About Us
SERVPRO of Wayne and South Lackawanna Counties is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO of Wayne and South Lackawanna Counties is your trusted partner, ready to provide expert restoration solutions in your biggest time of need across Northeastern Pennsylvania. We understand that when fire, water, or mold damage strikes, your life can be turned upside down. Our dedicated local team is here to bring peace of mind and compassionate service, specializing in 24/7 emergency restoration for both residential and commercial properties. We are the team you can trust to restore your property and make it "Like it never even happened."
Our Story and Expertise
What began in 2005 when Charles and Donna purchased their first SERVPRO franchise has since grown into a family-run network of six franchises spanning Allentown, Scranton, and the Pocono region. Under the leadership of Charles, Donna, and Daniel Doyle, the team is deeply rooted in and committed to serving our local community with the same high standards that started it all.
Comprehensive Restoration Services
SERVPRO of Wayne and South Lackawanna Counties is a full-service operation specializing in the cleanup, restoration, remediation, and reconstruction of residential and commercial property. Our mission is to deliver the highest standards in property damage cleanup and recovery.
Why Choose SERVPRO Team Doyle?
Our employees are a close-knit group of highly trained professionals. When you choose us, you benefit from:
Locally Owned, Nationally Backed: We combine the personalized care of a local family-run business with the vast resources and training network of the nationwide SERVPRO system.
Industry-Certified Experts: Our production managers and crew members are highly trained and maintain IICRC-certified status (Institute of Inspection Cleaning and Restoration Certification). They receive ongoing education both online and in the field to ensure they are equipped to handle any restoration challenge.
Advanced Technology: We utilize the latest drying, cleaning, and deodorizing equipment.
Insurance Coordination: We work directly with all major insurance providers to simplify your claims process.
We are ready 24/7, ready to serve our community when disaster strikes. We are proud to be part of the Team Doyle network, which includes these dedicated franchises:
SERVPRO of Allentown Central and Western Lehigh County
SERVPRO of Carbon County, Pocono Pines
SERVPRO of Carbondale/Clarks Summit/Old Forge
SERVPRO of Wayne and South Lackawanna Counties
SERVPRO of Scranton
When every minute matters, choose the restoration company that’s Faster to any size disaster™?
Find out more about our office team, production managers, and crew members here.
Service Area
Certifications
- ASD - Applied Structural Drying Technician
- HST - Health and safety Technician
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- WRT - Water Damage Restoration Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- UFT - Upholstery & Fabric Cleaning Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- SCT - Subrogation Claims Training
- FCT - Floor Care (Hard Surfaces) Technician
- IICRC Certified Firm
- CCT - Carpet Cleaning Technician
- OCT - Odor Control Technician
- CMT - Commercial Carpet Maintenance Technician
- AMRT - Applied Microbial Remediation Technician
Licenses
What our
customers are saying
EDWIN,KYLE, AND KODY Were fantastic they hustle to get the job cleaned up, Edwin was very knowledgeable, communicated with us during the entire process, Kyle and kody worked diligently and made sure everything was cleaned up nicely, removed all the damage, very well mannered and made the stressful process easier to deal with I highly recommend Servpro and this crew, the response time was amazing!
Kyle, Kody, and Edwin were wonderful! They were very timely, professional and conducted a very thorough clean. They were respectful of the environment and very friendly
The crew were polite, thorough and respectful to us and our property. The manager, Edwin Melendez was on time and called when he said he would. He made some suggestions and was persistent in trying to contact our insurance agent. He and the crew were very professional and we feel a big asset to the company. Thank you to all
Our lake house suffered fire and smoke damage and Edwin, Kyle & Kody from SERVPRO were fantastic. They kept us updated each step of the cleanup process. I would highly recommend.
After experiencing a flood from an upstairs bathroom, I had the pleasure of working with the Servpro team for both the initial mitigation and the demolition/mitigation process. I cannot say enough good things about Edwin, the lead technician, and his assistants, Kyle and Kody. From day one, they were professional, respectful, knowledgeable, and incredibly hardworking. Edwin’s communication was outstanding. He always kept me informed of arrival times, explained each step of the process, and made sure I knew what to expect next. Whenever I had questions, he was thorough, patient, and professional in his responses. What stood out most was the genuine care and compassion they showed throughout a very stressful situation. While I experienced challenges communicating with my Liberty Mutual adjuster and often felt unheard or dismissed, Edwin and his team made me feel listened to, respected, and understood. They treated both my home and my family with care and empathy during a difficult time. The quality of their work, attention to detail, and commitment to customer service were exceptional. I highly recommend Edwin, Kyle, Kody, and the entire Servpro team to anyone needing restoration or mitigation services. They turned a stressful experience into one that was manageable, and for that I am truly grateful.
Edwin cared for my whole house, asking with his team, Kyle and Kody, removing the damage and cleaning what remained. His manager, Sean, also advocated for me with the insurance adjuster.
Edwin and Kody were great: handled our job quickly and professionally. Would recommend
Edwin and Kyle were here to do remediation work and did a fine job. Highly recommend.
Edwin and his crew was very professional and polite, he was informative the entire process. I am beyond happy and satisfied with the work servpro provided. Thank you. I will definitely recommend servpro 😁