SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Upper Cape Cod and The Islands
Our Google Reviews
(508) 888-5985
4.7
(102 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

Biohazard Cleaning in Falmouth, MA

Hands-On Help When Life Gets Messy

You don’t expect a sewage backup or trauma scene. But when the unexpected hits in Falmouth, you want a local team that gets it—and gets to work fast. That’s where SERVPRO comes in.

We’ve cleaned up homes near Woods Hole, businesses off Route 28, and properties close to the water. We know the challenges Cape Cod homes face—aging plumbing, salt air, and tight spaces. Our biohazard crew brings experience and care to every job.

What “Biohazard Cleaning” Means

Biohazard cleaning (also called decontamination or remediation) involves removing blood, bodily fluids, chemical residue, and more. We:

  • Isolate the affected zone
  • Set up containment barriers to block contamination
  • Use HEPA filtration (high-efficiency vacuums for microscopic particles)
  • Disinfect with EPA-registered products

Think of it like restoring a weathered deck. You don’t just slap on paint—you sand it, seal it, and make it solid again.

Our Services Include:

  • Trauma & crime scene cleanup
  • Sewage & wastewater removal
  • Chemical spill remediation
  • Hoarding cleanup
  • Odor removal & deep cleaning

We approach every job with precision and respect. Because in tight-knit communities like Falmouth, we’re not just workers—we’re neighbors.

Let SERVPRO help you restore not just cleanliness, but calm. One surface at a time.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

We had SERVPRO come and clean out all our vents and dryer hose and vent. They came on time and did a really thorough job. There was no mess after they left. These young men were very nice and professional. SERFPRO is a wonderful company to handle any job you need. I highly recommend them.

Virginia Gillen

Fast and professional

Bernie Enright

Hired them for basement cleanup. Both the estimator and cleaning crew were extremely timely and professional. The crew was timely, efficient, thorough, and explained their procedures throughout the job. I would definitely hire them again.

Dave C

As a property manager on Nantucket, I have been working with this team for the past 8 years and have always been impressed with not only the quality of work but what’s most important to me is their communication and availability. From start to finish I know the job is going to be completed to the highest standards of my clients. With their professionalism and knowledge of how to correctly handle each job the final product far exceeds any of the competition, I wouldn’t consider calling anyone else.

Nick Slade

I was away when the water damaged occured at my home. Thankfully, it was discovered by my neighbor who immediately contacted my family. My family then contacted ServPro Upper Cape Cod. Their response was immediate and the remediation process initiated. All the employees I interacted with were extremely courteous and professional. Both Will (field) and Kristy (office) were very quick to respond to my many questions and concerns. Will went above and beyond to help me understand the situation, what they could do and how he and his team would accomplish it. He worked around my schedule to meet me at my home to physically show me and to explain what remediation procedures were done and the results. I would highly recommend them to family and friends.

Eugene Morrow, Jr

Everyone is so kind and professional. I can’t say enough about them all Kristy Colette Meredith Will Bill Richard Johnny and Kevin. I am sure there are more behind the scenes that I have not met yet. We are so happy we hired this group of professionals!

Sally Pratt

We were very please with the quality of the work and the professional manner that everyone showed. The people were very skilled in their areas of expertise. The scheduling of the work was the weakest area.

Herbert Sathan

I have used Servpro for a couple properties I caretake; they have done a great job. Really fast, great pricing and really easy to work with. I will use them again in the future for my caretaking properties! Thank you Servpro!

Jordan Latour

I cannot say enough about the amazing service that I received from Andrew and Zek at ServPro today. I got to my dad’s house and there was 4 inches of water in the basement. I called Will and he had the guys here in no time. They have taken care of everything AND are kind, compassionate and hard working. I hope to never go through this again, but if I do-I will call ServPro and ask to have Andrew and Zek come. Best guys.

Amy Brown

About Us

SERVPRO in Falmouth, MA

At SERVPRO, we’re more than just a name on the truck—we’re Bill and Beth Russell, your neighbors right here on the Upper Cape and the Islands. After over 25 years in the construction industry, we opened our SERVPRO doors in 2008 with a simple mission: to deliver fast, honest, high-quality restoration services when people need them most.

From historic homes in Falmouth to island cottages and coastal businesses across Barnstable, Dukes, and Nantucket counties, we’ve handled everything from flooded basements to soot-covered attics. And we’ve built our reputation on three timeless values: hard work, fair pricing, and impeccable customer service.

We know first-hand how disruptive fire, water, or storm damage can be. That’s why we’ve created a full-service solution—from emergency response to in-house reconstruction—to make the recovery process seamless. Our goal? To restore not just your property, but your peace of mind. Like we always say, it’s not truly done until it’s “Like it never even happened.”

Why Falmouth Trusts SERVPRO

  • Locally owned, community-driven – We live where we work and treat every job like it’s for family.
  • Decades of hands-on experience – Over 25 years in construction, plus 15+ years in restoration.
  • Full-spectrum restoration – Water, fire, smoke, and storm damage cleanup and complete rebuilds.
  • Preferred by professionals – Trusted by insurers, property managers, and trade partners.

Our IICRC-certified team is always ready to respond—24/7, rain or shine—with the tools, training, and local knowledge needed to restore thoroughly and efficiently.

From Main Street shops to waterfront homes, when disaster hits, you don’t need more stress. You need a team that shows up ready, equipped, and all in. We’re that team.

Want to learn how SERVPRO can help you bounce back and breathe easier? We’re here when you need us.

— Bill and Beth Russell
General Contractor’s License: #CS-108357

Bill and Beth Russell
Bill and Beth Russell
Owners of SERVPRO of Upper Cape Cod and The Islands

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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