SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester
Our Google Reviews
(617) 227-2200
4.9
(136 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

Biohazard Cleanup and Remediation in Boston's Downtown and Back Bay

A biohazard is any biological or chemical substance that poses a risk to human health. That includes human blood and bodily fluids, animal waste, microbiological and pathological materials, and medical sharps. These contaminants require professional handling, proper containment, and compliant disposal. This is not a job for standard cleaning crews or household products.

What Biohazard Cleanup Regulations Require

Federal, state, and local regulations govern how biological hazards must be cleaned, contained, and disposed of. Failing to follow those standards doesn't just leave contamination behind. It creates legal liability and ongoing health risks for anyone who enters the space. SERVPRO of Boston Downtown / Back Bay / South Boston follows all applicable protocols on every job.

How Our Biohazard Cleanup Process Works

Our technicians are specifically trained in biohazard remediation and arrive equipped with the protective gear, commercial-grade cleaning agents, and disposal systems the work requires. We assess the affected area, contain the hazard, remove contaminated materials, sanitize all surfaces, and treat for odor. Every step follows OSHA and industry safety standards.

Turning Unsafe Spaces Into Clean, Safe Environments in South Boston

Whether the situation involves a trauma scene, sewage intrusion, or other biological hazard, our team handles it with the professionalism and discretion the circumstances demand. SERVPRO of Boston Downtown / Back Bay / South Boston is available when you need us.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

I can’t say enough about the outstanding team at Servpro. Kerri, Ryan, Andrew, Al, Chris, and everyone else who worked on my home were absolutely fantastic. They were professional, knowledgeable, hardworking, and genuinely cared about doing the job right. Their communication, attention to detail, and commitment to helping me through a stressful situation made all the difference. I’m incredibly grateful for their kindness, dedication, and exceptional customer service. Thank you all for going above and beyond, you are an amazing team!

Gayle Lang

Al Garcia and his team were prompt, courteous and efficient. Everything was left neat and clean when the job was completed for the day.

Laurie Guay

Professional Respectful. Phenomenal customer service! Shout out to Al Garcia

Michael Guiet

The ServPro Associates always had a quick response to e-mail with our inquiries to the updates on when the projects would begin. We were dealing with 2 separate offices, one for mold removal, and a separate one for the restoration. The crews that did the mold removal and restoration (2 different crews) were fantastic. The crew even swept the small amount of wallboard dust that was on the driveway! Hopefully we will not need to avail ourselves of their services, again but if we do, I am confident it will be completed without a hitch.

Anton Anonomous

Thoroughly impressed with this team! We recently had a small fire in our house and ServPro of Boston came in and did all of the cleanup in our basement, the main floor, and upstairs where we all sleep. They were thorough and professional, we will absolutely recommend this team for anyone else looking for a mitigation company!

Samantha Joder

Servpro was wonderful! David handled my reconstruction of my basement and was beyond amazing to work with! I’m very happy with the constant communication from David and the outcome of my basement. I highly recommend this company and David! Thank you! Trish Roy

Trish Roy

These folks are great. I was a difficult customer and they continued to work with me to thier credit. My bathroom looks great and no major construction. This was clearly venting fan issue, and every other company started their estimates with the demolition of the bathroom walls. Thank you Servpro

Motothereen

Very knowledgeable professionals!

Ilyas Bhatti

I am happy to share my experience about one of ServPro,s extremely qualified Mold mitigation and Demo teams. Alvaro Garcia and Javier Asencio arrived at my home on time ( which is rare these days )and were very knowledgable and efficient about their work. What impressed me the most was the extra care they took taping off rooms from the work area, covering exposed hard wood flooring and stair case from the excessive dust and grit that could occur during the demo process. Not a spec of dust or debris was left behind after their daily clean up. I am happy to have met these gentlemen and ServPro is lucky to have them on their team. Patricia Norberg

Pat Norberg

About Us

Here to Help with Restoration

SERVPRO of Boston Downtown/Back Bay/South Boston is your premier choice for Disaster Cleanup and restoration services in their area!

Choosing the right restoration team matters. A team’s responsiveness and effectiveness are the difference between continued heartache and moving forward in life and business. SERVPRO of Boston Downtown/Back Bay/South Boston is on call 24/7 and ready to get you back on your feet. Our Boston area SERVPRO is locally owned and operated by Team TMC. In late 2022, the Tutsch, Mazurek and Cabral Families (Team TMC) have joined with Frank Mattos to build on the dedication and success that Frank has worked hard to establish. We service Dorchester, Ashmont, Neponset and surrounding areas. You can trust our team to help you in your time of need!

Our team can help you recover after fire, smoke, water removal, mold remediation, or any other unforeseen disasters. We respond 24 hours a day, 7 days a week, 365 days a year. SERVPRO of Boston Downtown/Back Bay/South Boston is Here to Help. 

Owner of SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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