Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
- Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of New Kent / Williamsburg / Northern Neck is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
"SERVPRO always goes above and beyond to take care of their clients. The staff is always friendly and they are always willing to explain each step of the process. We appreciate their hard work!"
"Thanks for all your help and thanks for great communication and everyone being so nice."
"Our agency loves SERVPRO, Bobby's upbeat and professional attitude has kept us informed on SERVPRO's latest service techniques and innovations for many years. We also enjoy the water mitigation classes offered by them whenever possible."
"Great company with friendly and attentive staff between those in the office, from the initial call to the final visit, to the technicians that come to the home. Everybody is willing to explain the process and what needs to be done. I highly recommend this company."
I just want to thank Karen & Ashley for their kindness, professionalism, & most of all patience with me. I was dealing with a situation at my house in Williamsburg. Trying to handle it & being out of state made it so much more challenging. Each time I called(which was many, many times) they were so kind & understanding of my situation/stress. Throughout the whole ordeal, they were so reassuring & really put me at ease with each response. So thank you again Karen, Ashley, & SERVPRO team!
"Had my local SERVPRO company come to clean our office. They did an amazing job and the crew we had were very knowledgeable and friendly. I will use them again."
"SERVPRO came out to clean the carpets in my house that is less than a year old. I have three dogs that had peed in several rooms. The technician spot treated the urine and cleaned all of the carpets. I was pleased with the end result. The dog smell is gone and my carpets look new again."
"We have been very impressed with the kindness, patience everyone has displayed with our many questions in our time of need.
You truly have a great team. I am amazed at the details of your inventory. Thank everyone for all your support."
Certificate of Satisfaction: 10 out of 10in all areas
