Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Virginia Beach
Our Google Reviews
(757) 431-1400
4.7
(313 reviews)

Service Areas

Virginia Beach, VA | Princess Anne, VA | Kings Grant, VA | Little Creek, VA | North Central, VA | Great Neck, VA | Landstown, VA | Shore Drive, VA | Town Center, VA | Green Run, VA | Pembroke, VA | Hilltop, VA | Diamond Springs, VA | Sandbridge, VA | Fort Story, VA | Independence Boulevard, VA | Oceanfront, VA | Camp Pendleton, VA | Back Bay, VA | Damneck, VA | Landstown Commons, VA | Pungo, VA | West Neck, VA | Oceana, VA | False Cape Landing, VA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Virginia Beach we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Deontae and Jahmad did such an awesome job!!! They called when enroute, were extremely professional and detail oriented!!! They explained the entire process of what would be occurring and stayed late to ensure the emergency repairs were handled efficiently before the next crew came back in the morning! Would highly recommend ServPro VAB, but more importantly, Deontae and Jahmad.

Erica Viola

Josh did an excellent job at my home! He was very thorough, professional and courteous!

Rita Adamson

Discovering water damage in your home can be incredibly stressful, but Mr. Duane Dickerson took all that stress away and was absolutely amazing throughout the entire process. As the Operations Manager for Servpro of Virginia Beach, Mr. Dickerson arrived on-site quickly, instantly assessed the flooding, and put a clear mitigation plan into action.What stood out most was how incredibly respectful and knowledgeable Mr. Dickerson was. His exceptional project management skills kept the job moving efficiently, ensuring his crew stayed on schedule while treating our home with the utmost care. He answered all of our technical questions with ease, clearly explained the drying process, and even handled the complicated coordination with our insurance company to save us a massive headache. His leadership skills, polite crew, and constant communication made a huge impact in getting our home dried out and on track for the repair process. If you ever face a water emergency, I highly recommend Servpro of Virginia Beach ask for Mr. Dickerson!!!

Caroline Customer

Josh and Darius and the crew came in professionally and achieved the goal.

Joshua Dennis

Josh M. from Servpro was great and informative

Kman 1994

Josh Moore is that dude! Great guy and was a smooth transition getting my house back in order!

Jalen Lomax

Duane Dickinson and his team did a great job on our house. They responded quickly, explained the process and were very professional. We highly recommend the Servpro Va Beach team and will use them again if needed. Thank you Duane!!

Steve Christine

Josh Moore exemplifies what customer service means! Did his service with a smile when most didn’t help at all. Thank you Josh for going beyond your Job to help!!!

Renee

We are grateful for Servpro, which came as a recommendation from other people. We would just like to say thank you, especially to Stef Spell and Kris Spell. We had a major house fire and these two gentlemen showed up on behalf of Servpro and gave us a peace of mind. Stef kept us updated every step of the way. Whenever questions arose and Justin (the supervisor) was unavailable, Stef & Kris was readily available to provide an answer concerning the demolition. Stef and Kris were very thorough and made us feel at ease about what they were doing and how they would be doing it. We felt we were able to trust Servpro with the demolition of our home. Servpro, we thank you for having great workers at your company that care about the home owners they serve.

Sherry Robbins

About Us

SERVPRO of Virginia Beach Northwest understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Virginia Beach Northwest specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Virginia Beach Northwest can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Virginia Beach Northwest.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

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Charles Jeffery Holland, Michelle & Jorge Gutierrez, Alex Gomez Chavarria

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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