Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Oak Park / Ferndale
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Oak Park / Ferndale we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
dina spampinato
3 reviews
23 hours ago NEW
Positive: Professionalism, Punctuality, Quality, Responsiveness
Mike and Josh were friendly, communicative, and thorough.
Service: Mold cleaning
Danielle Marie
Positive: Professionalism, Punctuality, Responsiveness
Mike and Josh were awesome! We had a really bad basement flood. They were always on time, professional, and kind! Definitely recommended their work!!
Services: Water damage-related mold removal, Water damage-related cleanup & repair, Sewage cleanup
August 26, 2021
SERVPRO of Oak Park/Ferndale
825 Orchard Street
Ferndale, MI 48220
Dear Carrie Fanelli,
This thank you email message, also intended as an appreciation email, is expressing my sincere appreciation for the outstanding services rendered at my home for water and flood damage during the week of August 17, 2021. I was in desperate need of emergency water damage cleanup services for removal of water from wet carpeting and other water damage mishaps in my finished basement. Your company responded quickly with trained and certified technicians to begin water extraction, structural dry-down and mold remediation and restoration to reduce the water damage and help restore my peace of mind.
I sincerely appreciate your efficient, gracious customer service, the level of detail and accountability demonstrated to my project, and just the way you conduct business as a whole. I was extremely pleased with the professional manner of your Water Damage Specialist team. Awesome. Over my 40 or so years in business, I have come to recognize and appreciate the characteristics that make employees exceptional such as friendly, supportive, responsibility, courtesy, honesty, good manners and respect and I consider your team exceptional with a little something extra.
Thank you once again for the quality of service provided by your company. I will highly recommend SERVPRO at the Oak Park/Ferndale location to other companies and contacts and friends.
Sincerely,
Zelma
We were fortunate to have SERVPRO on our side during the June 26th sewer drain back up! We had just renovated out basement and lost everything! The crew that came out was extremely knowledgeable and professional! The worked long hours to remove our flooring, cut drywall, test and cut plaster, sanitize and dry out our basement. They were punctual, patient and very easy to work with! I highly recommend SERVPRO! Our team of Dan, Brennan and Gino were amazing and I cannot thank these guys enough! The owner Carrie is outstanding! I appreciate everything you did for us during the disaster!
"They were professional and explained everything they were doing during the service call appointment"
Lauren Falzone
3 reviews
17 hours ago NEW
Positive: Professionalism, Punctuality, Quality, Responsiveness
Very professional and patient while waiting for insurance to get approved. The team was great at keeping me up to date on what was going on. Would definitely recommend!
Service: Water damage-related cleanup & repair
Hugh was a pleasure to work with. His team was professional, courteous, knowledgeable, flexible, and really took the time to make my wife and our home feel very comfortable. They did a great job resolving the issues and mitigating the damage in the time that was allowed. I would highly recommend Hugh and his team to anyone.
Jan Sabo
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
All the workers were very professional efficient quick moving clean knew exactly what they were doing took care of the problem removed the mold had no dust in my place basement whatsoever use the machines to keep it all dust free they did everything they said they were going to do very happy I highly recommend this place. From the owners to the workers they're all very nice very professional very helpful. I
would use this company again with no hesitation.
Service: Water damage-related cleanup & repair
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
10/10. Highly recommend! Recently, I had two water leaks a month apart and SERVPRO saved my bamboo floor – and my sanity. Both times, the water saturated the same area and leaked through the basement ceiling. The fact that the floor survived two floods is a testament to SERVPRO's restoration expertise and customer care. I cannot say enough great things about Mike B, Eric, Hugh, Carrie and everyone else that helped me. From the first phone call to the final walk through, they were kind, communicative and professional every step the way. They also made the insurance claim process a breeze. Thank you SERVPRO for treating my home as if it were your own – and for making a stressful situation as worry-free as can be. You're truly the best of the best.
Services: Flooring, Flood restoration, Water damage-related cleanup & repair
dina spampinato
3 reviews
23 hours ago NEW
Positive: Professionalism, Punctuality, Quality, Responsiveness
Mike and Josh were friendly, communicative, and thorough.
Service: Mold cleaning
Danielle Marie
Positive: Professionalism, Punctuality, Responsiveness
Mike and Josh were awesome! We had a really bad basement flood. They were always on time, professional, and kind! Definitely recommended their work!!
Services: Water damage-related mold removal, Water damage-related cleanup & repair, Sewage cleanup
August 26, 2021
SERVPRO of Oak Park/Ferndale
825 Orchard Street
Ferndale, MI 48220
Dear Carrie Fanelli,
This thank you email message, also intended as an appreciation email, is expressing my sincere appreciation for the outstanding services rendered at my home for water and flood damage during the week of August 17, 2021. I was in desperate need of emergency water damage cleanup services for removal of water from wet carpeting and other water damage mishaps in my finished basement. Your company responded quickly with trained and certified technicians to begin water extraction, structural dry-down and mold remediation and restoration to reduce the water damage and help restore my peace of mind.
I sincerely appreciate your efficient, gracious customer service, the level of detail and accountability demonstrated to my project, and just the way you conduct business as a whole. I was extremely pleased with the professional manner of your Water Damage Specialist team. Awesome. Over my 40 or so years in business, I have come to recognize and appreciate the characteristics that make employees exceptional such as friendly, supportive, responsibility, courtesy, honesty, good manners and respect and I consider your team exceptional with a little something extra.
Thank you once again for the quality of service provided by your company. I will highly recommend SERVPRO at the Oak Park/Ferndale location to other companies and contacts and friends.
Sincerely,
Zelma
We were fortunate to have SERVPRO on our side during the June 26th sewer drain back up! We had just renovated out basement and lost everything! The crew that came out was extremely knowledgeable and professional! The worked long hours to remove our flooring, cut drywall, test and cut plaster, sanitize and dry out our basement. They were punctual, patient and very easy to work with! I highly recommend SERVPRO! Our team of Dan, Brennan and Gino were amazing and I cannot thank these guys enough! The owner Carrie is outstanding! I appreciate everything you did for us during the disaster!
"They were professional and explained everything they were doing during the service call appointment"
Lauren Falzone
3 reviews
17 hours ago NEW
Positive: Professionalism, Punctuality, Quality, Responsiveness
Very professional and patient while waiting for insurance to get approved. The team was great at keeping me up to date on what was going on. Would definitely recommend!
Service: Water damage-related cleanup & repair
Hugh was a pleasure to work with. His team was professional, courteous, knowledgeable, flexible, and really took the time to make my wife and our home feel very comfortable. They did a great job resolving the issues and mitigating the damage in the time that was allowed. I would highly recommend Hugh and his team to anyone.
Jan Sabo
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
All the workers were very professional efficient quick moving clean knew exactly what they were doing took care of the problem removed the mold had no dust in my place basement whatsoever use the machines to keep it all dust free they did everything they said they were going to do very happy I highly recommend this place. From the owners to the workers they're all very nice very professional very helpful. I
would use this company again with no hesitation.
Service: Water damage-related cleanup & repair
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
10/10. Highly recommend! Recently, I had two water leaks a month apart and SERVPRO saved my bamboo floor – and my sanity. Both times, the water saturated the same area and leaked through the basement ceiling. The fact that the floor survived two floods is a testament to SERVPRO's restoration expertise and customer care. I cannot say enough great things about Mike B, Eric, Hugh, Carrie and everyone else that helped me. From the first phone call to the final walk through, they were kind, communicative and professional every step the way. They also made the insurance claim process a breeze. Thank you SERVPRO for treating my home as if it were your own – and for making a stressful situation as worry-free as can be. You're truly the best of the best.
Services: Flooring, Flood restoration, Water damage-related cleanup & repair
About Us
SERVPRO of Oak Park/Ferndale has been family owned and operated since 2009. Active in the community and holding memberships with numerous organizations such as Ferndale, Berkley, and Royal Oak Chambers of Commerce. Carrie Fanelli is passionate about providing you with 100% customer satisfaction and earns repeat business from every customer. Paul Fanelli's 30 years of construction experience brings immeasurable value to the SERVPRO team.
SERVPRO of Oak Park/Ferndale specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Oak Park/Ferndale can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Oak Park/Ferndale.
If you would like to schedule service for your home or business, please call today! (248) 246-0790
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
