About Us
SERVPRO of New Kent / Williamsburg / Northern Neck is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO of New Kent/Williamsburg/Northern Neck understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of New Kent/Williamsburg/Northern Neck specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of New Kent/Williamsburg/Northern Neck can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Backed by a nationwide system of more than 1,500 qualified franchises, no damage is too large or too small for SERVPRO of New Kent/Williamsburg/Northern Neck.
Our franchise has been family owned and operated by Joey and Nina Butler for over 20 years, and with that brings a level of experience that is unmatched in the area! David has traveled across the country working on large losses and storm teams that have given him the opportunities to gain a broad range on knowledge about our industry. That he has brought back and applied at his family's SERVPRO of New Kent/Williamsburg/Northern Neck. We continue to stay update on new technologies and techniques that come out every years to better serve our customers.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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Service Area
Certifications
- FCT - Floor Care (Hard Surfaces) Technician
- AMRT - Applied Microbial Remediation Technician
- CCT - Carpet Cleaning Technician
- IICRC Certified Firm
- IAQA - Indoor Air Quality Association Microbial Remediator
- UFT - Upholstery & Fabric Cleaning Technician
- OCT - Odor Control Technician
- CRT - Color Repair Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- LCT - Leather Cleaning Technician
- ASD - Applied Structural Drying Technician
- CMT - Commercial Carpet Maintenance Technician
- WRT - Water Damage Restoration Technician
- RCT - Rug Cleaning Technician
- HST - Health and safety Technician
- RRT - Carpet Repair & Reinstallation Technician
Payment Info
The following cards are accepted:Awards
- Contractor Connection Golden Hammer Award
- 20 Years of Service in the SERVPRO Family
Affiliations
- Williamsburg Chamber of Commerce
- Richmond Claims Association
- Blue Goose International
What our
customers are saying
Tim and his team have been extremely professional and easy to work with. With a stressful situation it was nice to have someone saying they would do everything to make it better. Thanks Tim
Tim came to our house and did a great job taking care of our water damage. He did a thorough cleaning and made sure the mold was sprayed. He made sure we were happy with the service. Thanks Tim!!!
They were professional, on time, respectful of my property and my family. We are in a farm and have dogs that mind our animals. They were sweet with them and took the time to get to know them. My animals loved them which told me a lot of what I needed to know from the out. Woukd work with them again. I hope you do too!
The folks at ServPro in New Kent County are ROCKSTARS! They do what they say they will do, when they say they will do it. The team is professional and communicative. As homeowners we knew the details every step of the way. I am unable to comment on price because ServPro invoices to date have been paid by our insurance company
Very prompt with my needs and what was needed for my properties. I had a few other companies in the running but they didn't come close to the assistance I got and the professionalism from this company. Recommend 1000% to anyone who needs any of their services.
This was my second time working with Servpro on a water issue. They we fantastic the first time, which is why I called them for the second issue. They are very customer friendly, responsive, communicative, flexible and easy to work with. They are also very efficient in their remediation work and will take great care to make sure the job is completed correctly. While they do not actually put the home back together where drywall repairs and insulation are needed, they do refer quality professionals who will do this for you, which was a great benefit to me instead of looking around for my own contractor. I highly recommend their services and friendly people.
We recently contacted servpro of New Kent due to a white mold problem in our log cabin that originated from our HVAC system. On my initial phone call I knew I would be in good hands. Unfortunately I don't remember the two ladies names that I spoke with but they were super friendly and very knowledgeable and explained the whole process of cleaning the ducts and HVAC unit. They promptly scheduled the visit and quoted a price by just asking a few simple questions. Tommy and Mark arrived on time and were very friendly and knowledgeable about the task and answered any questions I had and they worked diligently to complete the job and even let me pitch in to help. Great folks and I highly recommend Servpro of NewKent. Brian C. Disputanta Va.
To Whom It May Concern, I am writing to express my sincere gratitude to the New Kent Servpro team. Recently, my residence experienced a septic line rupture, which resulted in a significant mess. The crew responded immediately to my call, took charge of the situation, and efficiently managed the cleanup under my home. I was particularly impressed by their professionalism and communication. They took the time to explain the entire process and the expected timeframe, and they listened patiently to all my concerns throughout. Their politeness and respectful demeanor made a difficult situation much more manageable. I highly recommend this team. While I hope not to need emergency services again, I would gladly call upon them if the need arises. Thank you again for your outstanding service. Sincerely, Susan Shifflett
Had some work done to my house. Bryan was great took the time to explain everything to me, was very professional and got the job done beautifully. Definitely would recommend New Kent Servepro.