Here to Help® 24/7
Cleaning. Restoration. Construction.
Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Southwest and Northwest Grand Rapids
Service Area
Restoration and Cleaning Services
The highly-trained technicians of the SERVPRO of South and Northwest Grand Rapids team are dedicated to responding quickly to disasters of any size, including those that involve fire damage or water damage. Our team consists of professionals who are from the Grand Rapids area and know our community inside and out. It is for this reason that we are trusted leaders in the disaster restoration industry, and mold remediation is one of our specialties. We provide 24-hour emergency service, and our teams intensive, ongoing training ensures that we have the expertise to handle all your restoration and cleaning projects. No matter where your home or business lies in the Grand Rapids area, SERVPRO of South and Northwest Grand Rapids is here to help.
Services We Provide
What our
customers are saying
SERVPRO employees were prompt, professional, and efficient! The supervisor, Nate, was excellent at following up and taking care of all concerns and conditions! Team members Joyce, Don, Charlie, and Adrianna worked diligently and consistently to address immediate issues! I would highly recommend this team.
We had the unfortunate need for SERVPRO when a pipe leaked in our basement... causing water to soak the walls and our newly installed carpeting. It was a holiday weekend and there was mold, pretty much my worst nightmare! Randy responded very quickly, was kind, and professional. He explained his process thoroughly and made recommendations. He got our basement dried up, saved the carpeting, and gave us peace of mind. I would recommend SERVPRO to anyone in need of restoration services!
Highly recommend SERVPRO of Southwest and North West Grand Rapids! Randy, Don, and Charlie were top notch - everything from quick response to thorough restoration from water leak. Randy even brought me coffee when he arrived promptly to assess the project. Although I hope I never need their services again, I would contact them immediately in a heart beat! Thank you, SERVPRO!
Randy was very quick to get back to me when I initially called and he was great about answering all of my questions. He was easy to schedule with; flexible with timing and very respectful of our time. There was no window that they would arrive in, when he said 12:30 he was there at 12:30. The team that came to demo and dry out the damaged area were very professional and friendly.
I could not recommend them more. They did a fantastic job
SERVPRO of Southwest and North West Grand Rapids helped us correct a water issue in our home this past week! I am grateful for the communication before during and after the work was complete. I would gladly recommend them to anyone I who in need of help!
We had a flood in our basement & it was 5p on a Friday! SERVPRO was there in less than 2 hours to removed the wet carpet & pad and get fans on to save our drywall! They were respectful, and did an amazing job. We had all the fans, dehumidifier & ionizer until Tuesday & they came to check the progress everyday except Sunday! Highly recommend this company!
Very professional, well qualified, and dedicated employees. 10/10 would recommend
Great company to work for!! Our team is committed to helping people in the time of need. This SERVPRO team is professional, and extremely knowledgeable. If you’re looking for a job or if disaster strikes SERVPRO of Southwest and Northwest Grand Rapids is the place to call!
I cannot say enough about SERVPRO. Randy and his entire team were great. Professional, courteous, always on time, and respectful to my property. They took a very stressful situation and minimized the anxiety we all feel when there damage to our home. Thank you, thank you, thank you.
SERVPRO employees were prompt, professional, and efficient! The supervisor, Nate, was excellent at following up and taking care of all concerns and conditions! Team members Joyce, Don, Charlie, and Adrianna worked diligently and consistently to address immediate issues! I would highly recommend this team.
We had the unfortunate need for SERVPRO when a pipe leaked in our basement... causing water to soak the walls and our newly installed carpeting. It was a holiday weekend and there was mold, pretty much my worst nightmare! Randy responded very quickly, was kind, and professional. He explained his process thoroughly and made recommendations. He got our basement dried up, saved the carpeting, and gave us peace of mind. I would recommend SERVPRO to anyone in need of restoration services!
Highly recommend SERVPRO of Southwest and North West Grand Rapids! Randy, Don, and Charlie were top notch - everything from quick response to thorough restoration from water leak. Randy even brought me coffee when he arrived promptly to assess the project. Although I hope I never need their services again, I would contact them immediately in a heart beat! Thank you, SERVPRO!
Randy was very quick to get back to me when I initially called and he was great about answering all of my questions. He was easy to schedule with; flexible with timing and very respectful of our time. There was no window that they would arrive in, when he said 12:30 he was there at 12:30. The team that came to demo and dry out the damaged area were very professional and friendly.
I could not recommend them more. They did a fantastic job
SERVPRO of Southwest and North West Grand Rapids helped us correct a water issue in our home this past week! I am grateful for the communication before during and after the work was complete. I would gladly recommend them to anyone I who in need of help!
We had a flood in our basement & it was 5p on a Friday! SERVPRO was there in less than 2 hours to removed the wet carpet & pad and get fans on to save our drywall! They were respectful, and did an amazing job. We had all the fans, dehumidifier & ionizer until Tuesday & they came to check the progress everyday except Sunday! Highly recommend this company!
Very professional, well qualified, and dedicated employees. 10/10 would recommend
Great company to work for!! Our team is committed to helping people in the time of need. This SERVPRO team is professional, and extremely knowledgeable. If you’re looking for a job or if disaster strikes SERVPRO of Southwest and Northwest Grand Rapids is the place to call!
I cannot say enough about SERVPRO. Randy and his entire team were great. Professional, courteous, always on time, and respectful to my property. They took a very stressful situation and minimized the anxiety we all feel when there damage to our home. Thank you, thank you, thank you.
About Us
Our SERVPRO franchise consists of two separate franchises, SERVPRO of Southwest Grand Rapids, and Northwest Grand Rapids.
SERVPRO of Southwest Grand Rapids, which covers Georgetown Township, Grandville, Wyoming, Hudsonville, Byron Center and the southwest side of Grand Rapids.
SERVPRO of Northwest Grand Rapids serves Walker, Standale, Sparta, Comstock Park, Conklin, Kent City, Marne, and the northwest side of the city of Grand Rapids, Michigan.
Under the ownership of Randy Oosterheert, SERVPRO of Southwest and Northwest Grand Rapids is ready to assist our residential, commercial, and industrial clients with 24-hour emergency restoration services, and full reconstruction services throughout our West Michigan territory.
The SERVPRO team of Southwest and Northwest Grand Rapids knows the negative effects that the damage and disruption that an event such as fire damage or water damage can cause in your life and your home or business. Our focus is always going to be to get you back to normal as soon as possible with a minimum amount of time and money lost.
SERVPRO of Southwest and Northwest Grand Rapids is highly trained in the restoration of residential and commercial property after disasters occur. Our staff receives ongoing, in-depth training to maintain IICRC industry certification. This focused education includes building our team’s expertise in water damage and fire damage restoration as well as crime, trauma, and biohazard scene cleanups. The members of our staff are also knowledgeable experts in the areas of mold and mildew mitigation. With a nationwide system of over 1,700 qualified franchises and disaster response teams, no disaster event is ever too small or too large for us here at SERVPRO of South and Northwest Grand Rapids.
We also offer full reconstruction services to all our residential, commercial, and industrial customers. Whether it's small drywall, trim, and paint projects to extensive construction to homes and commercial buildings, the team at SERVPRO of Southwest and Northwest Grand Rapids has the team and resources to tackle any size job, from beginning to end. That's the SERVPRO of Southwest and Northwest difference!
We are proud to be a trusted member of the greater Grand Rapids community, and we are dedicated to exceeding industry standards of excellent service. If you have experienced a disaster event and need to schedule a consultation or service, or if you have questions for us, call us at (616) 662-9700 today!
