Meet Our Team
Here to Help® 24/7
SERVPRO of Loudon & Roane Counties
John A. Greenway
President John Greenway was raised in Northwest Knoxville after his parents relocated to find work at Oak Ridge National Laboratory. He attended Central High School. John is quite the athlete and earned a Baseball scholarship to Roane State Community College in Harriman, TN. As co-captain, he was instrumental in leading his team to victory in the state championship. He then gained a Baseball scholarship to Austin Peay State University in Clarksville, TN where he also achieved Academic All American honors. He had the great fortune of meeting his future wife Kristina who was on volleyball scholarship from Ft. Lauderdale, FL. John transferred to the University of Tennessee to Complete his B.S. in Education. John is the proud father of two sons. He was employed for 18 years with Wyeth Pharmaceuticals as a sales rep and advanced to become a District Manager. John has earned WRT water restoration technician, ASD applied structural drying and CDS certifications. With John’s training and experience, he holds an essential position in the SERVPRO Commercial Large Loss Division.
Kristina L. Greenway
Vice President Kristina Greenway is a Ft. Lauderdale, FL native and attended Broward Junior College and then Austin Peay State University on a volleyball scholarship. Kristina met her husband and eventual business partner, John, who was on a baseball scholarship. After matriculating from college, Kristina relocated to Knoxville, married, and then raised her two sons in the West Hills area. She spent many years doing volunteering and entrepreneurial endeavors, such as opening a new greeting card line called Old Grouch™. She, not yet finished with her education also attended Lincoln Memorial University where she earned dual master’s degrees. Kristina is passionate about learning and helping others. She is a visionary, and this gift has been especially valuable to her work at SERVPRO of Loudon & Roane Counties. Kristina has been committed to helping others in the field of crime scene and biohazard cleanup. She has achieved one of the highest certifications in bloodborne pathogen and biohazard cleanup through American BioRecovery Association (ABRA) by completing her Certified BioRecovery Masters (CBRM). She holds the office of Vice President of ABRA and is proactive in educating other companies of this nonprofit Educational Association. Emphasis is placed upon interfacing with empathy in the aftermath of crimes and accidents, not just the technical aspects. Kristina also holds active Certifications from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) in water restoration (WRT), fire & smoke remediation (FSRT), and advanced microbial remediation (AMART). Kristina has always been passionate about helping people; in fact, her life's mission can be best defined with one statement: “Helping others in their time of need is one of life’s greatest privileges”™.
Sean Greenway
Sales and Marketing Director
Bruce Foughty
Service Consultant
Lisa Breuer
Finance Manager
Renee Holiday
Estimator/JFC
Casin Chandler
Production Manager
Bryan Green
Production Manager
Nick Lee
Senior Production Manager
Alex Oakes
Support Services Manager / Senior Estimator
Charles Oliver
Production Technician
Zedebekiah Moore
Production Technician
Alan Lewis
Operations Manager
Lance Hardwick
Crew Chief
Shanna Wilhite
Marketing Coordinator
Steven Kuhn
Human Resource Manager
What our
customers are saying
I cannot imagine facing the damage from the fire alone. Thank you SERVPRO for such a timely response in our hour of need.
You cannot know how important restoration is until disaster strikes your home. We are thankful we called you first.
Our office building was very flooded, but your team has it looking great and even dried and restored our hard copy files. So grateful.
They reassured me of personnel bonding and background checks. All services provided were good.
Alex and Tim have both been very responsive and helpful. The entire team I worked with were friendly and good communicators. I have appreciated the concern given to the overall impact and cost of the job.
My apartment was damaged from a neighboring unit, but thanks to your fast response, nothing got ruined and I’m back at my place already.
Excellent Service
This team knows what they are doing. If I ever need restoration work again, this is the crew I will choose.
I cannot even tell what part of my kitchen the fire damaged now. Excellent work everyone!
I cannot imagine facing the damage from the fire alone. Thank you SERVPRO for such a timely response in our hour of need.
You cannot know how important restoration is until disaster strikes your home. We are thankful we called you first.
Our office building was very flooded, but your team has it looking great and even dried and restored our hard copy files. So grateful.
They reassured me of personnel bonding and background checks. All services provided were good.
Alex and Tim have both been very responsive and helpful. The entire team I worked with were friendly and good communicators. I have appreciated the concern given to the overall impact and cost of the job.
My apartment was damaged from a neighboring unit, but thanks to your fast response, nothing got ruined and I’m back at my place already.
Excellent Service
This team knows what they are doing. If I ever need restoration work again, this is the crew I will choose.
I cannot even tell what part of my kitchen the fire damaged now. Excellent work everyone!
About Us
Compassionate Restoration Backed by Expertise
At SERVPRO, making a positive difference is more than a slogan—it’s how we operate every single day here in Oak Ridge and throughout Loudon and Roane Counties. When disaster hits your home or business, you deserve more than just cleanup. You need people who genuinely care and know what they’re doing. That’s exactly what you’ll get with our team.
Leaders Who Set the Standard
Owners John and Kristina Greenway built SERVPRO with one goal in mind: helping people in their toughest moments with compassion and unmatched expertise. John, a recognized leader in SERVPRO’s large loss division, leads the only Large Loss Response Team (LLRT) in the area—meaning when major commercial disasters strike, we’re the ones local businesses trust to get back on their feet.
Kristina, a national expert in crime scene and biohazard restoration, serves as Vice President of the American BioRecovery Association and holds the prestigious Certified BioRecovery Master's (CBRM) credential. When sensitive, trauma-related cleanup is needed, her guidance ensures it’s handled professionally, discreetly, and with the utmost care.
A Team That Feels Like Family
From the first call to final walk-through, every SERVPRO team member—managers, estimators, technicians, and insurance coordinators—treats your property like it’s their own. We understand that Oak Ridge residents can feel overwhelmed after experiencing fire, water, mold, or storm damage. Our entire crew steps in with empathy, respect, and a whole lot of experience.
When disaster strikes in Oak Ridge, SERVPRO is the name neighbors trust to clean, restore, and truly care. See how we make things feel “Like it never even happened.”
