About Us
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SERVPRO of Oak Park / Ferndale
About Us
SERVPRO of Oak Park/Ferndale has been family owned and operated since 2009. Active in the community and holding memberships with numerous organizations such as Ferndale, Berkley, and Royal Oak Chambers of Commerce. Rotary International member, and the Oakland and Macomb Fire Prevention Society. Carrie Fanelli is passionate about providing you with 100% customer satisfaction and earns repeat business from every customer. Paul Fanelli's 30 years of construction experience brings immeasurable value to the SERVPRO team.
SERVPRO of Oak Park/Ferndale specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Oak Park/Ferndale can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Oak Park/Ferndale.
If you would like to schedule service for your home or business, please call today! (248) 246-0790
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Service Area
Certifications
- OSHA - 30-hour General and/or Construction Industry Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- ECTP - Employee Certification Training Program
- WRT - Water Damage Restoration Technician
- ASD - Applied Structural Drying Technician
- OCT - Odor Control Technician
- RRRP - Lead-Based Paint Activities and Renovation
- AMRT - Applied Microbial Remediation Technician
- IICRC Certified Firm
- UFT - Upholstery & Fabric Cleaning Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- HST - Health and safety Technician
- OSHA - Other Training
Licenses
- General Contractor License: 210120201
Payment Info
The following cards are accepted:Awards
- Millionare's Bronze Sales Performance for 2016
- Millionaire's Silver
- Director's Silver Outstanding Sales Performance for 2012
- Director's Silver Outstanding Sales Performance for 2017
- Millionare's Bronze Sales Performance for 2018
- Director's Silver Outstanding Sales Performance for 2011
- Millionare's Bronze Sales Performance for 2015
- Millionaire's Bronze
- Millionare's Bronze Sales Performance for 2014
- President's Silver Outstanding Sales Performance for 2010
Affiliations
- Royal Oak Chamber of Commerce
- Ferndale Chamber of Commerce
- Berkley Chamber of Commerce
What our
customers are saying
Pamela Reaves
1 review
2 days agoNEW
Positive: Professionalism, Punctuality, Quality, Responsiveness
I called SERVPRO Oak Park/Ferndale after a window was broken in the entry door of my home. I needed someone to board it up for security purposes until I could arrange to have the window replaced. A friend who has dealt with this kind of a problem many times recommended this business without hesitation. Every person I dealt with at SERVPRO was compassionate and attentive to my obvious need without any prompting. They came out to my house a short time after I called. Particular care was taken not to further damage my door while securing it at the same time. I appreciate professionalism and that's what I got. After a day of near-tragedy and disappointment on so many different levels, SERVPRO helped to restore my faith in service businesses. Thank you SERVPRO!
Sep 10th, 2020
I was satisfied with everything they did. SERVPRO of Oak Park/Ferndale and my insurance carrier were both great, and they answered all of my questions.
Andy B
Local Guide · 32 reviews
4 years ago
Carrie and the team are the best in the business. Always taking care of their customers needs and working as a team to get folks back to what they're used to. Thanks SERVPRO of oakpark/ferndale!
Crew was exceptional! They were polite and professional and the work they did was great!
Overall I'm pretty satisfied with their service.
Torrice D. reviewed SERVPRO of Oak Park/Ferndale
Contacted SERVPRO and spoke to Tracy. I had a flood at my business. She was very fast, efficient and professional. She had someone at our business right away. She even came to assist her Team when she got off work. They were so good that we had our doors open within 48 hours. I highly recommend Tracy to deal with any of your needs. She was fast, friendly and very efficient! Dec 09, 2021
Sarah H.
Verified · HUNTINGTON WOODS, MI · Jan 28 2021They were lovely people to work with. They were very professional, good people.
Lisa W.
Verified · HARRISON TOWNSHIP, MI · Jan 22 2020
Great company, met my expectations, and would definitely recommend them.
Pamela Reaves
1 review
2 days agoNEW
Positive: Professionalism, Punctuality, Quality, Responsiveness
I called SERVPRO Oak Park/Ferndale after a window was broken in the entry door of my home. I needed someone to board it up for security purposes until I could arrange to have the window replaced. A friend who has dealt with this kind of a problem many times recommended this business without hesitation. Every person I dealt with at SERVPRO was compassionate and attentive to my obvious need without any prompting. They came out to my house a short time after I called. Particular care was taken not to further damage my door while securing it at the same time. I appreciate professionalism and that's what I got. After a day of near-tragedy and disappointment on so many different levels, SERVPRO helped to restore my faith in service businesses. Thank you SERVPRO!
Sep 10th, 2020
I was satisfied with everything they did. SERVPRO of Oak Park/Ferndale and my insurance carrier were both great, and they answered all of my questions.
Andy B
Local Guide · 32 reviews
4 years ago
Carrie and the team are the best in the business. Always taking care of their customers needs and working as a team to get folks back to what they're used to. Thanks SERVPRO of oakpark/ferndale!
Crew was exceptional! They were polite and professional and the work they did was great!
Overall I'm pretty satisfied with their service.
Torrice D. reviewed SERVPRO of Oak Park/Ferndale
Contacted SERVPRO and spoke to Tracy. I had a flood at my business. She was very fast, efficient and professional. She had someone at our business right away. She even came to assist her Team when she got off work. They were so good that we had our doors open within 48 hours. I highly recommend Tracy to deal with any of your needs. She was fast, friendly and very efficient! Dec 09, 2021
Sarah H.
Verified · HUNTINGTON WOODS, MI · Jan 28 2021They were lovely people to work with. They were very professional, good people.
Lisa W.
Verified · HARRISON TOWNSHIP, MI · Jan 22 2020
Great company, met my expectations, and would definitely recommend them.