SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Loudon & Roane Counties

Our Google Reviews
(865) 986-3015
5.0
(218 reviews)

Service Areas

Oak Ridge, TN | Lenoir City, TN | Harriman, TN | Kingston, TN | Loudon, TN | Rockwood, TN | Tellico Village, TN | Oliver Springs, TN | Ten Mile, TN | Greenback, TN | Philadelphia, TN | Dixie Lee Junction, TN | Rarity Bay, TN

Why Choose SERVPRO for Biohazard Cleaning Services?

Biohazard Cleaning in Oak Ridge, TN

Local Experts for Life’s Toughest Cleanups

When the unexpected happens—a sewage backup, crime scene, or chemical spill—you need more than paper towels and courage. In Oak Ridge, SERVPRO is the go-to team for fast, respectful, and expert biohazard cleanup.

We’ve worked in everything from historic homes off the Turnpike to modern spaces around Melton Lake. And we know this area—its buildings, its people, and how important it is to get things back to normal quickly.

What Is Biohazard Cleaning?

Also called remediation, biohazard cleaning removes dangerous contaminants from homes and businesses. We handle it all with care and precision:

  • Isolate the area using containment barriers
  • Use HEPA filtration to capture airborne particles
  • Disinfect with EPA-registered products
  • Safely dispose of contaminated materials

Picture detailing your garage after a storm—you don’t just sweep. You scrub every corner, dry it out, and make it safe again. That’s what we do, only with certified protocols and serious gear.

Services We Offer:

  • Trauma and crime scene cleanup
  • Sewage and wastewater removal
  • Chemical cleanup
  • Hoarding situations
  • Odor elimination and deep cleaning

We live and work in East Tennessee, too, so when something goes wrong, you’re not calling strangers—you’re calling neighbors who care.

Let SERVPRO help bring calm, cleanliness, and comfort back into your space—one careful cleanup at a time.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

I want to commend the entire staff of SERVPRO of Loudon and Roane for the job that they did for my family. During this trying and difficult time in our lives, it was nice to see that there are still business people out there that genuinely care for people. The staff, from the general manger, office assistant to the technicians, were so sweet and caring towards our entire family. Thank you for being there during our time of need.

CP
Greenback

My apartment was damaged from a neighboring unit, but thanks to your fast response, nothing got ruined and I’m back at my place already.

Steve S.
Lenoir

Excellent Service

Patsy R.
Lenoir City

This team knows what they are doing. If I ever need restoration work again, this is the crew I will choose.

Amy R.
Lenoir

I cannot even tell what part of my kitchen the fire damaged now. Excellent work everyone!

Simone R.
Lenoir

I cannot imagine facing the damage from the fire alone. Thank you SERVPRO for such a timely response in our hour of need.

Omar G.
Lenoir

You cannot know how important restoration is until disaster strikes your home. We are thankful we called you first.

Rita E.
Lenoir

Our office building was very flooded, but your team has it looking great and even dried and restored our hard copy files. So grateful.

Jessica M.
Lenoir

They reassured me of personnel bonding and background checks. All services provided were good. 

Wanda S.
Rockwood

About Us

Compassionate Restoration Backed by Expertise

At SERVPRO, making a positive difference is more than a slogan—it’s how we operate every single day here in Oak Ridge and throughout Loudon and Roane Counties. When disaster hits your home or business, you deserve more than just cleanup. You need people who genuinely care and know what they’re doing. That’s exactly what you’ll get with our team.

Leaders Who Set the Standard
Owners John and Kristina Greenway built SERVPRO with one goal in mind: helping people in their toughest moments with compassion and unmatched expertise. John, a recognized leader in SERVPRO’s large loss division, leads the only Large Loss Response Team (LLRT) in the area—meaning when major commercial disasters strike, we’re the ones local businesses trust to get back on their feet.

Kristina, a national expert in crime scene and biohazard restoration, serves as Vice President of the American BioRecovery Association and holds the prestigious Certified BioRecovery Master's (CBRM) credential. When sensitive, trauma-related cleanup is needed, her guidance ensures it’s handled professionally, discreetly, and with the utmost care.

A Team That Feels Like Family
From the first call to final walk-through, every SERVPRO team member—managers, estimators, technicians, and insurance coordinators—treats your property like it’s their own. We understand that Oak Ridge residents can feel overwhelmed after experiencing fire, water, mold, or storm damage. Our entire crew steps in with empathy, respect, and a whole lot of experience.

When disaster strikes in Oak Ridge, SERVPRO is the name neighbors trust to clean, restore, and truly care. See how we make things feel “Like it never even happened.”

John A. & Kristina L. Greenway
John A. & Kristina L. Greenway
Owners of SERVPRO of Loudon & Roane Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.