SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Town & Country

Our Google Reviews
(713) 461-2700
4.7
(72 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

Biohazard Remediation in Houston, TX

To many, biohazard remediation sounds like a standard cleaning service. These two services are very different. Biohazard remediation refers to the removal, cleaning, and disinfection of blood, bodily fluids, sewage, and other potentially harmful pathogens in affected areas after a death, accident, or communicable disease outbreak. Because of the high exposure risk to bloodborne pathogens, biohazard remediation is a specialty service that requires proper training, equipment, certification, and licensing. You can trust SERVPRO of Town & Country with your remediation needs. SERVPRO of Town & Country is available 24/7, 365 to meet our communities biohazard remediation needs. 

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Rashad came out he was very helpful and understanding with my process.

Christopher G.
Town & Country

In a time of need. You don't have time to waste. SERVPRO responded quickly by sending a crew within hours. Crew chief Julian Martinez, Oscar and the rest of the team was phenomenal.
Starting with arriving when they said they would. After assessing my situation Julian told me his game plan including updating me of any changes. Julian and Oscar were extremely polite, overly helpful and I felt that Julian and his team really cared about my property to not cause further damage to anything as they relocated it.
Daily, SERVPRO techs like Felton would come over to check the machines and measure the dampness in the walls and floors and would update me on what was needed still to be done including informing me of areas not drying as well as it should.
All the SERVPRO team from Christy that took my information initially to the techs that came just to do the checks were courteous, polite and professional.
After the damage I received from this broken toilet supply line (cheap plastic connection on a stainless braided flex hose) disaster. You need something to move you to that feeling of normalcy again. I appreciate what SERVPRO did for me the get me heading in the right direction.

Bill G
Houston

Good job with conscientious workers!

Bonnie B
Houston

Rashad Kennedy did a great job and was very helpful, friendly, and professional. He was very patient to answer all my questions.

Emmeline R
Houston

I truly appreciate the service and professionalism.

Patrick P
Houston

Kevin and his crew were efficient and effective. He even came out on Christmas Eve to remove the equipment from my home. I can’t speak highly enough about his professionalism and would definitely recommend this team. Thanks SERVPRO!

M C
Houston

SERVPRO never seems to disappoint. Quality of work, and transparency they provide is fantastic. Highly recommend SERVPRO to anyone needing remediation work.

Keaton
Houston

Adrian, Darien, Mark and the Manager Stephen were excellent and very professional. Crews explained everything in detail to me and made me feel comfortable with using their services.

Nellie R.
Houston

Superb. Very knowledgeable and professional.

Alan L. Kaplan
Town & Country

Rashad came out he was very helpful and understanding with my process.

Christopher G.
Town & Country

In a time of need. You don't have time to waste. SERVPRO responded quickly by sending a crew within hours. Crew chief Julian Martinez, Oscar and the rest of the team was phenomenal.
Starting with arriving when they said they would. After assessing my situation Julian told me his game plan including updating me of any changes. Julian and Oscar were extremely polite, overly helpful and I felt that Julian and his team really cared about my property to not cause further damage to anything as they relocated it.
Daily, SERVPRO techs like Felton would come over to check the machines and measure the dampness in the walls and floors and would update me on what was needed still to be done including informing me of areas not drying as well as it should.
All the SERVPRO team from Christy that took my information initially to the techs that came just to do the checks were courteous, polite and professional.
After the damage I received from this broken toilet supply line (cheap plastic connection on a stainless braided flex hose) disaster. You need something to move you to that feeling of normalcy again. I appreciate what SERVPRO did for me the get me heading in the right direction.

Bill G
Houston

Good job with conscientious workers!

Bonnie B
Houston

Rashad Kennedy did a great job and was very helpful, friendly, and professional. He was very patient to answer all my questions.

Emmeline R
Houston

I truly appreciate the service and professionalism.

Patrick P
Houston

Kevin and his crew were efficient and effective. He even came out on Christmas Eve to remove the equipment from my home. I can’t speak highly enough about his professionalism and would definitely recommend this team. Thanks SERVPRO!

M C
Houston

SERVPRO never seems to disappoint. Quality of work, and transparency they provide is fantastic. Highly recommend SERVPRO to anyone needing remediation work.

Keaton
Houston

Adrian, Darien, Mark and the Manager Stephen were excellent and very professional. Crews explained everything in detail to me and made me feel comfortable with using their services.

Nellie R.
Houston

Superb. Very knowledgeable and professional.

Alan L. Kaplan
Town & Country

About Us

SERVPRO of Town & Country services the greater South West area of Houston including the Hilshire Village and Spring Valley areas. Our office has been stablished for nearly 20 years and have the experience, expertise and equipment to get any disaster - small or large - handled and cleaned up quickly. Our office specializes in water mitigation for high rise and mid rise buildings. We have an outstanding fire response team that can remediate soot and smoke damaged properties and have them back to normal within days.


SERVPRO of Town & Country has dedicated crews on call 24 hours a day and 7 days a week. We will always answer your call with a friendly voice and get you taken care of as soon as possible. There is never a time our teams are not available and ready to recover your loss. Our office works with all insurance carriers and has national account status with most major carriers in the United States. With our extensive experience working with claims offices we can assist in getting your damages repaired while working side-by-side with your adjuster to ensure all work is documented properly and ensure your claim is closed quickly.

Our staff is highly trained in property damage restoration, all of our crew chiefs and production managers are IICRC certified in structural drying, advanced structural drying, soot, smoke and fire remediation, mold mitigation and biohazard remediation. 

Contact us today at (713) 461-2700 to request services now!

Derek & Gabrielle Shaw, Susan & Randy Meacham
Derek & Gabrielle Shaw, Susan & Randy Meacham
Owners of SERVPRO of Town & Country

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.