance claim process.

✔ Free Roof Inspection: Our HAAG-certified inspectors conduct a thorough assessment of your roof to identify damage that qualifies for an insurance claim.
✔ Comprehensive Documentation: We provide detailed photos, reports, and professional recommendations to submit with your claim.
✔ Assistance with Filing: We work directly with your insurance company to ensure all necessary documentation is provided for a smooth claims process.
✔ Meeting with Adjusters: Our team meets with the insurance adjuster on your behalf, advocating for a fair and accurate assessment of your roof’s damage.
✔ Hassle-Free Repairs & Replacement: Once approved, we handle the entire roofing project, ensuring top-quality workmanship and manufacturer-backed warranties.

Private Pay Roofing Projects

Flexible & Affordable Solutions If your roof needs replacement or repairs but isn’t covered by insurance, we offer private pay options with fair pricing and financing solutions.

✔ Upfront Estimates: Transparent pricing with no hidden fees.
✔ Flexible Financing: Coming Soon
✔ Premium Materials & Workmanship: The same quality and attention to detail, regardless of payment method. ✔ Manufacturer Warranties: Full protection on materials and installation.
💡 Private pay is perfect for homeowners looking to upgrade their roof, extend its lifespan, or improve energy efficiency without relying on an insurance claim.

Tarp & Board-Up vs. Shrink Wrapping: Cost & Benefit Analysis

Tarp & Board-Up
✔ Quick & Cost-Effective: A short-term solution for storm-damaged properties.
✔ Immediate Protection: Helps prevent further weather damage.
✔ Temporary Solution: May require frequent maintenance and replacement.

Shrink Wrapping (Best for Commercial Roofing)
✔ Superior Durability: Offers long-term, weatherproof protection.
✔ Ideal for Large-Scale or High-Value Properties: Perfect for commercial applications.
✔ Cost-Effective Over Time: Reduces ongoing maintenance and reinstallation costs.

Compliance & Safety Standards That Exceed Competitors

At SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester, we prioritize safety, compliance, and quality assurance beyond what most general contractors offer.

✔ Alignment with RIMKUS ensures workplace safety, hazard control, and compliance with OSHA standards.
✔ Drug-Tested & Background-Checked Crews: Every worker undergoes a rigorous screening process, ensuring trustworthy professionals on every project.
✔ Strict Adherence to Building Codes & Industry Standards: We comply with local, state, and federal regulations for fire, water, and structural restoration.
✔ SERVPRO™ National Brand Standards: As part of the SERVPRO™ national network, we follow industry-leading protocols in restoration, mitigation, and reconstruction.
💡 SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester isn’t just about rebuilding—we restore properties with integrity, professionalism, and safety as our top priorities.

Business Continuity for Commercial Properties

Many contractors focus only on residential projects, but SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester specializes in keeping businesses operational during restoration and reconstruction projects.

✔ Disaster Recovery for Large-Scale Facilities: We restore retail centers, hotels, office buildings, industrial plants, healthcare facilities, and more.
✔ Phased Restoration to Reduce Downtime: We schedule work in phases to keep essential business operations running.
✔ After-Hours & Weekend Availability: Our crews work around business needs to minimize disruption.
✔ Commercial Shrink Wrapping & Weatherproofing: We protect buildings while roofing, exterior work, or structural repairs are in progress.
💡 From small businesses to large corporations, SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester provides commercial restoration services that ensure business continuity.

Local, Community-Focused, & Nationally Backed

✔ Locally Owned & Operated: As part of the Boston community, we provide personalized service and fast response times.
✔ National SERVPRO™ Brand Strength: With nationwide resources, large-scale equipment, and advanced restoration technology, we handle disasters of any size.
✔ 24/7 Emergency Response: Unlike many contractors, we are always available to assist homeowners and businesses in times of crisis.
✔ Storm & Catastrophic Event Response: As part of the SERVPRO™ national disaster recovery team, we deploy crews to handle large-scale disasters across the region.
💡 SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester combines local expertise with the power of a nationally recognized restoration brand.

 

 

Full-Service Disaster Recovery & Reconstruction Expertise

Most contractors only handle one part of the restoration process, such as roofing or basic repairs. SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester is a full-service restoration and reconstruction provider, offering turnkey solutions from initial damage mitigation to complete property rebuilding.

✔ Fire & Smoke Damage Restoration: We don’t just replace damaged materials—we remove smoke residue, eliminate odors, and fully restore structural integrity.

✔ Water & Storm Damage Recovery: From water extraction and drying to mold remediation and structural repairs, we restore properties after flooding, hurricanes, and storms.

✔ Complete Structural Rebuilding: We offer everything from framing and drywall to flooring, cabinetry, and painting to bring homes and businesses back to pre-loss condition.

✔ Emergency Response & Board-Up Services: Immediate protection to prevent further damage before full restoration begins.

SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester isn’t just a contractor—we’re a full-scale disaster recovery and reconstruction provider.

Ready to get started?

Contact us today for a free roof inspection and let SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester take care of everything—from the insurance claim to private pay roofing solutions!

Type of Service:
By submitting this form, you are expressly consenting to receiving marketing and service-related calls or text messages from Servpro Industries, LLC, its affiliates, sister companies and SERVPRO® franchises and their affiliated companies to the telephone number you provided. You may opt out at any time by responding “Stop.” Consent is not a condition of purchase. Message and data rates may apply. By submitting this form, you also agree to our Terms of Website Use and Privacy Policy.

What our
customers are saying

I would highly recommend SERVPRO. Nicholas B. came out to assess the area of water damage in my home – he was extremely thorough, professional, and was able to provide me an estimate in a timely manner. A few days later, Eric and Hery came out to begin the work. They were very nice and explained the entire process (even warned me before starting the vacuum as to not scare my dog). I would highly recommend them to anyone!

Elizabeth M.
Boston

SERVPRO was responsive and professional when we discovered significant water damage in our Boston condo. Johnathan walked us through every step of the project and expertly managed his team, Jose and Franklin. After being blown off my multiple contractors, SERVPRO was out to our home in no time and put me in touch with a great contractor. We were very happy with the services provided and would highly recommend SERVPRO.

Caitlin S.
Boston

Cam and his crew were very professional and courteous from the beginning to the end of the project. SERVPRO went beyond what I was expecting, just extremely thorough. Thank you all for making the outcome, of my devastating situation, a pleasant experience.

Alexis B.
Boston

Our basement flooded and SERVPRO showed up right away after we called - every person we dealt with was extremely professional, helpful, & supportive throughout the whole process. They kept us in the loop from start to finish - amazing experience with them during such a stressful time!

Kasey W.
Boston

Jonathan was an ultimate professional and was incredibly knowledgeable about the entire process. He took time to answer questions and make us comfortable about the water damage (we had a one week old in the house!) Sam and Julian did great work and were quick to mitigate the mold risk we had and left our place clean and ready for the repair work to start. Would definitely recommend.

Adam R.
Boston

Dillon did a fabulous job of coordinating things. He made the process of dealing with a leak in the house and subsequent damage seamless for me. His team- Reggie, Juan and Julian were incredibly thorough- super conscious of keeping the area contained to avoid spreading dust/mold/etc. around the house. I am so grateful for how efficient and conscientious they were. Dillon was also very mindful of the dogs and kids and made sure that the process would be minimally disruptive to them which I truly appreciated. I would definitely recommend them again.

Anna V
Boston

Unfortunate events seem to occur at the worst possible times. In the case of my home, I was out of the country when water from an upstairs bathroom leaked into the ceiling and walls resulting in a fair amount of water damage to the kitchen below. A call to SERVPRO of Boston while I was overseas connected me with project manager Jonathan, who responded immediately on-site to inspect and assess the damage. Jonathan communicated with me throughout the process, even considering time-zone differences, and made all necessary arrangements to contain the damage and coordinate the work needed to remedy the situation. Crew chief Hector and technician Silvio performed all work expeditiously and to the highest of standards to prepare the affected areas for my plumbing and building contractors to complete their work properly and safely. The level of service and quality of work I received from Jonathan, Hector, and Silvio were exemplary, and their professionalism and courtesy distinguish them from others in the industry. I recommend with the highest of confidence and enthusiasm.

Darrick C
Dorchester

I worked with Jonathan, Ricardo and Jose after my condo flooded and they did an amazing job. They were very professional and friendly, explained everything they were doing and kept me updated every step of the way. They had to tear up the floor boards and remove a wall, and did everything quickly and thoughtfully and cleaned up afterwards. I would highly recommend them!

Sophie M
Back Bay

I can't say enough about the SERVPRO Boston team!  I did not know that I was flooded until 8pm at night when I went downstairs to do a load of laundry.  From the time that I called SERVPRO Boston, to the time that I had a returned call was less than 15 minutes! I have never had such follow thru. Jose and his partner arrived on time, were neat, professional, considerate and fast. I actually fell asleep while they we working - that's  how comfortable I felt! I went from not knowing what to do to falling asleep! Jake followed up all along the way and made sure that I was happy and comfortable with the work and the process.
I cloudless not hesitate to call SERVPRO Boston again and recommend them highly!

LC
Dorchester

About Us

Here to Help with Restoration

SERVPRO of Boston Downtown/Back Bay/South Boston is your premier choice for Disaster Cleanup and restoration services in their area!

Choosing the right restoration team matters. A team’s responsiveness and effectiveness are the difference between continued heartache and moving forward in life and business. SERVPRO of Boston Downtown/Back Bay/South Boston is on call 24/7 and ready to get you back on your feet. Our Boston area SERVPRO is locally owned and operated by Team TMC. In late 2022, the Tutsch, Mazurek and Cabral Families (Team TMC) have joined with Frank Mattos to build on the dedication and success that Frank has worked hard to establish. We service Dorchester, Ashmont, Neponset and surrounding areas. You can trust our team to help you in your time of need!

Our team can help you recover after fire, smoke, water removal, mold remediation, or any other unforeseen disasters. We respond 24 hours a day, 7 days a week, 365 days a year. SERVPRO of Boston Downtown/Back Bay/South Boston is Here to Help. 

Owner of SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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