Meet Our Team

Daury Medina is a Warehouse Manager at SERVPRO of Boston Downtown/ Back Bay/ South Boston. He provides assessments and measurements at property losses, and helps to manage a crew of production workers, ensuring all proper techniques and equipment are applied to get best results for customers' homes affected by fires, floods, and other damaging events. Daury has been on our team since July 2017, beginning as a Crew Chief and then became a Project Manager, priding himself on his customer service. Daury completed two years at a local college and now lives in Methuen with his two beautiful children. Daury loves hanging out with his family, playing sports, and relaxing in his free time.

Jonathan is Director of Large Loss & Storm and has been on our team since September 2019. Jonathan’s a leader in water damage restoration, understanding and explanation of insurance policies, and Xactimate. He has grown into this role and held positions as technician, crew chief, and assistant operations manager. He's also an experienced Large Loss traveler and has helped in numerous states during storm events. He holds Institute of Inspection, Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician and in Xactimate Advanced. Jonathan grew up in Manchester, NH and his dog, Jaxson, is now our office mascot and can be found on our social channels. You can find Jonathan and Jaxson on outdoor adventures and they love to spend time with family.

Reginaldo Machado is a Crew Chief on our team. He communicates with customers while supervising his production crew in completing tasks to industry specifications and customer satisfaction. Reggie has been with SERVPRO since December 2008 and prides himself on his abilities to provide customer satisfaction, manage equipment, communication skills, and task following as directed. Prior to working on our team, Reggie was a cook at the Union Oyster House for 10 years. He has training in lead as well as OSHA. He lives in East Boston with his wife and their three children and he enjoys spending time with his family, gardening, playing soccer, and watching all sports.

Hector Torres is a Crew Chief on our team. He manages aspects of job completion, customer questions, and crew performance while performing onsite mitigation of customers' properties. Hector has been a valued member of our team since July 2012 and has vast experience in all areas but particularly in demolition and general cleaning. He previously worked at a different SERVPRO and has also worked in construction. He has over ten years experience in this industry. He currently resides in Lawrence and loves to exercise in his free time.

Jose Martinez, Assistant Project Manager at SERVPRO of Boston Downtown/ Back Bay/ South Boston, is responsible for managing the performance of a production crew as restoration services are performed for customers and clients. He is responsible job completion with emphasis on customer satisfaction. Jose has been a member of our team since June 2016 and his expertise includes water damage restoration, carpet cleaning, fire restoration, and biohazard clean up. Jose lives in Lynn with his wife, children, and grandmother. And in his free time, Jose can be found working out or playing basketball.

Ricardo Cepedes is a Crew Chief and has been a member of our team since February 2018 and has advanced expertise in demolition, sewage, and general cleaning. His prior experience includes positions in housekeeping, cleaning, and as a technician. Ricardo received his Associates Degree while in the Dominican Republic. He lives in Chelsea with his wife, their daughter, and their son, and in his spare time, you can find Ricardo playing basketball, dominoes, softball, and hanging out with his friends and family.

Adrian Quininez is a proud resident of Windham, NH, and joined our team in 2022. As a Warehouse Technician, he is driven by quality service and takes great pride in his work. Off duty, he cherishes relaxing with his kids and grandchildren.

Andrew Shefferman, from York, ME, became part of our SERVPRO family in 2023. He takes pride in being our Director of Production and he enjoys the outdoors with interests in camping and hiking.

Jenn Hooper, a resident of Tewksbury, smoothly transitioned into her Administrative Assistant role at SERVPRO in 2022. When the weather allows, she loves to play mini golf, hit the beach, or get some strikes at the bowling alley. She's integral to our daily operations and we're very lucky to have her on the team.

From Lynn, MA, Jose Lantigua utilized his prior experience in construction when he joined SERVPRO in 2021. His experience is of immense value, providing a solid foundation for taking on any task that comes his way and makes him a valuable member of our team.

Julian Carrucini has steadily grown with SERVPRO since starting in 2014 and we're happy to have him on our team as Assistant Project Manager. A Lowell, MA resident, he attended a high school carpentry program which led him to his position. Apart from work, he enjoys exercising and hanging out with his son.

Genocrates Molina, a vital crew member at SERVPRO, stands out for his dedication and team-driven mindset. His hard work keeps our operations running smoothly, while his team spirit contributes to a motivating work environment. Genocrates plays an essential role in our day-to-day operations as our Production Technician.

Lois Meija is a key player among the crew members at SERVPRO. His approach to work is marked by impressive dedication and a consistent focus on teamwork. Lois's commitment to maintaining high-quality standards in every task he undertakes contributes significantly to our team's morale overall.

Radelis Tejada from Salem, MA, joined our SERVPRO team in 2023. He works hard during his shifts, focusing on his responsibilities in mitigation, demolition, and cleaning. During his free time, he enjoys the comfort of being around his family and working with his buddy Reggie.

Yowell became a valued crew member at SERVPRO in 2022. As a resident of Lynn, MA, Yowell contributes his expertise in reducing damage to our clients' properties. In his personal time, he enjoys working out at the gym, showing a strong commitment to fitness.