SERVPRO of Town & Country

Rashad came out he was very helpful and understanding with my process.

I truly appreciate the service and professionalism.

Its not often where you find a company that’s timely, friendly and skilled! SERVPRO is my one stop shop, I love this company and will continue to use them for years to come!

A fellow colleague of mine told me how excellent his cleaning experience was with SERVPRO so I gave them a try and I can honestly say my business has truly never looked better. My facility is spotless, you can even smell the difference. So much stored dirt and debris was stored up that I had no idea about.

In a time of need. You don't have time to waste. SERVPRO responded quickly by sending a crew within hours. Crew chief Julian Martinez, Oscar and the rest of the team was phenomenal.
Starting with arriving when they said they would. After assessing my situation Julian told me his game plan including updating me of any changes. Julian and Oscar were extremely polite, overly helpful and I felt that Julian and his team really cared about my property to not cause further damage to anything as they relocated it.
Daily, SERVPRO techs like Felton would come over to check the machines and measure the dampness in the walls and floors and would update me on what was needed still to be done including informing me of areas not drying as well as it should.
All the SERVPRO team from Christy that took my information initially to the techs that came just to do the checks were courteous, polite and professional.
After the damage I received from this broken toilet supply line (cheap plastic connection on a stainless braided flex hose) disaster. You need something to move you to that feeling of normalcy again. I appreciate what SERVPRO did for me the get me heading in the right direction.

Thank you SERVPRO for having an excellent crew. First Sam is great he calmed me down and promised me that he was sending a great crew which he did. Josh and Carlos arrived both were professional and great. Next a demo team was sent out I have special needs and I need to know the people who are coming to help and Augustine was one of them and he was great. Thank you so much SERVPRO for helping me out and sending excellent service!!!!

Adrian, Darien, Mark and the Manager Stephen were excellent and very professional. Crews explained everything in detail to me and made me feel comfortable with using their services.

Before touching anything, they discussed everything thoroughly with me and my adjuster. Everyone was nice and polite, I felt comfortable allowing them in my home! To top it off, they did a phenomenal job! I will be using them again!

Unfortunately, my oven caught on fire while cooking. Over half of my kitchen was burnt or damaged in some way. I called SERVPRO as soon as the fire was completely put out and they sent technicians over immediately to look at the damage. Not only did they keep me informed, but they worked out all technicalities with my adjuster and insurance company which made my life much easier! I am thankful!

Rashad came out he was very helpful and understanding with my process.

I truly appreciate the service and professionalism.