Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Town & Country
Service Areas
Need Water Removal or Flood Cleanup?
In the Town & Country area, water damage rarely waits for a convenient moment. A supply line fails behind a refrigerator, a water heater bursts in the garage, an upstairs bathroom overflows, or a slow leak spreads under the flooring for weeks before anyone notices. Add the heavy rains off the Gulf, the rising water of Buffalo Bayou during a major storm, and the high-rise and mid-rise buildings of the Galleria and Uptown where a single failure can affect many floors, and it is easy to see why Houston homeowners and property managers call SERVPRO of Town & Country for water emergencies of every size. We respond around the clock. Our water damage restoration process starts by stopping the source and measuring the true reach of the moisture, including the water that wicks into drywall, subflooring, and wall cavities where it cannot be seen. With moisture meters, infrared cameras, and professional grade extraction and drying equipment, we remove standing water and dry the structure back to its normal moisture level. Our crews are IICRC certified in Water Damage Restoration and Applied Structural Drying, and we document readings throughout the job to support your insurance claim. Drying a structure correctly is what separates a finished job from a future mold problem. We monitor progress daily and confirm the building is dry before we close out, so the damage is truly resolved and made "Like it never even happened.® "
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Town & Country helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Town & Country is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
Nelson and Felton came to my townhome to assist with water damage from a neighbor's busted pipe. They were friendly, thorough, professional and explained every step in details. I highly recommend this company and if you're lucky, you might get these 2 guys to do the work.
My cleanup crew, Felton Price and Mark, after water damage were amazing! Patient, professional, knowledgeable, and thorough. They were very careful with my things, and I feel confident that I am in the best hands with SERVPRO. Jeannie, my inside contact, has been supportive and quick to respond, and I couldn't ask for better service.
Felton and Sam came out to do water damage and cleanup last week and did a great job. They were very courteous and friendly. I would highly recommend them for a job. Nena Hand
Julian from SERVPRO showed up to the job and laid out a game plan for the day and ensured that it was completed. We were able to get our building back to normal operation in a timely manner.
SERVPRO has been very helpful with my water damage issues. They arrived promptly, were courteous and professional and also explained everything throughout the process. Felton Price and Noah have been great with daily follow ups to ensure progress is being made.
Shawn at SERVPRO is a lifesaver in a horrible time of my life after apartment flooded. He arrived on time, took accurate pictures and made claim process easy with state farm. State farm even stated how much they liked his work. thank you.
I had major water leaks inside my home due to faulty flat roof parts of my home, with heavy rain forecast for that night. Called SERVPRO, talked to dispatcher Christine and she immediately helped get someone out that evening, even though it was after 5pm to cover the entire roof area with tarps to help mitigate damage. The next day, SERVPRO rep Joe Harrington came to a walk-through of inside of house and get me set up for water damage mitigation. Joe has been very helpful every step of the way. He and his crew came on Wednesday afternoon to start with the process, and had most of the demolition done on first day, and set up the dehumidifiers and air movers, covered everything and cleaned up. There was small amount of demolition in a couple other rooms to be done the second day, but he explained everything in detail every step of the way. Someone comes and checks each day to make sure everything still working properly. Today is the third day, and due to their great work most of the rooms have already been able to have the machines moved out. I would definitely recommend this company if you have suffered any water or fire damage (and fire damage probably includes water damage after fire dept does their job) to your home, and Joe in particular, to anyone needing water or fire mitigation done, as they did fantastic job considering the amount of damage in several rooms and will allow me to get repairs done sooner than expected.
Trusting someone with my home is hard for me. I have never felt comfortable with someone touching my belongings, although, I needed someone to pack up my entire house due to a pipe leak that caused terrible flooding. I googled and decided to give SERVPRO a try. I was pleasantly surprised at how friendly and polite the crew was. They assured me they would take care of everything and make sure everything is clean before packing it away. I have since received all my things back, and they are all in perfect condition! Thank you thank you thank you!
We had a major shower fail with mold, water and termite damage and had to have a rebuild in one area of the house. Pricey but they take care of business and get the job done right
About Us
When water, fire, smoke, or mold damages your home or business anywhere in west Houston, SERVPRO of Town & Country responds 24 hours a day, seven days a week, every day of the year. From our office on Woodway Drive, we serve Houston, Spring Valley Village, Hilshire Village, Bunker Hill Village, and the surrounding Memorial Villages, Spring Branch, the Galleria and Uptown district, Tanglewood, and Briargrove. For nearly twenty years, our certified local crews have known this market, from the high-rise and mid-rise towers of Uptown to the established homes beneath the mature tree canopy of the Memorial Villages, the flood risk along Buffalo Bayou, and the heavy moisture of the Gulf Coast climate.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and flood recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. SERVPRO of Town & Country specializes in water mitigation for high-rise and mid-rise buildings, a capability few restoration companies in Houston can match. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of Town & Country apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional storm event like Hurricane Harvey or Hurricane Beryl, which brought historic flooding and days of power outages to the Houston area. From a Galleria office tower to a family home in Bunker Hill Village, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business "Like it never even happened.® "
