Mold Removal and Remediation Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Mold Remediation
- Specialized Mold Remediation Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Town & Country
Service Areas
Have a Mold Problem?
The warm, humid climate of the Houston and Town & Country area is ideal for mold, which needs only moisture and a little time to take hold. Along this stretch of the Gulf Coast, that moisture arrives from many directions, including roof leaks, plumbing leaks behind walls, high indoor humidity, and the lingering dampness left after flooding from Buffalo Bayou or a passing storm. In high-rise and mid-rise buildings, a hidden leak can feed mold across multiple units before anyone notices. Once mold begins to grow, it can spread inside walls, beneath flooring, and through the HVAC system. SERVPRO of Town & Country approaches every mold problem methodically. We start by finding the moisture source, because remediation that ignores the underlying water issue will only fail again. From there, we contain the work area to keep spores from spreading, remove affected materials, clean and treat surfaces, and dry the space to a proper moisture level. Containment and controlled airflow are essential to handling mold safely and completely. Our technicians are IICRC certified in Applied Microbial Remediation, so the work meets recognized industry standards, and we document the project for your records. Keep in mind that mold coverage varies widely from policy to policy, and many claims are only paid when the mold results from a separate covered water event, a point we are happy to help you discuss with your insurance carrier.
What Is the Mold Remediation Process?
Emergency Contact
The mold cleanup and restoration process begins when you call us. Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel needed for you and your home.
Inspection and Mold Damage Assessment
Our professionals will carefully inspect your property for visible signs of mold. Using a variety of technologies, we can detect mold and locate any hidden water sources so the mold will not return once the area is cleaned and the mold removal process has been completed.
Mold Containment
We use various containment procedures to prevent the spread and cross-contamination of mold. All fans and heating and cooling systems will be turned off to prevent the spread as our professionals work to mitigate your mold problem.
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Removing Mold and Mold-Infested Materials
We use antifungal and antimicrobial treatments to treat mold colonies. When necessary to remediate heavy mold growth, our mold removal process includes the removal and disposal of mold-infested porous materials such as carpeting, drywall, and insulation.
Cleaning
Our professionals clean the structural elements that were infected by mold such as flooring, framing, fixtures, HVAC and mechanical systems. We will also work to improve the indoor air quality (IAQ) of the space. Other items may also require extra attention after a mold infestation, including curtains, décor and important documents.
Restoration
Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet. It may entail major repairs such as the reconstruction of various areas or rooms in your home.
Services We Provide
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Residential Mold Removal
Mold can come from many sources, including on clothing, pets, through open doors and windows, and because of excessive moisture, often in the aftermath of water damage. When it enters your home and begins to cause mold problems, it’s in your best interest to have professional mold remediation performed to help ensure safety and effectiveness.
Our professionals are equipped to assess the mold and provide remediation services, using advanced equipment and techniques to help ensure its source is located, and the mold is remediated. Given its potential to cause allergens and irritants that may cause health effects, our services will help maintain your peace of mind while our professionals work to clean up the mold as quickly as possible.
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Commercial Mold Remediation
Mold can enter your business in a variety of ways. Once spotted, it’s important you contact a cleanup and restoration company like SERVPRO as soon as possible. Given its ability to spread in 72 hours or less, and the possibility of allergens and irritants that may cause health effects as a result, time is of the essence when mold spreads in your business or commercial property.
We understand the urgency of returning your business to functioning condition, given that every hour of closed business is an hour of lost production and revenue. Take the necessary steps to help protect your customers, employees, and the health of your business by having our team assess and remediate any mold damage that may have grown in your commercial space.
Mold Inspections & Sampling
Our technicians will thoroughly assess and inspect your home or business for visible signs of mold, then use various techniques to detect the presence of mold and possible hidden water sources.
Contents Packout & Storage
After mold damage has been discovered, we move fast to protect what matters. We can transport belongings to our secure storage and restoration facility where cleaning and restoration are provided.
- Every item is inventoried and treated with expert care
- Your things are stored until it’s time to return them to you
What our
customers are saying
We had a major shower fail with mold, water and termite damage and had to have a rebuild in one area of the house. Pricey but they take care of business and get the job done right
The technicians are very courteous and prompt!
We had a lot of mold in our basement. SERVPRO walked us through everything they were going to do and then they did everything they said they were going to do. It is refreshing to do business with someone like that!
I can't thank you enough for your patience with me. I had a ton of questions, but you listened to and answered every single one. Thank you so much!
I appreciate the attention to detail that your technicians possess. It's a hard quality to find. You guys are great!
I am so happy with my experience! The office staff is extremely friendly and the technicians are very knowledgeable and highly skilled. You couldn't ask for a better team than this!
Great!
Corine with SERVPRO has been a godsend during this stressful time. She has gone above and beyond ensuring we knew exactly what was being done during the water mediation process at our home. Corine should give a masterclass on customer service. I cannot sing her praises enough. Thank you Corine!!
"I just wanted to express my heartfelt gratitude to the SERVPRO Town and Country team for their exceptional response and outstanding customer service. They were incredibly professional and friendly, and they truly went above and beyond to take care of my home and belongings. The quality of their work was top-notch, and I'm so impressed with their dedication. I highly recommend them to anyone in need of reliable and friendly service. I'll definitely be using them again in the future!"
About Us
When water, fire, smoke, or mold damages your home or business anywhere in west Houston, SERVPRO of Town & Country responds 24 hours a day, seven days a week, every day of the year. From our office on Woodway Drive, we serve Houston, Spring Valley Village, Hilshire Village, Bunker Hill Village, and the surrounding Memorial Villages, Spring Branch, the Galleria and Uptown district, Tanglewood, and Briargrove. For nearly twenty years, our certified local crews have known this market, from the high-rise and mid-rise towers of Uptown to the established homes beneath the mature tree canopy of the Memorial Villages, the flood risk along Buffalo Bayou, and the heavy moisture of the Gulf Coast climate.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and flood recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. SERVPRO of Town & Country specializes in water mitigation for high-rise and mid-rise buildings, a capability few restoration companies in Houston can match. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of Town & Country apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional storm event like Hurricane Harvey or Hurricane Beryl, which brought historic flooding and days of power outages to the Houston area. From a Galleria office tower to a family home in Bunker Hill Village, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business "Like it never even happened.® "
