Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Loudon & Roane Counties

Our Google Reviews
(865) 986-3015
5.0
(246 reviews)

Service Areas

Oak Ridge, TN | Lenoir City, TN | Harriman, TN | Kingston, TN | Loudon, TN | Rockwood, TN | Tellico Village, TN | Oliver Springs, TN | Ten Mile, TN | Greenback, TN | Philadelphia, TN | Dixie Lee Junction, TN | Rarity Bay, TN

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Cleanup Calls for More Than a Mop

A toilet backs up in a hallway bath. A floor drain burps up water after heavy rain. Suddenly, the cleanup feels a lot bigger than a bucket and rubber gloves. Sewage issues are one of those property problems where “I’ll just wipe it up” can quickly turn into “well, that was a bad idea.”

SERVPRO provides sewage cleanup for homes and businesses in Oak Ridge when contaminated water affects flooring, walls, contents, or nearby rooms.

Why the Cleanup Process Matters

Sewage water can carry debris, odors, and contamination into materials that soak it up fast. Carpet, pad, drywall, trim, and cabinet bases may need careful evaluation instead of surface cleaning alone. SERVPRO can remove affected materials when needed, clean salvageable surfaces, and use drying equipment to help address remaining moisture.

Around Oak Ridge, heavy rain near areas like East Fork Poplar Creek can add pressure to drainage systems, older plumbing, and low-lying areas. That does not mean every backup has the same cause, but it does mean the source matters.

A professional cleanup may include:

• Identifying affected areas
• Removing standing water and damaged materials
• Cleaning and disinfecting impacted surfaces
• Drying the structure
• Checking for hidden moisture

A Steady Way Forward

Sewage cleanup in Oak Ridge is not a pleasant job, but it can be handled with a clear plan. Contact SERVPRO to schedule service and learn how we can help restore comfort and confidence in your property.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

They reassured me of personnel bonding and background checks. All services provided were good. 

Wanda S.
Rockwood

Alex and Tim have both been very responsive and helpful. The entire team I worked with were friendly and good communicators. I have appreciated the concern given to the overall impact and cost of the job. 

Jon-David D.
Knoxville

SERVPRO answered my call at 7 a.m. and had a crew at my house by 9. They were polite, professional and responsive to all my concerns. They checked back every day until the area was dry. They worked around my schedule and were prompt in keeping appointments.  I would recommend them to my friends.

Rosemary
Loudon

I am glad we had just heard about your company the month before our dishwasher leaked everywhere. I knew just who to call for help.

Ben V.
Lenoir City

My roof needed serious repair after the hard winter, and your SERVPRO team got right to work to keep my home from getting further damages.

Nikki U.
Lenoir

A hole in our roof flooded our home, but your amazing team was there fast to seal off the hole and dry up the damage.

Alita L.
Lenoir

I cannot thank you enough for removing the mold from our basement. We are already considering renovations now thanks to you.

Helen S.
Lenoir

I didn’t know how bad the mold had gotten until your team began work to remove it. Thank you for keeping my family safe.

Courtney E.
Lenoir

What would we have done without you? Your team did such an excellent job cleaning up the mold in our home.

Tracy T.
Lenoir City

About Us

A Local Team for Property Damage Cleanup

Oak Ridge has a little bit of everything: established neighborhoods, busy commercial areas, older buildings, wooded lots, and weather that can keep property owners on their toes. Heavy rain, humidity, plumbing leaks, smoke, and storm damage all have a way of interrupting normal life. That is where SERVPRO brings practical restoration support to the table.

SERVPRO helps homeowners, business owners, and property managers in Oak Ridge recover from water damage, fire damage, mold concerns, storm damage, sewage backups, and specialty cleaning needs.

Restoration With a Clear Process

Property damage can feel messy fast. One room turns into three. A small leak hides under flooring. Smoke odor settles into places you did not expect. SERVPRO focuses on finding the source of the problem, explaining the next steps, and using the right cleanup, drying, and restoration methods for the situation.

Near Melton Hill Lake and the surrounding ridges, local properties can deal with moisture, wind, runoff, and changing temperatures throughout the year. SERVPRO understands how those conditions can affect basements, crawl spaces, roofing, flooring, contents, and commercial spaces.

Our services include water removal, structural drying, fire cleanup, mold remediation, storm restoration, construction, contents cleaning, and general cleaning.

Ready When You Need a Plan

For restoration services in Oak Ridge, SERVPRO offers steady communication and practical help from cleanup through repairs. Contact SERVPRO to schedule service and learn how we can help restore comfort and confidence in your property.

John A. & Kristina L. Greenway
John A. & Kristina L. Greenway
Owners of SERVPRO of Loudon & Roane Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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