
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Oak Park / Ferndale
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Sarah H.
Verified · HUNTINGTON WOODS, MI · Jan 28 2021They were lovely people to work with. They were very professional, good people.
Sep 10th, 2020
I was satisfied with everything they did. SERVPRO of Oak Park/Ferndale and my insurance carrier were both great, and they answered all of my questions.
Andy B
Local Guide · 32 reviews
4 years ago
Carrie and the team are the best in the business. Always taking care of their customers needs and working as a team to get folks back to what they're used to. Thanks SERVPRO of oakpark/ferndale!
Lauren Falzone
3 reviews
17 hours ago NEW
Positive: Professionalism, Punctuality, Quality, Responsiveness
Very professional and patient while waiting for insurance to get approved. The team was great at keeping me up to date on what was going on. Would definitely recommend!
Service: Water damage-related cleanup & repair
Pamela Reaves
1 review
2 days agoNEW
Positive: Professionalism, Punctuality, Quality, Responsiveness
I called SERVPRO Oak Park/Ferndale after a window was broken in the entry door of my home. I needed someone to board it up for security purposes until I could arrange to have the window replaced. A friend who has dealt with this kind of a problem many times recommended this business without hesitation. Every person I dealt with at SERVPRO was compassionate and attentive to my obvious need without any prompting. They came out to my house a short time after I called. Particular care was taken not to further damage my door while securing it at the same time. I appreciate professionalism and that's what I got. After a day of near-tragedy and disappointment on so many different levels, SERVPRO helped to restore my faith in service businesses. Thank you SERVPRO!
Torrice D. reviewed SERVPRO of Oak Park/Ferndale
Contacted SERVPRO and spoke to Tracy. I had a flood at my business. She was very fast, efficient and professional. She had someone at our business right away. She even came to assist her Team when she got off work. They were so good that we had our doors open within 48 hours. I highly recommend Tracy to deal with any of your needs. She was fast, friendly and very efficient! Dec 09, 2021
Lisa W.
Verified · HARRISON TOWNSHIP, MI · Jan 22 2020
Great company, met my expectations, and would definitely recommend them.
Overall I'm pretty satisfied with their service.
Sarah H.
Verified · HUNTINGTON WOODS, MI · Jan 28 2021They were lovely people to work with. They were very professional, good people.
Sep 10th, 2020
I was satisfied with everything they did. SERVPRO of Oak Park/Ferndale and my insurance carrier were both great, and they answered all of my questions.
Andy B
Local Guide · 32 reviews
4 years ago
Carrie and the team are the best in the business. Always taking care of their customers needs and working as a team to get folks back to what they're used to. Thanks SERVPRO of oakpark/ferndale!
Lauren Falzone
3 reviews
17 hours ago NEW
Positive: Professionalism, Punctuality, Quality, Responsiveness
Very professional and patient while waiting for insurance to get approved. The team was great at keeping me up to date on what was going on. Would definitely recommend!
Service: Water damage-related cleanup & repair
Pamela Reaves
1 review
2 days agoNEW
Positive: Professionalism, Punctuality, Quality, Responsiveness
I called SERVPRO Oak Park/Ferndale after a window was broken in the entry door of my home. I needed someone to board it up for security purposes until I could arrange to have the window replaced. A friend who has dealt with this kind of a problem many times recommended this business without hesitation. Every person I dealt with at SERVPRO was compassionate and attentive to my obvious need without any prompting. They came out to my house a short time after I called. Particular care was taken not to further damage my door while securing it at the same time. I appreciate professionalism and that's what I got. After a day of near-tragedy and disappointment on so many different levels, SERVPRO helped to restore my faith in service businesses. Thank you SERVPRO!
Torrice D. reviewed SERVPRO of Oak Park/Ferndale
Contacted SERVPRO and spoke to Tracy. I had a flood at my business. She was very fast, efficient and professional. She had someone at our business right away. She even came to assist her Team when she got off work. They were so good that we had our doors open within 48 hours. I highly recommend Tracy to deal with any of your needs. She was fast, friendly and very efficient! Dec 09, 2021
Lisa W.
Verified · HARRISON TOWNSHIP, MI · Jan 22 2020
Great company, met my expectations, and would definitely recommend them.
Overall I'm pretty satisfied with their service.
About Us
SERVPRO of Oak Park/Ferndale has been family owned and operated since 2009. Active in the community and holding memberships with numerous organizations such as Ferndale, Berkley, and Royal Oak Chambers of Commerce. Carrie Fanelli is passionate about providing you with 100% customer satisfaction and earns repeat business from every customer. Paul Fanelli's 30 years of construction experience brings immeasurable value to the SERVPRO team.
SERVPRO of Oak Park/Ferndale specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Oak Park/Ferndale can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Oak Park/Ferndale.
If you would like to schedule service for your home or business, please call today! (248) 246-0790
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
