Water Damage Cleanup & Repair
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Loudon & Roane Counties
Service Areas
Need Water Removal or Flood Cleanup?
Water damage never waits for a convenient time, and SERVPRO of Loudon & Roane Counties structures its communication and response procedures to anticipate the needs of our customers, not traditional business hours. Our employees are onboard a fully-stocked green service vehicle, or fleet for a more extensive loss, within an hour of your first call, day or night.
If one of the treasures in your home or business is an expanse of beautiful hardwood flooring, we developed a proprietary in-house process to save that valued fixture from warping, buckling, cupping, and crowning. Our training and experience translate into innovative procedures that halt water damage in its tracks and offers a high probability of complete restoration.
Making a water loss “Like it never even happened.” is the cornerstone of the SERVPRO promise to customers, residential and commercial. Our teams of technician hold all appropriate certifications from the IICRC to ensure fast and efficient response to water emergencies.
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
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Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
SERVPRO of Loudon & Roane Counties is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
I was very thankful for the fast service that we received when I reported a leaking toilet seal. It had gotten into our hardwood floors, but with the quick response and the cutting edge equipment that SERVPRO has, the floors were completed dried out and able to be saved! Thank you, SERVPRO!
Thank you all so much for taking care of us when our pipe under the sink busted. The speed in which you all got here was amazing. You took care of everything from the plumber to the subcontractor to get my floor put back down. You all rock!
I want to thank everyone at SERVPRO for working so diligently to take care of our water damage at our office building. They stayed into late at night to make sure that all of the standing water was extracted and that everything was completed. They were very thorough during the whole process and I will recommend them to friends, family and co-workers.
My roof needed serious repair after the hard winter, and your SERVPRO team got right to work to keep my home from getting further damages.
A hole in our roof flooded our home, but your amazing team was there fast to seal off the hole and dry up the damage.
They reassured me of personnel bonding and background checks. All services provided were good.
Alex and Tim have both been very responsive and helpful. The entire team I worked with were friendly and good communicators. I have appreciated the concern given to the overall impact and cost of the job.
SERVPRO answered my call at 7 a.m. and had a crew at my house by 9. They were polite, professional and responsive to all my concerns. They checked back every day until the area was dry. They worked around my schedule and were prompt in keeping appointments. I would recommend them to my friends.
I am glad we had just heard about your company the month before our dishwasher leaked everywhere. I knew just who to call for help.
I was very thankful for the fast service that we received when I reported a leaking toilet seal. It had gotten into our hardwood floors, but with the quick response and the cutting edge equipment that SERVPRO has, the floors were completed dried out and able to be saved! Thank you, SERVPRO!
Thank you all so much for taking care of us when our pipe under the sink busted. The speed in which you all got here was amazing. You took care of everything from the plumber to the subcontractor to get my floor put back down. You all rock!
I want to thank everyone at SERVPRO for working so diligently to take care of our water damage at our office building. They stayed into late at night to make sure that all of the standing water was extracted and that everything was completed. They were very thorough during the whole process and I will recommend them to friends, family and co-workers.
My roof needed serious repair after the hard winter, and your SERVPRO team got right to work to keep my home from getting further damages.
A hole in our roof flooded our home, but your amazing team was there fast to seal off the hole and dry up the damage.
They reassured me of personnel bonding and background checks. All services provided were good.
Alex and Tim have both been very responsive and helpful. The entire team I worked with were friendly and good communicators. I have appreciated the concern given to the overall impact and cost of the job.
SERVPRO answered my call at 7 a.m. and had a crew at my house by 9. They were polite, professional and responsive to all my concerns. They checked back every day until the area was dry. They worked around my schedule and were prompt in keeping appointments. I would recommend them to my friends.
I am glad we had just heard about your company the month before our dishwasher leaked everywhere. I knew just who to call for help.
About Us
Making a positive difference for those who require the specialized assistance we can offer is the mission of SERVPRO of Loudon & Roane Counties. Owners John A. & Kristina L. Greenway built our restoration company mindfully, choosing managers, office staff, and technicians who put people and their needs first. The care we have for our employees is mirrored in the care they take with our customers’ jobs.
The hands-on approach our owners take enhances the feeling confidence our customers have when we respond to their fire, water, mold, storm, or another disaster. John is regarded as a leader of SERVPRO’s large loss commercial division. Our crew is the only large loss response team (LLRT) in this area, giving us both the opportunity and the responsibility to help the commercial enterprises that provide jobs, services, and goods to the communities we serve when disaster strikes.
Kristina is a crime scene and biohazard cleanup and restoration industry expert. Her position as Vice President of the American BioRecovery Association (ABRA) and completion of her Certified BioRecovery Masters (CBRM) place SERVPRO of Loudon & Roane Counties ahead of the curve when it comes to sensitive post-trauma, crime, and other hazardous waste cleanups.
The entire SERVPRO team takes our lead from the empathy shown by the Greenways to those who work for them and customers we serve. Every job we take on is handled not only professionally and but also compassionately and with sensitivity for what disaster victims endure.
Residential and business customers often find themselves shaken and overwhelmed by the path ahead regardless of the cause of a disaster. The interdepartmental team at SERVPRO of Loudon & Roane Counties ensures that from the person who answers your first phone call, through estimators, crew chiefs, technicians, insurance liaisons, and other associates, treats you with respect and as part of the effort to return your property to “Like it never even happened.”
Meet our Team
