Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of New Kent / Williamsburg / Northern Neck
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of New Kent / Williamsburg / Northern Neck we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
"Thank you all so much for the timely help and professional service you provided during my family's recent "water event". In the course of trying to find where our leaks came from, mold was discovered in another location under a bathroom. This was the area you treated and we appreciated all you did to help us.
The workers who completed the job were professional and very courteous. When these types of events happen, it can throw you for a loop."
"Just wanted to say that so far, everyone I have met from SERVPRO has been awesome. Last night Brian and Jeff were great (very respectful of the fact that Kim needed to get to sleep so she could go to work today, efficient with what they were doing, explained things well, seemed to do a great job and got out of here at a reasonable time). You and Tommy are also super. You really seem to know what you are doing, and you explained it to me well enough that I have a flavor for it."
"My mother's home had a water damage, she is elderly and no longer lives there. When we went to go check on it the carpets were saturated with water from a pipe leaking on the second floor. As I work in the insurance business I knew who to call. SERVPRO takes care of my clients and they took care of my property with the best service in the industry."
"Awesome staff. Thank you all!"
"We know who to call in a pinch. The estimator did a great job at explaining everything after a tree fell on our house."
Certificate of Satisfaction: 10 out of 10in all areas
They did a wonderful job, and I appreciate all the work they did for us.
"I just wanted to pass along that our client’s washer backed up and they had water everywhere, was very pleased with the whole claim process and the cleanup from SERVPRO. This was back in November but we were working with them on something else and she wanted us to know that it was the smoothest and easiest claim they had ever been through. So thank you SERVPRO for making our clients happy and for doing such a great job."
"You all have made this experience easy to deal with considering everything that has happen. First my house caught fire then had a water damage right afterwards. Never once did I doubt SERVPRO"
"Thank you all so much for the timely help and professional service you provided during my family's recent "water event". In the course of trying to find where our leaks came from, mold was discovered in another location under a bathroom. This was the area you treated and we appreciated all you did to help us.
The workers who completed the job were professional and very courteous. When these types of events happen, it can throw you for a loop."
"Just wanted to say that so far, everyone I have met from SERVPRO has been awesome. Last night Brian and Jeff were great (very respectful of the fact that Kim needed to get to sleep so she could go to work today, efficient with what they were doing, explained things well, seemed to do a great job and got out of here at a reasonable time). You and Tommy are also super. You really seem to know what you are doing, and you explained it to me well enough that I have a flavor for it."
"My mother's home had a water damage, she is elderly and no longer lives there. When we went to go check on it the carpets were saturated with water from a pipe leaking on the second floor. As I work in the insurance business I knew who to call. SERVPRO takes care of my clients and they took care of my property with the best service in the industry."
"Awesome staff. Thank you all!"
"We know who to call in a pinch. The estimator did a great job at explaining everything after a tree fell on our house."
Certificate of Satisfaction: 10 out of 10in all areas
They did a wonderful job, and I appreciate all the work they did for us.
"I just wanted to pass along that our client’s washer backed up and they had water everywhere, was very pleased with the whole claim process and the cleanup from SERVPRO. This was back in November but we were working with them on something else and she wanted us to know that it was the smoothest and easiest claim they had ever been through. So thank you SERVPRO for making our clients happy and for doing such a great job."
"You all have made this experience easy to deal with considering everything that has happen. First my house caught fire then had a water damage right afterwards. Never once did I doubt SERVPRO"
About Us
SERVPRO of New Kent/Williamsburg/Northern Neck understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of New Kent/Williamsburg/Northern Neck specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of New Kent/Williamsburg/Northern Neck can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Backed by a nationwide system of more than 1,500 qualified franchises, no damage is too large or too small for SERVPRO of New Kent/Williamsburg/Northern Neck.
Our franchise has been family owned and operated by Joey and Nina Butler for over 20 years, and with that brings a level of experience that is unmatched in the area! David has traveled across the country working on large losses and storm teams that have given him the opportunities to gain a broad range on knowledge about our industry. That he has brought back and applied at his family's SERVPRO of New Kent/Williamsburg/Northern Neck. We continue to stay update on new technologies and techniques that come out every years to better serve our customers.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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