Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Jonathan was an ultimate professional and was incredibly knowledgeable about the entire process. He took time to answer questions and make us comfortable about the water damage (we had a one week old in the house!) Sam and Julian did great work and were quick to mitigate the mold risk we had and left our place clean and ready for the repair work to start. Would definitely recommend.
Dillon did a fabulous job of coordinating things. He made the process of dealing with a leak in the house and subsequent damage seamless for me. His team- Reggie, Juan and Julian were incredibly thorough- super conscious of keeping the area contained to avoid spreading dust/mold/etc. around the house. I am so grateful for how efficient and conscientious they were. Dillon was also very mindful of the dogs and kids and made sure that the process would be minimally disruptive to them which I truly appreciated. I would definitely recommend them again.
Unfortunate events seem to occur at the worst possible times. In the case of my home, I was out of the country when water from an upstairs bathroom leaked into the ceiling and walls resulting in a fair amount of water damage to the kitchen below. A call to SERVPRO of Boston while I was overseas connected me with project manager Jonathan, who responded immediately on-site to inspect and assess the damage. Jonathan communicated with me throughout the process, even considering time-zone differences, and made all necessary arrangements to contain the damage and coordinate the work needed to remedy the situation. Crew chief Hector and technician Silvio performed all work expeditiously and to the highest of standards to prepare the affected areas for my plumbing and building contractors to complete their work properly and safely. The level of service and quality of work I received from Jonathan, Hector, and Silvio were exemplary, and their professionalism and courtesy distinguish them from others in the industry. I recommend with the highest of confidence and enthusiasm.
I worked with Jonathan, Ricardo and Jose after my condo flooded and they did an amazing job. They were very professional and friendly, explained everything they were doing and kept me updated every step of the way. They had to tear up the floor boards and remove a wall, and did everything quickly and thoughtfully and cleaned up afterwards. I would highly recommend them!
I can't say enough about the SERVPRO Boston team! I did not know that I was flooded until 8pm at night when I went downstairs to do a load of laundry. From the time that I called SERVPRO Boston, to the time that I had a returned call was less than 15 minutes! I have never had such follow thru. Jose and his partner arrived on time, were neat, professional, considerate and fast. I actually fell asleep while they we working - that's how comfortable I felt! I went from not knowing what to do to falling asleep! Jake followed up all along the way and made sure that I was happy and comfortable with the work and the process.
I cloudless not hesitate to call SERVPRO Boston again and recommend them highly!
I would highly recommend SERVPRO. Nicholas B. came out to assess the area of water damage in my home – he was extremely thorough, professional, and was able to provide me an estimate in a timely manner. A few days later, Eric and Hery came out to begin the work. They were very nice and explained the entire process (even warned me before starting the vacuum as to not scare my dog). I would highly recommend them to anyone!
SERVPRO was responsive and professional when we discovered significant water damage in our Boston condo. Johnathan walked us through every step of the project and expertly managed his team, Jose and Franklin. After being blown off my multiple contractors, SERVPRO was out to our home in no time and put me in touch with a great contractor. We were very happy with the services provided and would highly recommend SERVPRO.
Cam and his crew were very professional and courteous from the beginning to the end of the project. SERVPRO went beyond what I was expecting, just extremely thorough. Thank you all for making the outcome, of my devastating situation, a pleasant experience.
Our basement flooded and SERVPRO showed up right away after we called - every person we dealt with was extremely professional, helpful, & supportive throughout the whole process. They kept us in the loop from start to finish - amazing experience with them during such a stressful time!
Jonathan was an ultimate professional and was incredibly knowledgeable about the entire process. He took time to answer questions and make us comfortable about the water damage (we had a one week old in the house!) Sam and Julian did great work and were quick to mitigate the mold risk we had and left our place clean and ready for the repair work to start. Would definitely recommend.
Dillon did a fabulous job of coordinating things. He made the process of dealing with a leak in the house and subsequent damage seamless for me. His team- Reggie, Juan and Julian were incredibly thorough- super conscious of keeping the area contained to avoid spreading dust/mold/etc. around the house. I am so grateful for how efficient and conscientious they were. Dillon was also very mindful of the dogs and kids and made sure that the process would be minimally disruptive to them which I truly appreciated. I would definitely recommend them again.
Unfortunate events seem to occur at the worst possible times. In the case of my home, I was out of the country when water from an upstairs bathroom leaked into the ceiling and walls resulting in a fair amount of water damage to the kitchen below. A call to SERVPRO of Boston while I was overseas connected me with project manager Jonathan, who responded immediately on-site to inspect and assess the damage. Jonathan communicated with me throughout the process, even considering time-zone differences, and made all necessary arrangements to contain the damage and coordinate the work needed to remedy the situation. Crew chief Hector and technician Silvio performed all work expeditiously and to the highest of standards to prepare the affected areas for my plumbing and building contractors to complete their work properly and safely. The level of service and quality of work I received from Jonathan, Hector, and Silvio were exemplary, and their professionalism and courtesy distinguish them from others in the industry. I recommend with the highest of confidence and enthusiasm.
I worked with Jonathan, Ricardo and Jose after my condo flooded and they did an amazing job. They were very professional and friendly, explained everything they were doing and kept me updated every step of the way. They had to tear up the floor boards and remove a wall, and did everything quickly and thoughtfully and cleaned up afterwards. I would highly recommend them!
I can't say enough about the SERVPRO Boston team! I did not know that I was flooded until 8pm at night when I went downstairs to do a load of laundry. From the time that I called SERVPRO Boston, to the time that I had a returned call was less than 15 minutes! I have never had such follow thru. Jose and his partner arrived on time, were neat, professional, considerate and fast. I actually fell asleep while they we working - that's how comfortable I felt! I went from not knowing what to do to falling asleep! Jake followed up all along the way and made sure that I was happy and comfortable with the work and the process.
I cloudless not hesitate to call SERVPRO Boston again and recommend them highly!
I would highly recommend SERVPRO. Nicholas B. came out to assess the area of water damage in my home – he was extremely thorough, professional, and was able to provide me an estimate in a timely manner. A few days later, Eric and Hery came out to begin the work. They were very nice and explained the entire process (even warned me before starting the vacuum as to not scare my dog). I would highly recommend them to anyone!
SERVPRO was responsive and professional when we discovered significant water damage in our Boston condo. Johnathan walked us through every step of the project and expertly managed his team, Jose and Franklin. After being blown off my multiple contractors, SERVPRO was out to our home in no time and put me in touch with a great contractor. We were very happy with the services provided and would highly recommend SERVPRO.
Cam and his crew were very professional and courteous from the beginning to the end of the project. SERVPRO went beyond what I was expecting, just extremely thorough. Thank you all for making the outcome, of my devastating situation, a pleasant experience.
Our basement flooded and SERVPRO showed up right away after we called - every person we dealt with was extremely professional, helpful, & supportive throughout the whole process. They kept us in the loop from start to finish - amazing experience with them during such a stressful time!
About Us
Here to Help with Restoration
SERVPRO of Boston Downtown/Back Bay/South Boston is your premier choice for Disaster Cleanup and restoration services in their area!
Choosing the right restoration team matters. A team’s responsiveness and effectiveness are the difference between continued heartache and moving forward in life and business. SERVPRO of Boston Downtown/Back Bay/South Boston is on call 24/7 and ready to get you back on your feet. Our Boston area SERVPRO is locally owned and operated by Team TMC. In late 2022, the Tutsch, Mazurek and Cabral Families (Team TMC) have joined with Frank Mattos to build on the dedication and success that Frank has worked hard to establish. We service Dorchester, Ashmont, Neponset and surrounding areas. You can trust our team to help you in your time of need!
Our team can help you recover after fire, smoke, water removal, mold remediation, or any other unforeseen disasters. We respond 24 hours a day, 7 days a week, 365 days a year. SERVPRO of Boston Downtown/Back Bay/South Boston is Here to Help.
