The #1 Choice in Cleanup & Restoration

Your Local SERVPRO

SERVPRO of New Kent / Williamsburg / Northern Neck

87 Reviews
4.4
Leave Us A Review
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Available 24/7

We’re ready whenever disaster strikes, day or night.
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59+ Years of Experience

Delivering trusted restoration services since 1967.
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IICRC Certified

Superior results from industry-leading standards.

Highly Trained Professionals with more than 50 Years of Experience

Property Restoration Specializing In Your Industry

When an accident happens or disaster strikes, our uniquely trained teams work with you to repair and restore your business as quickly as possible. We offer flexible repair and cleaning solutions that isolate the damaged area so normal operations can continue.

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Residential
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Education
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Government
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Medical
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Hospitality
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Restaurant
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Retail
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Property Management
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Manufacturing
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Technology
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Entertainment
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Religion

Restoration and Cleaning Services

As a trusted leader in the restoration industry, SERVPRO of New Kent / Williamsburg / Northern Neck has the advanced training and equipment needed to clean and restore your home and business. We are locally owned, and our highly-trained team of certified professionals is ready to respond - every day, any time.

Residential and Commercial Services

  • 24-Hour Emergency Service
  • The #1 Choice in Cleanup and Restoration*
  • Advanced Restoration Technology and Cleaning Techniques
  • Faster to any size disaster™
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Faster to any Size Disaster™

With more than 2,400 locations in North America, we’ve earned the reputation as #1 in the cleanup and restoration industry—with a location near you specializing in fire and water damage, mold, specialty cleaning, and so much more.
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170K+
Consumer Reviews
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24/7
Emergency Response
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59+
Years of Restoration Experience
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100%
IICRC Certified
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Our mission at SERVPRO is to provide our customers with an experience that is like none other. We strive to always be professional and exceed expectation when working on our job sites, no matter how big or small. We treat all of our customers the same whether they own a single family home or a multi-million dollar commercial property. We believe in our franchise that what you are going through when disaster strikes your property is quite possibly one of the worst times in your life, but we're here to help make it "Like it never even happened." 

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Large or small emergencies, your Charles City, VA area SERVPRO is here for you!
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim

SERVPRO Helps with the Insurance Claim Process

At SERVPRO of New Kent / Williamsburg / Northern Neck, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.

 When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs. 

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
87 Reviews
4.4
Leave Us A Review
Jennifer M.

"SERVPRO always goes above and beyond to take care of their clients. The staff is always friendly and they are always willing to explain each step of the process. We appreciate their hard work!"

Angie J.

"Thanks for all your help and thanks for great communication and everyone being so nice."

Troy C.

"Our agency loves SERVPRO, Bobby's upbeat and professional attitude has kept us informed on SERVPRO's latest service techniques and innovations for many years. We also enjoy the water mitigation classes offered by them whenever possible."

Dan Z.

"Great company with friendly and attentive staff between those in the office, from the initial call to the final visit, to the technicians that come to the home. Everybody is willing to explain the process and what needs to be done. I highly recommend this company."

Margaret

I just want to thank Karen & Ashley for their kindness, professionalism, & most of all patience with me. I was dealing with a situation at my house in Williamsburg. Trying to handle it & being out of state made it so much more challenging. Each time I called(which was many, many times) they were so kind & understanding of my situation/stress. Throughout the whole ordeal, they were so reassuring & really put me at ease with each response. So thank you again Karen, Ashley, & SERVPRO team!

Kenny R.

"Had my local SERVPRO company come to clean our office. They did an amazing job and the crew we had were very knowledgeable and friendly. I will use them again."

Hayley E.

"SERVPRO came out to clean the carpets in my house that is less than a year old. I have three dogs that had peed in several rooms. The technician spot treated the urine and cleaned all of the carpets. I was pleased with the end result. The dog smell is gone and my carpets look new again."

Bill and Kathie

"We have been very impressed with the kindness, patience everyone has displayed with our many questions in our time of need. You truly have a great team. I am amazed at the details of your inventory. Thank everyone for all your support."

Clara S.

Certificate of Satisfaction: 10 out of 10in all areas

About Us

SERVPRO of New Kent/Williamsburg/Northern Neck understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of New Kent/Williamsburg/Northern Neck specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of New Kent/Williamsburg/Northern Neck can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Backed by a nationwide system of more than 1,500 qualified franchises, no damage is too large or too small for SERVPRO of New Kent/Williamsburg/Northern Neck.

Our franchise has been family owned and operated by Joey and Nina Butler for over 20 years, and with that brings a level of experience that is unmatched in the area! David has traveled across the country working on large losses and storm teams that have given him the opportunities to gain a broad range on knowledge about our industry. That he has brought back and applied at his family's SERVPRO of New Kent/Williamsburg/Northern Neck. We continue to stay update on new technologies and techniques that come out every years to better serve our customers.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

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Nina & David (Joey) Butler
Nina & David (Joey) Butler
Owners of SERVPRO of New Kent / Williamsburg / Northern Neck

Don’t wait! Call today to make it
"Like it never even happened."

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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