For water damage restoration near you, call SERVPRO. We are available 24/7, including weekends and holidays for flood damage, emergency water removal, and cleanup.

Water Damage & Flood Cleanup Services

24/7 Emergency Water Removal

  • The #1 Choice in Cleanup and Restoration*
  • Providing Residential and Commercial Water Damage Restoration Near You
  • Advanced Water Inspection, Extraction, and Drying Equipment
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of New Kent / Williamsburg / Northern Neck
Our Google Reviews
(804) 966-1400
4.4
(87 reviews)

Need Water Removal or Flood Cleanup?

Water damage can strike at any time. Our SERVPRO team is always ready for your call with water extraction services nearby because we understand time is of the essence when water damages your property. Whether a water leak, pipe burst, sewage backup or you experience a basement flood, we are dedicated to responding quickly with our top-tier equipment to clean up and restore your home or business property.

A leaking pipe can cause water damage in your home or business. Looking for water damage restoration near you? Call SERVPRO for 24/7 emergency service water removal, cleanup, and damage assessment near me.
A leaking pipe can cause water damage in your home or business. Looking for water damage restoration near you? Call SERVPRO for 24/7 emergency service water removal, cleanup, and damage assessment near me.

Residential Water Extraction and Cleanup

Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:

  • Assess your property's water damage.
  • Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
  • Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
  • Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Charles City  commercial water damage restoration
Charles City  commercial water damage restoration

Commercial Water Damage Restoration

When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.

Industries Serviced:

- Retail      - Educational Facilities

- Healthcare  - Property Management

- Hospitality  - Food Service

Structural Drying

Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.

  • Protection from warping and swelling
  • Restore structural stability
  • The latest drying systems
A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Sewage Cleanup

Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.

  • 3 Stage Professional Remediation Process
  • 24/7 Emergency Response
  • Streamlined Insurance Process

Packout and Contents Restoration

Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of New Kent / Williamsburg / Northern Neck helps protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.

SERVPRO of New Kent / Williamsburg / Northern Neck is Always Near You for Water Damage Restoration Service


Why Choose SERVPRO

Highly Trained Restoration Specialists

Our professionals specialize in residential water damage restoration, with training focused on restoring salvageable items, accelerating drying time while documenting the entire restoration process.
Why Choose SERVPRO

Customer Care

Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.

Why Choose SERVPRO

#1 in the Cleanup and Restoration Industry*

We’ve earned the reputation as a trusted leader in the restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.
Why Choose SERVPRO

Easier Insurance Claims Process

We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.

What our
customers are saying

Tim and his team have been extremely professional and easy to work with. With a stressful situation it was nice to have someone saying they would do everything to make it better. Thanks Tim

Chris Bailey

Tim came to our house and did a great job taking care of our water damage. He did a thorough cleaning and made sure the mold was sprayed. He made sure we were happy with the service. Thanks Tim!!!

Mary Faison

They were professional, on time, respectful of my property and my family. We are in a farm and have dogs that mind our animals. They were sweet with them and took the time to get to know them. My animals loved them which told me a lot of what I needed to know from the out. Woukd work with them again. I hope you do too!

Jessica Corrales

The folks at ServPro in New Kent County are ROCKSTARS! They do what they say they will do, when they say they will do it. The team is professional and communicative. As homeowners we knew the details every step of the way. I am unable to comment on price because ServPro invoices to date have been paid by our insurance company

Sylvia Rilee

Very prompt with my needs and what was needed for my properties. I had a few other companies in the running but they didn't come close to the assistance I got and the professionalism from this company. Recommend 1000% to anyone who needs any of their services.

Jay Miles

This was my second time working with Servpro on a water issue. They we fantastic the first time, which is why I called them for the second issue. They are very customer friendly, responsive, communicative, flexible and easy to work with. They are also very efficient in their remediation work and will take great care to make sure the job is completed correctly. While they do not actually put the home back together where drywall repairs and insulation are needed, they do refer quality professionals who will do this for you, which was a great benefit to me instead of looking around for my own contractor. I highly recommend their services and friendly people.

Randy Lott

We recently contacted servpro of New Kent due to a white mold problem in our log cabin that originated from our HVAC system. On my initial phone call I knew I would be in good hands. Unfortunately I don't remember the two ladies names that I spoke with but they were super friendly and very knowledgeable and explained the whole process of cleaning the ducts and HVAC unit. They promptly scheduled the visit and quoted a price by just asking a few simple questions. Tommy and Mark arrived on time and were very friendly and knowledgeable about the task and answered any questions I had and they worked diligently to complete the job and even let me pitch in to help. Great folks and I highly recommend Servpro of NewKent. Brian C. Disputanta Va.

Brian Carr

To Whom It May Concern, I am writing to express my sincere gratitude to the New Kent Servpro team. Recently, my residence experienced a septic line rupture, which resulted in a significant mess. The crew responded immediately to my call, took charge of the situation, and efficiently managed the cleanup under my home. I was particularly impressed by their professionalism and communication. They took the time to explain the entire process and the expected timeframe, and they listened patiently to all my concerns throughout. Their politeness and respectful demeanor made a difficult situation much more manageable. I highly recommend this team. While I hope not to need emergency services again, I would gladly call upon them if the need arises. Thank you again for your outstanding service. Sincerely, Susan Shifflett

Susan Shifflett

Had some work done to my house. Bryan was great took the time to explain everything to me, was very professional and got the job done beautifully. Definitely would recommend New Kent Servepro.

Shannon Vogt

About Us

SERVPRO of New Kent/Williamsburg/Northern Neck understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of New Kent/Williamsburg/Northern Neck specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of New Kent/Williamsburg/Northern Neck can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Backed by a nationwide system of more than 1,500 qualified franchises, no damage is too large or too small for SERVPRO of New Kent/Williamsburg/Northern Neck.

Our franchise has been family owned and operated by Joey and Nina Butler for over 20 years, and with that brings a level of experience that is unmatched in the area! David has traveled across the country working on large losses and storm teams that have given him the opportunities to gain a broad range on knowledge about our industry. That he has brought back and applied at his family's SERVPRO of New Kent/Williamsburg/Northern Neck. We continue to stay update on new technologies and techniques that come out every years to better serve our customers.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

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Nina & David (Joey) Butler
Nina & David (Joey) Butler
Owners of SERVPRO of New Kent / Williamsburg / Northern Neck

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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