SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Oak Park / Ferndale
Our Google Reviews
1-800-SERVPRO
4.9
(59 reviews)

National Call Center

1-800-SERVPRO

Why Choose SERVPRO for Biohazard Cleaning Services?


At SERVPRO of Oak Park/Ferndale, we provide expert biohazard remediation services with compassion and professionalism. Our certified specialists are equipped to handle hazardous situations, including crime scenes, trauma, death, hoarding, rodent infestations, illicit substances, and chemical residues. Using state-of-the-art equipment and adhering to OSHA and EPA guidelines, we ensure safe, thorough cleanup and decontamination of residential, commercial, and industrial spaces. Available 24/7, our team responds swiftly to emergencies, conducting detailed safety assessments and restoring affected areas to a clean, habitable state. We prioritize discretion and work seamlessly with insurance providers to streamline claims, minimizing stress for our clients. With over a decade of family-owned operation and a commitment to community, SERVPRO of Oak Park/Ferndale is your trusted partner in biohazard cleanup, delivering peace of mind and a safe environment. Contact us for immediate, reliable service.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

SERVPRO of Oak Park/Ferndale was GREAT! they were in communication every step of the way. Cory and Dan made me feel at ease throughout the process. I would highly recommend them top anyone who needs their services

Jon Steinhouse

Dan, Josh, and Al were extremely professional and efficient during a stressful time with a basement water leak. They communicated the problem in a way that I could understand it and took care of things extremely quickly and cleaned up after. Plus they were just really nice guys. Highly recommend

Erica Brockberg

From interacting with Erick on the restoration to working with Jack Pesha on the scheduling of the reconstruction, I couldn't be happier with the results. My kitchen looks exactly the way it did (maybe even better) than it did before the leak. Both went above and beyond to make sure I was happy with all the work.

Rob Birnbaum

ServPro was quick on the scene, early in the morning of our house flood and got right to work from the get go. Daniel was very helpful in explaining the process and getting his team to work on boxing up all our items and moving them out promptly once the PODs were ordered to our house. At this juncture, ServPro has completed the Mitigation process and we are comfortable enough to now move forward and use them in the Recon portion of our house restore.

Edgar Villanueva

They arrived same day as contacted and also showed up on time. Courteous, knowledgeable and friendly. Very responsive

deborah zukin

Great customer service and saved me money! This was the easiest part of dealing with a roof leak. I had water damage to a small spot in my 2nd floor ceiling that occurred months ago, I ended up getting a new roof and then had a mold inspection conducted by a 3rd party afterwards to determine next steps. The mold report did not find signs in the air, but still recommended remediation. I called ServPro of Ferndale to get a 2nd opinion and help on next steps. Gino looked at my mold report, came over the next day looked at my concern, went into my attic and gave me an honest opinion. Thank you!

Tedd McEachern

Amazing, friendly and informative team. Very professional and helpful for my family during our time of need. Packing our belongings with care and helping organize our things really took a lot of stress off us in a stressful situation. Thank you again Servpro! Highly recommend! 5 stars 🌟

Sara Spunky

Hands down best provider for service with anything dealing with all issues surrounding any type of home issue or loss. Very professional and friendly, helpful and honest. I wish to never have to use this type of service again but if I do I will definitely call this team again. 10/10 id give 50 stars if I could

Anthony Cascioli

Erick and his team were incredible in the process of getting our home dried after a pipe leak. They were communicative, educational, and responsive to all of my questions. They got the mitigation tools into our home quickly and took care of moving furniture / flooring / cabinetry all in-house which made scheduling much easier. And, they handled communication with my insurance company to make sure that we received coverage for the work being done. Thank you all!

kelsey dean

About Us

SERVPRO of Oak Park/Ferndale has been family owned and operated since 2009.  Active in the community and holding memberships with numerous organizations such as Ferndale, Berkley, and Royal Oak Chambers of Commerce. Carrie Fanelli is passionate about providing you with 100% customer satisfaction and earns repeat business from every customer. Paul Fanelli's 30 years of construction experience brings immeasurable value to the SERVPRO team. 

SERVPRO of Oak Park/Ferndale specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Oak Park/Ferndale can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Oak Park/Ferndale.

If you would like to schedule service for your home or business, please call today! (248) 246-0790

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Carrie Fanelli and Paul Fanelli
Carrie Fanelli and Paul Fanelli
Owners of SERVPRO of Oak Park / Ferndale

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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