Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Town & Country
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
A sewage backup is one of the most hazardous losses a property in the Town & Country area can experience, and it is not a cleanup to attempt alone. When a sewer line backs up, a toilet overflows, or floodwater forces its way indoors during a storm, it brings what the restoration industry classifies as Category Three water, carrying bacteria, viruses, and other dangerous contaminants. SERVPRO of Town & Country is trained, equipped, and ready to handle these situations safely, responding around the clock to homes and businesses across Houston, Spring Valley Village, Hilshire Village, Bunker Hill Village, and the surrounding Memorial area. Our crews contain the affected area first, then extract the contaminated water and remove porous materials that cannot be safely salvaged, such as soaked carpet, padding, and drywall. We clean and sanitize every affected surface with professional antimicrobial and disinfecting products, then dry the structure completely and verify it has returned to a safe condition. Our technicians follow OSHA safety standards, including bloodborne pathogen protocols, and carry American Bio Recovery Association certification for biohazard work. We document the loss carefully for your insurance carrier. It is worth knowing that sewage backups often require a separate endorsement on a homeowner policy, and we are glad to help you communicate the scope to your adjuster. From the first containment step through final decontamination, our goal is a clean, safe, fully restored space, made "Like it never even happened.® "
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Nelson and Felton came to my townhome to assist with water damage from a neighbor's busted pipe. They were friendly, thorough, professional and explained every step in details. I highly recommend this company and if you're lucky, you might get these 2 guys to do the work.
My cleanup crew, Felton Price and Mark, after water damage were amazing! Patient, professional, knowledgeable, and thorough. They were very careful with my things, and I feel confident that I am in the best hands with SERVPRO. Jeannie, my inside contact, has been supportive and quick to respond, and I couldn't ask for better service.
Felton and Sam came out to do water damage and cleanup last week and did a great job. They were very courteous and friendly. I would highly recommend them for a job. Nena Hand
Julian from SERVPRO showed up to the job and laid out a game plan for the day and ensured that it was completed. We were able to get our building back to normal operation in a timely manner.
SERVPRO has been very helpful with my water damage issues. They arrived promptly, were courteous and professional and also explained everything throughout the process. Felton Price and Noah have been great with daily follow ups to ensure progress is being made.
Shawn at SERVPRO is a lifesaver in a horrible time of my life after apartment flooded. He arrived on time, took accurate pictures and made claim process easy with state farm. State farm even stated how much they liked his work. thank you.
I had major water leaks inside my home due to faulty flat roof parts of my home, with heavy rain forecast for that night. Called SERVPRO, talked to dispatcher Christine and she immediately helped get someone out that evening, even though it was after 5pm to cover the entire roof area with tarps to help mitigate damage. The next day, SERVPRO rep Joe Harrington came to a walk-through of inside of house and get me set up for water damage mitigation. Joe has been very helpful every step of the way. He and his crew came on Wednesday afternoon to start with the process, and had most of the demolition done on first day, and set up the dehumidifiers and air movers, covered everything and cleaned up. There was small amount of demolition in a couple other rooms to be done the second day, but he explained everything in detail every step of the way. Someone comes and checks each day to make sure everything still working properly. Today is the third day, and due to their great work most of the rooms have already been able to have the machines moved out. I would definitely recommend this company if you have suffered any water or fire damage (and fire damage probably includes water damage after fire dept does their job) to your home, and Joe in particular, to anyone needing water or fire mitigation done, as they did fantastic job considering the amount of damage in several rooms and will allow me to get repairs done sooner than expected.
Trusting someone with my home is hard for me. I have never felt comfortable with someone touching my belongings, although, I needed someone to pack up my entire house due to a pipe leak that caused terrible flooding. I googled and decided to give SERVPRO a try. I was pleasantly surprised at how friendly and polite the crew was. They assured me they would take care of everything and make sure everything is clean before packing it away. I have since received all my things back, and they are all in perfect condition! Thank you thank you thank you!
We had a major shower fail with mold, water and termite damage and had to have a rebuild in one area of the house. Pricey but they take care of business and get the job done right
About Us
When water, fire, smoke, or mold damages your home or business anywhere in west Houston, SERVPRO of Town & Country responds 24 hours a day, seven days a week, every day of the year. From our office on Woodway Drive, we serve Houston, Spring Valley Village, Hilshire Village, Bunker Hill Village, and the surrounding Memorial Villages, Spring Branch, the Galleria and Uptown district, Tanglewood, and Briargrove. For nearly twenty years, our certified local crews have known this market, from the high-rise and mid-rise towers of Uptown to the established homes beneath the mature tree canopy of the Memorial Villages, the flood risk along Buffalo Bayou, and the heavy moisture of the Gulf Coast climate.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and flood recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. SERVPRO of Town & Country specializes in water mitigation for high-rise and mid-rise buildings, a capability few restoration companies in Houston can match. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of Town & Country apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional storm event like Hurricane Harvey or Hurricane Beryl, which brought historic flooding and days of power outages to the Houston area. From a Galleria office tower to a family home in Bunker Hill Village, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business "Like it never even happened.® "
