Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Town & Country
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
- Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Town & Country is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
Corine with SERVPRO has been a godsend during this stressful time. She has gone above and beyond ensuring we knew exactly what was being done during the water mediation process at our home. Corine should give a masterclass on customer service. I cannot sing her praises enough. Thank you Corine!!
"I just wanted to express my heartfelt gratitude to the SERVPRO Town and Country team for their exceptional response and outstanding customer service. They were incredibly professional and friendly, and they truly went above and beyond to take care of my home and belongings. The quality of their work was top-notch, and I'm so impressed with their dedication. I highly recommend them to anyone in need of reliable and friendly service. I'll definitely be using them again in the future!"
Kevin and his crew were efficient and effective. He even came out on Christmas Eve to remove the equipment from my home. I can’t speak highly enough about his professionalism and would definitely recommend this team. Thanks SERVPRO!
SERVPRO never seems to disappoint. Quality of work, and transparency they provide is fantastic. Highly recommend SERVPRO to anyone needing remediation work.
Adrian, Darien, Mark and the Manager Stephen were excellent and very professional. Crews explained everything in detail to me and made me feel comfortable with using their services.
Superb. Very knowledgeable and professional.
Rashad came out he was very helpful and understanding with my process.
In a time of need. You don't have time to waste. SERVPRO responded quickly by sending a crew within hours. Crew chief Julian Martinez, Oscar and the rest of the team was phenomenal.
Starting with arriving when they said they would. After assessing my situation Julian told me his game plan including updating me of any changes. Julian and Oscar were extremely polite, overly helpful and I felt that Julian and his team really cared about my property to not cause further damage to anything as they relocated it.
Daily, SERVPRO techs like Felton would come over to check the machines and measure the dampness in the walls and floors and would update me on what was needed still to be done including informing me of areas not drying as well as it should.
All the SERVPRO team from Christy that took my information initially to the techs that came just to do the checks were courteous, polite and professional.
After the damage I received from this broken toilet supply line (cheap plastic connection on a stainless braided flex hose) disaster. You need something to move you to that feeling of normalcy again. I appreciate what SERVPRO did for me the get me heading in the right direction.
Good job with conscientious workers!
About Us
When water, fire, smoke, or mold damages your home or business anywhere in west Houston, SERVPRO of Town & Country responds 24 hours a day, seven days a week, every day of the year. From our office on Woodway Drive, we serve Houston, Spring Valley Village, Hilshire Village, Bunker Hill Village, and the surrounding Memorial Villages, Spring Branch, the Galleria and Uptown district, Tanglewood, and Briargrove. For nearly twenty years, our certified local crews have known this market, from the high-rise and mid-rise towers of Uptown to the established homes beneath the mature tree canopy of the Memorial Villages, the flood risk along Buffalo Bayou, and the heavy moisture of the Gulf Coast climate.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and flood recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. SERVPRO of Town & Country specializes in water mitigation for high-rise and mid-rise buildings, a capability few restoration companies in Houston can match. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of Town & Country apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional storm event like Hurricane Harvey or Hurricane Beryl, which brought historic flooding and days of power outages to the Houston area. From a Galleria office tower to a family home in Bunker Hill Village, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business "Like it never even happened."
