Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Loudon & Roane Counties
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Loudon & Roane Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
I was very thankful for the fast service that we received when I reported a leaking toilet seal. It had gotten into our hardwood floors, but with the quick response and the cutting edge equipment that SERVPRO has, the floors were completed dried out and able to be saved! Thank you, SERVPRO!
Thank you all so much for taking care of us when our pipe under the sink busted. The speed in which you all got here was amazing. You took care of everything from the plumber to the subcontractor to get my floor put back down. You all rock!
I want to thank everyone at SERVPRO for working so diligently to take care of our water damage at our office building. They stayed into late at night to make sure that all of the standing water was extracted and that everything was completed. They were very thorough during the whole process and I will recommend them to friends, family and co-workers.
My roof needed serious repair after the hard winter, and your SERVPRO team got right to work to keep my home from getting further damages.
A hole in our roof flooded our home, but your amazing team was there fast to seal off the hole and dry up the damage.
They reassured me of personnel bonding and background checks. All services provided were good.
Alex and Tim have both been very responsive and helpful. The entire team I worked with were friendly and good communicators. I have appreciated the concern given to the overall impact and cost of the job.
SERVPRO answered my call at 7 a.m. and had a crew at my house by 9. They were polite, professional and responsive to all my concerns. They checked back every day until the area was dry. They worked around my schedule and were prompt in keeping appointments. I would recommend them to my friends.
I am glad we had just heard about your company the month before our dishwasher leaked everywhere. I knew just who to call for help.
I was very thankful for the fast service that we received when I reported a leaking toilet seal. It had gotten into our hardwood floors, but with the quick response and the cutting edge equipment that SERVPRO has, the floors were completed dried out and able to be saved! Thank you, SERVPRO!
Thank you all so much for taking care of us when our pipe under the sink busted. The speed in which you all got here was amazing. You took care of everything from the plumber to the subcontractor to get my floor put back down. You all rock!
I want to thank everyone at SERVPRO for working so diligently to take care of our water damage at our office building. They stayed into late at night to make sure that all of the standing water was extracted and that everything was completed. They were very thorough during the whole process and I will recommend them to friends, family and co-workers.
My roof needed serious repair after the hard winter, and your SERVPRO team got right to work to keep my home from getting further damages.
A hole in our roof flooded our home, but your amazing team was there fast to seal off the hole and dry up the damage.
They reassured me of personnel bonding and background checks. All services provided were good.
Alex and Tim have both been very responsive and helpful. The entire team I worked with were friendly and good communicators. I have appreciated the concern given to the overall impact and cost of the job.
SERVPRO answered my call at 7 a.m. and had a crew at my house by 9. They were polite, professional and responsive to all my concerns. They checked back every day until the area was dry. They worked around my schedule and were prompt in keeping appointments. I would recommend them to my friends.
I am glad we had just heard about your company the month before our dishwasher leaked everywhere. I knew just who to call for help.
About Us
Compassionate Restoration Backed by Expertise
At SERVPRO, making a positive difference is more than a slogan—it’s how we operate every single day here in Oak Ridge and throughout Loudon and Roane Counties. When disaster hits your home or business, you deserve more than just cleanup. You need people who genuinely care and know what they’re doing. That’s exactly what you’ll get with our team.
Leaders Who Set the Standard
Owners John and Kristina Greenway built SERVPRO with one goal in mind: helping people in their toughest moments with compassion and unmatched expertise. John, a recognized leader in SERVPRO’s large loss division, leads the only Large Loss Response Team (LLRT) in the area—meaning when major commercial disasters strike, we’re the ones local businesses trust to get back on their feet.
Kristina, a national expert in crime scene and biohazard restoration, serves as Vice President of the American BioRecovery Association and holds the prestigious Certified BioRecovery Master's (CBRM) credential. When sensitive, trauma-related cleanup is needed, her guidance ensures it’s handled professionally, discreetly, and with the utmost care.
A Team That Feels Like Family
From the first call to final walk-through, every SERVPRO team member—managers, estimators, technicians, and insurance coordinators—treats your property like it’s their own. We understand that Oak Ridge residents can feel overwhelmed after experiencing fire, water, mold, or storm damage. Our entire crew steps in with empathy, respect, and a whole lot of experience.
When disaster strikes in Oak Ridge, SERVPRO is the name neighbors trust to clean, restore, and truly care. See how we make things feel “Like it never even happened.”
