Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Town & Country
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
Biohazard situations demand specialized training, the right protective equipment, and real discretion, and SERVPRO of Town & Country is prepared on every count. These are difficult moments for the people involved, and our crews approach each one with professionalism, sensitivity, and respect. We serve homes and businesses across Houston, Spring Valley Village, Hilshire Village, Bunker Hill Village, and the surrounding Memorial area, responding around the clock when a situation cannot wait. Our biohazard services include crime scene and trauma scene cleanup, unattended death cleanup, hoarding cleanup, bloodborne pathogen remediation, and the safe cleaning of bodily fluids and other potentially infectious materials. This work is governed by strict safety regulations and should never be attempted by anyone without proper training and protection, because improper cleanup can leave behind hidden contamination and serious health risks. Our technicians follow OSHA safety standards, including bloodborne pathogen protocols, and carry American Bio Recovery Association certification. We contain the affected area, remove and dispose of contaminated materials according to regulation, and clean and decontaminate every surface with professional grade disinfecting agents before verifying the space has been returned to a safe condition. Throughout the process, we treat the property and the people involved with care, and we document the work thoroughly for insurance and other needs, so that no one has to face a burden like this on their own.
Services We Provide
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
What To Do When You Have a Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Corine with SERVPRO has been a godsend during this stressful time. She has gone above and beyond ensuring we knew exactly what was being done during the water mediation process at our home. Corine should give a masterclass on customer service. I cannot sing her praises enough. Thank you Corine!!
"I just wanted to express my heartfelt gratitude to the SERVPRO Town and Country team for their exceptional response and outstanding customer service. They were incredibly professional and friendly, and they truly went above and beyond to take care of my home and belongings. The quality of their work was top-notch, and I'm so impressed with their dedication. I highly recommend them to anyone in need of reliable and friendly service. I'll definitely be using them again in the future!"
"If you have damage to your property from fire, water, or mold this is the only company you want to call. Well trained and courteous they know what they are doing."
Kevin and his crew were efficient and effective. He even came out on Christmas Eve to remove the equipment from my home. I can’t speak highly enough about his professionalism and would definitely recommend this team. Thanks SERVPRO!
SERVPRO never seems to disappoint. Quality of work, and transparency they provide is fantastic. Highly recommend SERVPRO to anyone needing remediation work.
Adrian, Darien, Mark and the Manager Stephen were excellent and very professional. Crews explained everything in detail to me and made me feel comfortable with using their services.
Superb. Very knowledgeable and professional.
Rashad came out he was very helpful and understanding with my process.
In a time of need. You don't have time to waste. SERVPRO responded quickly by sending a crew within hours. Crew chief Julian Martinez, Oscar and the rest of the team was phenomenal.
Starting with arriving when they said they would. After assessing my situation Julian told me his game plan including updating me of any changes. Julian and Oscar were extremely polite, overly helpful and I felt that Julian and his team really cared about my property to not cause further damage to anything as they relocated it.
Daily, SERVPRO techs like Felton would come over to check the machines and measure the dampness in the walls and floors and would update me on what was needed still to be done including informing me of areas not drying as well as it should.
All the SERVPRO team from Christy that took my information initially to the techs that came just to do the checks were courteous, polite and professional.
After the damage I received from this broken toilet supply line (cheap plastic connection on a stainless braided flex hose) disaster. You need something to move you to that feeling of normalcy again. I appreciate what SERVPRO did for me the get me heading in the right direction.
About Us
When water, fire, smoke, or mold damages your home or business anywhere in west Houston, SERVPRO of Town & Country responds 24 hours a day, seven days a week, every day of the year. From our office on Woodway Drive, we serve Houston, Spring Valley Village, Hilshire Village, Bunker Hill Village, and the surrounding Memorial Villages, Spring Branch, the Galleria and Uptown district, Tanglewood, and Briargrove. For nearly twenty years, our certified local crews have known this market, from the high-rise and mid-rise towers of Uptown to the established homes beneath the mature tree canopy of the Memorial Villages, the flood risk along Buffalo Bayou, and the heavy moisture of the Gulf Coast climate.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and flood recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. SERVPRO of Town & Country specializes in water mitigation for high-rise and mid-rise buildings, a capability few restoration companies in Houston can match. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of Town & Country apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional storm event like Hurricane Harvey or Hurricane Beryl, which brought historic flooding and days of power outages to the Houston area. From a Galleria office tower to a family home in Bunker Hill Village, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business "Like it never even happened.® "
