About Us
SERVPRO of Oak Park / Ferndale is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO of Oak Park/Ferndale has been family owned and operated since 2009. Active in the community and holding memberships with numerous organizations such as Ferndale, Berkley, and Royal Oak Chambers of Commerce. Carrie Fanelli is passionate about providing you with 100% customer satisfaction and earns repeat business from every customer. Paul Fanelli's 30 years of construction experience brings immeasurable value to the SERVPRO team.
SERVPRO of Oak Park/Ferndale specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Oak Park/Ferndale can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Oak Park/Ferndale.
If you would like to schedule service for your home or business, please call today! (248) 246-0790
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Service Area
Certifications
- OSHA - 30-hour General and/or Construction Industry Training Program
- ASD - Applied Structural Drying Technician
- ECTP - Employee Certification Training Program
- HST - Health and safety Technician
- WRT - Water Damage Restoration Technician
- SCT - Subrogation Claims Training
- OSHA - 10-hour General and/or Construction Industry Training Program
- AMRT - Applied Microbial Remediation Technician
- OCT - Odor Control Technician
- IICRC Certified Firm
- OSHA - Other Training
- RRRP - Lead-Based Paint Activities and Renovation
- UFT - Upholstery & Fabric Cleaning Technician
- FSRT - Fire & Smoke Damage Restoration Technician
Licenses
Payment Info
The following cards are accepted:Awards
- Millionare's Bronze Sales Performance for 2016
- Millionaire's Silver
- Director's Silver Outstanding Sales Performance for 2012
- Director's Silver Outstanding Sales Performance for 2017
- Millionare's Bronze Sales Performance for 2018
- Director's Silver Outstanding Sales Performance for 2011
- Millionare's Bronze Sales Performance for 2015
- Millionaire's Bronze
- Millionare's Bronze Sales Performance for 2014
- President's Silver Outstanding Sales Performance for 2010
Affiliations
- Royal Oak Chamber of Commerce
- Ferndale Chamber of Commerce
- Berkley Chamber of Commerce
Pamela Reaves
1 review
2 days agoNEW
Positive: Professionalism, Punctuality, Quality, Responsiveness
I called SERVPRO Oak Park/Ferndale after a window was broken in the entry door of my home. I needed someone to board it up for security purposes until I could arrange to have the window replaced. A friend who has dealt with this kind of a problem many times recommended this business without hesitation. Every person I dealt with at SERVPRO was compassionate and attentive to my obvious need without any prompting. They came out to my house a short time after I called. Particular care was taken not to further damage my door while securing it at the same time. I appreciate professionalism and that's what I got. After a day of near-tragedy and disappointment on so many different levels, SERVPRO helped to restore my faith in service businesses. Thank you SERVPRO!
Torrice D. reviewed SERVPRO of Oak Park/Ferndale
Contacted SERVPRO and spoke to Tracy. I had a flood at my business. She was very fast, efficient and professional. She had someone at our business right away. She even came to assist her Team when she got off work. They were so good that we had our doors open within 48 hours. I highly recommend Tracy to deal with any of your needs. She was fast, friendly and very efficient! Dec 09, 2021
Lisa W.
Verified · HARRISON TOWNSHIP, MI · Jan 22 2020
Great company, met my expectations, and would definitely recommend them.
Overall I'm pretty satisfied with their service.
Sarah H.
Verified · HUNTINGTON WOODS, MI · Jan 28 2021They were lovely people to work with. They were very professional, good people.
Sep 10th, 2020
Andy B
Local Guide · 32 reviews
4 years ago
Carrie and the team are the best in the business. Always taking care of their customers needs and working as a team to get folks back to what they're used to. Thanks SERVPRO of oakpark/ferndale!
Lauren Falzone
3 reviews
17 hours ago NEW
Positive: Professionalism, Punctuality, Quality, Responsiveness
Very professional and patient while waiting for insurance to get approved. The team was great at keeping me up to date on what was going on. Would definitely recommend!
Service: Water damage-related cleanup & repair
Hugh was a pleasure to work with. His team was professional, courteous, knowledgeable, flexible, and really took the time to make my wife and our home feel very comfortable. They did a great job resolving the issues and mitigating the damage in the time that was allowed. I would highly recommend Hugh and his team to anyone.