Water Damage Cleanup & Repair
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Upper Cape Cod and The Islands
Service Areas
Need Water Removal or Flood Cleanup?
What is Water Damage Remediation?
Like mitigation, water damage remediation seeks to provide the most efficient and complete solutions for homes and businesses experiencing water disasters. As a standard callout for our professionals, we understand the urgency of mitigating losses in residences. Pooling water can become a pressing concern that threatens both the structure and the contents, so we provide a comprehensive solution for:
- flood restoration
- basement flooding
- burst pipes
- ceiling leaks
- emergency services water damage
- water damage remediation
Are SERVPRO Technicians Experienced in Flood Restoration?
Flood damage can impact your home in multiple ways, and without prompt extraction and mitigation of these situations, they can be a destructive force. Our professionals are extensively trained in restoration solutions to provide the most efficient recovery options to homes and businesses through water removal services and returning humidity below established dry baselines.
Do Ceiling Leaks Require Damage Repairs?
Leaks and damaged connections on plumbing pipes can leave many of the ceiling systems' materials absorbing high volumes of water and becoming irreparably damaged. With a contracting license #CS-108357, we can remove compromised structural elements to promote more efficient drying. Once evaporation completes, we can rebuild and replace removed materials.
Thorough Drying Solutions After Basement Flooding
Air movers and dehumidifiers are the foundational instruments of evaporative drying. With hundreds of these units in our inventory, we can quickly manage post-flooding moisture and dampness in the basement of your home. Portable heaters help in drying zones to evaporate trapped moisture as well.
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
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Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
SERVPRO of Upper Cape Cod and The Islands is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
Wow!! I highly recommend SERVPRO of Upper Cape Cod and The Islands. We called them early in the morning after discovering an overnight irrigation leak that drained into the basement and they immediately sent out Tommy. He was professional, friendly, and very helpful. Tommy went above and beyond to make sure the basement was completely (and I mean completely) dried out and mold wouldn't develop in our finished basement. It was like the flooding never happened. Thanks Tommy and SERVPRO!!
I cannot say how impressed we were with Patrick and Anthony last Friday.
They were polite, careful, explained everything very well, and did an outstanding job. They both represented your company at a very high level.
We could not have asked for anything more than they did.
My basement flooded early Tuesday morning and Patrick from SERVPRO came out right away. He did a great job with the clean up and kindly explained the process thoroughly. I couldn’t believe how much work he and Chris got accomplished. They were always on time and Patrick really made this difficult situation easier. The office staff are very helpful, accommodating and followed through with the coordination promptly. So far I’m very pleased with the work your company is doing and I just wanted to say thank you.
Colette, Matt and Jacob were all wonderful. Outstanding customer service. They responded quickly, were professional and had great follow up. Strongly recommend that if you have a water clean up problem or other need for SERVPRO - they are the company to use.
As discussed with the project manager, our doctors were very pleased with the work Patrick was doing and how quiet & efficient he was. We were able to run our clinic while the work was being done. NO Lost Revenue.
Over the holidays, we lost a good part of our home to a water pipe within the walls…almost invisible before it was too late. The Serve Pro professionals, Cape and Islands, were on site immediately. They knew their business and clearly applied personal mindfulness to the entire catastrophe. My heartfelt thanks to Tommy M. and the crew.
SERVPRO was professional, courteous and continuously provided updates during the scope of work done at my house. It is clear that they truly care about the customer and coordinated effortlessly to get the job done. I am very happy with the work done to get the house looking beautiful again!
I'd never had to use a remediation company until this past year when I had three different water damage incidents. From faulty pipes to broken water mains, SERVPRO's team has responded promptly to all of my disasters. At this point, I feel like I know every employee and can see that this family -owned business has high standards for customer service. All the jobs were done quickly and with attention to detail. Beth has personally helped me several times and all her service personnel, including Nate, Andrew, Kevin, Colette, Meredith, Thomas and Philip were pleasant and competent in all their visits to my home. They also quickly coordinated the jobs with my insurance agent and were accurate in their estimates so there was never any dispute as to the cost of remediation or reconstruction.
I highly endorse using SERVPRO of Upper Cape Cod and The Islands when you need emergency remediation at your home.
They will leave it looking better than before the flooding.
From the administrative folks to the crew who came to my home the SERVPRO team was top notch! The office folks were responsive and professional. The crew at my home worked fast and hard to help save many personal items we had just stored in the basement. Anyone who's ever had a water heater flood knows how upsetting it can be. SERVPRO should be on your "must call" list if you ever experience what we did.
Wow!! I highly recommend SERVPRO of Upper Cape Cod and The Islands. We called them early in the morning after discovering an overnight irrigation leak that drained into the basement and they immediately sent out Tommy. He was professional, friendly, and very helpful. Tommy went above and beyond to make sure the basement was completely (and I mean completely) dried out and mold wouldn't develop in our finished basement. It was like the flooding never happened. Thanks Tommy and SERVPRO!!
I cannot say how impressed we were with Patrick and Anthony last Friday.
They were polite, careful, explained everything very well, and did an outstanding job. They both represented your company at a very high level.
We could not have asked for anything more than they did.
My basement flooded early Tuesday morning and Patrick from SERVPRO came out right away. He did a great job with the clean up and kindly explained the process thoroughly. I couldn’t believe how much work he and Chris got accomplished. They were always on time and Patrick really made this difficult situation easier. The office staff are very helpful, accommodating and followed through with the coordination promptly. So far I’m very pleased with the work your company is doing and I just wanted to say thank you.
Colette, Matt and Jacob were all wonderful. Outstanding customer service. They responded quickly, were professional and had great follow up. Strongly recommend that if you have a water clean up problem or other need for SERVPRO - they are the company to use.
As discussed with the project manager, our doctors were very pleased with the work Patrick was doing and how quiet & efficient he was. We were able to run our clinic while the work was being done. NO Lost Revenue.
Over the holidays, we lost a good part of our home to a water pipe within the walls…almost invisible before it was too late. The Serve Pro professionals, Cape and Islands, were on site immediately. They knew their business and clearly applied personal mindfulness to the entire catastrophe. My heartfelt thanks to Tommy M. and the crew.
SERVPRO was professional, courteous and continuously provided updates during the scope of work done at my house. It is clear that they truly care about the customer and coordinated effortlessly to get the job done. I am very happy with the work done to get the house looking beautiful again!
I'd never had to use a remediation company until this past year when I had three different water damage incidents. From faulty pipes to broken water mains, SERVPRO's team has responded promptly to all of my disasters. At this point, I feel like I know every employee and can see that this family -owned business has high standards for customer service. All the jobs were done quickly and with attention to detail. Beth has personally helped me several times and all her service personnel, including Nate, Andrew, Kevin, Colette, Meredith, Thomas and Philip were pleasant and competent in all their visits to my home. They also quickly coordinated the jobs with my insurance agent and were accurate in their estimates so there was never any dispute as to the cost of remediation or reconstruction.
I highly endorse using SERVPRO of Upper Cape Cod and The Islands when you need emergency remediation at your home.
They will leave it looking better than before the flooding.
From the administrative folks to the crew who came to my home the SERVPRO team was top notch! The office folks were responsive and professional. The crew at my home worked fast and hard to help save many personal items we had just stored in the basement. Anyone who's ever had a water heater flood knows how upsetting it can be. SERVPRO should be on your "must call" list if you ever experience what we did.
About Us
Get to Know Bill and Beth Russell
We opened SERVPRO of Upper Cape Cod & The Islands in 2008 after being in the construction industry for over 25 years. We proudly service Barnstable, Dukes and Nantucket County in both residential and commercial property damage caused by water, fire, smoke and soot damage and flooding situations. We have built our business and reputation on three standards; hard work, fair pricing and impeccable customer service! Rest assured that our team knows responsive services and is ready and equipped to restore your property when you need us most.
There is a reason why our SERVPRO franchise is preferred by most insurance industry professionals, property managers, trade partners, and most importantly our clients. We have built our reputation on hard work, fair pricing and impeccable customer service!
We understand the stress associated with fire or water damage to your home or business. Our goal is to help minimize the interruption to your life. In house building/reconstruction services truly can make the damage “Like it never even happened." Alongside us, our staff is highly trained in property damage restoration AND are dedicated to our mission of providing the best customer service in the industry!
Whether your home or business needs emergency water or fire damage cleanup or building/reconstruction, you can depend on us.
Our very best,
Bill and Beth Russell
General Contractor’s License: # CS-108357
