Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of New Kent / Williamsburg / Northern Neck
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
I just want to thank Karen & Ashley for their kindness, professionalism, & most of all patience with me. I was dealing with a situation at my house in Williamsburg. Trying to handle it & being out of state made it so much more challenging. Each time I called(which was many, many times) they were so kind & understanding of my situation/stress. Throughout the whole ordeal, they were so reassuring & really put me at ease with each response. So thank you again Karen, Ashley, & SERVPRO team!
"Had my local SERVPRO company come to clean our office. They did an amazing job and the crew we had were very knowledgeable and friendly. I will use them again."
"SERVPRO came out to clean the carpets in my house that is less than a year old. I have three dogs that had peed in several rooms. The technician spot treated the urine and cleaned all of the carpets. I was pleased with the end result. The dog smell is gone and my carpets look new again."
"We have been very impressed with the kindness, patience everyone has displayed with our many questions in our time of need.
You truly have a great team. I am amazed at the details of your inventory. Thank everyone for all your support."
Certificate of Satisfaction: 10 out of 10in all areas
"SERVPRO always goes above and beyond to take care of their clients. The staff is always friendly and they are always willing to explain each step of the process. We appreciate their hard work!"
"Thanks for all your help and thanks for great communication and everyone being so nice."
"Our agency loves SERVPRO, Bobby's upbeat and professional attitude has kept us informed on SERVPRO's latest service techniques and innovations for many years. We also enjoy the water mitigation classes offered by them whenever possible."
"Great company with friendly and attentive staff between those in the office, from the initial call to the final visit, to the technicians that come to the home. Everybody is willing to explain the process and what needs to be done. I highly recommend this company."
I just want to thank Karen & Ashley for their kindness, professionalism, & most of all patience with me. I was dealing with a situation at my house in Williamsburg. Trying to handle it & being out of state made it so much more challenging. Each time I called(which was many, many times) they were so kind & understanding of my situation/stress. Throughout the whole ordeal, they were so reassuring & really put me at ease with each response. So thank you again Karen, Ashley, & SERVPRO team!
"Had my local SERVPRO company come to clean our office. They did an amazing job and the crew we had were very knowledgeable and friendly. I will use them again."
"SERVPRO came out to clean the carpets in my house that is less than a year old. I have three dogs that had peed in several rooms. The technician spot treated the urine and cleaned all of the carpets. I was pleased with the end result. The dog smell is gone and my carpets look new again."
"We have been very impressed with the kindness, patience everyone has displayed with our many questions in our time of need.
You truly have a great team. I am amazed at the details of your inventory. Thank everyone for all your support."
Certificate of Satisfaction: 10 out of 10in all areas
"SERVPRO always goes above and beyond to take care of their clients. The staff is always friendly and they are always willing to explain each step of the process. We appreciate their hard work!"
"Thanks for all your help and thanks for great communication and everyone being so nice."
"Our agency loves SERVPRO, Bobby's upbeat and professional attitude has kept us informed on SERVPRO's latest service techniques and innovations for many years. We also enjoy the water mitigation classes offered by them whenever possible."
"Great company with friendly and attentive staff between those in the office, from the initial call to the final visit, to the technicians that come to the home. Everybody is willing to explain the process and what needs to be done. I highly recommend this company."
About Us
SERVPRO of New Kent/Williamsburg/Northern Neck understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of New Kent/Williamsburg/Northern Neck specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of New Kent/Williamsburg/Northern Neck can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Backed by a nationwide system of more than 1,500 qualified franchises, no damage is too large or too small for SERVPRO of New Kent/Williamsburg/Northern Neck.
Our franchise has been family owned and operated by Joey and Nina Butler for over 20 years, and with that brings a level of experience that is unmatched in the area! David has traveled across the country working on large losses and storm teams that have given him the opportunities to gain a broad range on knowledge about our industry. That he has brought back and applied at his family's SERVPRO of New Kent/Williamsburg/Northern Neck. We continue to stay update on new technologies and techniques that come out every years to better serve our customers.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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