Josh did an excellent job at my home! He was very thorough, professional and courteous!

Discovering water damage in your home can be incredibly stressful, but Mr. Duane Dickerson took all that stress away and was absolutely amazing throughout the entire process. As the Operations Manager for Servpro of Virginia Beach, Mr. Dickerson arrived on-site quickly, instantly assessed the flooding, and put a clear mitigation plan into action.What stood out most was how incredibly respectful and knowledgeable Mr. Dickerson was. His exceptional project management skills kept the job moving efficiently, ensuring his crew stayed on schedule while treating our home with the utmost care. He answered all of our technical questions with ease, clearly explained the drying process, and even handled the complicated coordination with our insurance company to save us a massive headache. His leadership skills, polite crew, and constant communication made a huge impact in getting our home dried out and on track for the repair process. If you ever face a water emergency, I highly recommend Servpro of Virginia Beach ask for Mr. Dickerson!!!

Josh and Darius and the crew came in professionally and achieved the goal.

Josh M. from Servpro was great and informative

Josh Moore is that dude! Great guy and was a smooth transition getting my house back in order!

Duane Dickinson and his team did a great job on our house. They responded quickly, explained the process and were very professional. We highly recommend the Servpro Va Beach team and will use them again if needed. Thank you Duane!!

Josh Moore exemplifies what customer service means! Did his service with a smile when most didn’t help at all. Thank you Josh for going beyond your Job to help!!!

We are grateful for Servpro, which came as a recommendation from other people. We would just like to say thank you, especially to Stef Spell and Kris Spell. We had a major house fire and these two gentlemen showed up on behalf of Servpro and gave us a peace of mind. Stef kept us updated every step of the way. Whenever questions arose and Justin (the supervisor) was unavailable, Stef & Kris was readily available to provide an answer concerning the demolition. Stef and Kris were very thorough and made us feel at ease about what they were doing and how they would be doing it. We felt we were able to trust Servpro with the demolition of our home. Servpro, we thank you for having great workers at your company that care about the home owners they serve.