Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Upper Cape Cod and The Islands
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
How Do You Choose Biohazard Cleaning Companies?
Because of sensitive situations that require biohazard cleaning and remediation services, choosing the right company to address these concerns is critical. As a leading restoration company in the area, our SERVPRO professionals can provide thorough and complete biohazard restoration solutions ranging from disinfection to build back where necessary. We provide many services, including:
- Sewage cleanup
- Hoarder cleaners
- Hazmat companies
- Biohazard cleaning company
- Rodent clean up services
- Crime scene cleanup
- Disinfecting companies
- Biohazard remediation
How Quickly Can Sewage Cleanup Occur?
Because of the spread and severity of bacterial and viral pathogens, addressing sewage backup and cleaning immediately is necessary. Our SERVPRO team can arrive quickly, 24/7, to help. Often containment and disinfection are crucial elements to successful sewage removal and restoration of the property.
What Biohazard Remediation is Possible for Crime Scenes?
Cleaning up after a drama or crime scene can involve many potent cleaning agents and solvents specifically designed to remove certain substances and fluids. Organic matter and infectious materials must be handled carefully and safely, which is why professional biohazard remediation is required.
Who Needs Professional Rodent Cleanup Services?
When mice or rats invest at home, nesting and other high traffic areas can become overrun with bacterial microbes. These microorganisms can spread through the HVAC system and other pathways to become a threat for house occupants. Our professionals provide a thorough cleaning and disinfection of the property after rodents get exterminated and removed.
Services We Provide
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Colette and Kristy made my very stressful home disaster immensely easier. They were patient, courteous, kind and understanding. Their expertise and professionalism, paired with compassion was very reassuring and made for a quick and thorough response and resolution. The whole cleanup crew were also great!
We hired SERVPRO to do mold remediation in our basement and to do the finish work. They were so responsive and easy to work with. Professional office staff as well as the guys who did the work. Clean, left no mess and did an absolutely beautiful job! Highly recommend these guys! Special shout out to Colette!
I came home from vacation to water damage caused by my washing machine. I called SERVPRO and they had a crew at my house within a few hours. They took care of everything!
I would highly recommend using their services. Everyone I dealt with was professional knowledgeable and competent.
This was our third experience with SERVPRO. Once again the service was prompt and professional. I would highly recommend SERVPRO to anyone in need of a cleanup service.
Two fantastic organizations. Both management teams were extremely competent, knowledgeable, professional and courteous at all times. Our loss came during the three nor’easters and never once was I unable to get a return call from management. Both teams stepped in when the adjuster and insurance company only wanted to cover 2/3 of the loss, thru their efforts 100% was covered. One of SERVPRO subcontractors made a mistake and SERVPRO made sure it did not affect the outcome and it had no effect on the customer. Your staffs are terrific, I’ll never forget in the beginning with SERVPRO one of the staff came to me and said “We are SERVPRO Cape Cod and you have nothing to worry about”. He was right and I thought what a great company to have staff that proud of their company. ADS was absolutely amazing the competence and craftsmanship are second to none the job they did we could not have been more satisfied with. I was in the building business, Dan came by at the end of the job and asked me to provide a punch list I said that it was unnecessary due to Dave Elias was there and there is no punch list. He is a real craftsman with great customer skills. Your companies are the gold standard and we couldn’t be more proud or happy with the jobs your two companies provided it was an absolute pleasure working with management and staff, thank you.
In writing this I could not remember all the names of everybody that touched this job, but there wasn’t anybody that didn’t display the highest in professionalism and competence, they all should be commended.
My seller and I, as the real estate agent, had an exceptional experience with their professionalism and knowledge. We especially appreciated the manner they handled going in and out of the basement not to disturb the new loam and seed in back yard. Thank you.
They made a bad situation good. I'm pleased with the work that they performed.
We could not have asked for quicker or more professional service. I would not hesitate to call on SERVPRO of Upper Cape Cod and the Islands with any type of cleanup or restoration services.
We started construction on a new bathroom and the contractor advised us there was a lot a black mold hidden from view. Our contractor recommended SERVPRO and a couple of others, and I called SERVPRO first. I should note that I live on Nantucket and it can be very difficult to get any work done, especially if you are dealing with people off Island. Christy in their office was knowledgeable and helpful. She got things scheduled very efficiently.
Will arrived to inspect and was on time. I found out that this SERVPRO office was a family business and it was clear to me that Will took pride in that. Unfortunately for us, we had a major mold problem that extended to several rooms. He walked me through what they would do, which included cleaning and installing a vapor barrier in our crawlspace.
The crew who came to do the work was very professional, very thorough and cleaned up after themselves. The work took several days to complete. We also got advice about how to avoid this problem in the future (use of dehumidifiers, which areas to do a more thorough cleaning and using anti-mold paint).
Several weeks later our contractor removed more wallboard and to my horror, there was Black mold everywhere. I called SERVPRO right away and Will came over to do another inspection and estimate (no charge for this). Once again right on time and he told us that we didn't need their services. The plywood with the mold was going to be removed by our contractor. He said that is all we would need. He confirmed our contractor's opinion that this was not an active site and pointed out places where the new construction would have to be adapted. Our contractor was in complete agreement.
I cannot recommend SERVPRO more highly as people who do excellent work when you need it and tell you when you don't need it.
Colette and Kristy made my very stressful home disaster immensely easier. They were patient, courteous, kind and understanding. Their expertise and professionalism, paired with compassion was very reassuring and made for a quick and thorough response and resolution. The whole cleanup crew were also great!
We hired SERVPRO to do mold remediation in our basement and to do the finish work. They were so responsive and easy to work with. Professional office staff as well as the guys who did the work. Clean, left no mess and did an absolutely beautiful job! Highly recommend these guys! Special shout out to Colette!
I came home from vacation to water damage caused by my washing machine. I called SERVPRO and they had a crew at my house within a few hours. They took care of everything!
I would highly recommend using their services. Everyone I dealt with was professional knowledgeable and competent.
This was our third experience with SERVPRO. Once again the service was prompt and professional. I would highly recommend SERVPRO to anyone in need of a cleanup service.
Two fantastic organizations. Both management teams were extremely competent, knowledgeable, professional and courteous at all times. Our loss came during the three nor’easters and never once was I unable to get a return call from management. Both teams stepped in when the adjuster and insurance company only wanted to cover 2/3 of the loss, thru their efforts 100% was covered. One of SERVPRO subcontractors made a mistake and SERVPRO made sure it did not affect the outcome and it had no effect on the customer. Your staffs are terrific, I’ll never forget in the beginning with SERVPRO one of the staff came to me and said “We are SERVPRO Cape Cod and you have nothing to worry about”. He was right and I thought what a great company to have staff that proud of their company. ADS was absolutely amazing the competence and craftsmanship are second to none the job they did we could not have been more satisfied with. I was in the building business, Dan came by at the end of the job and asked me to provide a punch list I said that it was unnecessary due to Dave Elias was there and there is no punch list. He is a real craftsman with great customer skills. Your companies are the gold standard and we couldn’t be more proud or happy with the jobs your two companies provided it was an absolute pleasure working with management and staff, thank you.
In writing this I could not remember all the names of everybody that touched this job, but there wasn’t anybody that didn’t display the highest in professionalism and competence, they all should be commended.
My seller and I, as the real estate agent, had an exceptional experience with their professionalism and knowledge. We especially appreciated the manner they handled going in and out of the basement not to disturb the new loam and seed in back yard. Thank you.
They made a bad situation good. I'm pleased with the work that they performed.
We could not have asked for quicker or more professional service. I would not hesitate to call on SERVPRO of Upper Cape Cod and the Islands with any type of cleanup or restoration services.
We started construction on a new bathroom and the contractor advised us there was a lot a black mold hidden from view. Our contractor recommended SERVPRO and a couple of others, and I called SERVPRO first. I should note that I live on Nantucket and it can be very difficult to get any work done, especially if you are dealing with people off Island. Christy in their office was knowledgeable and helpful. She got things scheduled very efficiently.
Will arrived to inspect and was on time. I found out that this SERVPRO office was a family business and it was clear to me that Will took pride in that. Unfortunately for us, we had a major mold problem that extended to several rooms. He walked me through what they would do, which included cleaning and installing a vapor barrier in our crawlspace.
The crew who came to do the work was very professional, very thorough and cleaned up after themselves. The work took several days to complete. We also got advice about how to avoid this problem in the future (use of dehumidifiers, which areas to do a more thorough cleaning and using anti-mold paint).
Several weeks later our contractor removed more wallboard and to my horror, there was Black mold everywhere. I called SERVPRO right away and Will came over to do another inspection and estimate (no charge for this). Once again right on time and he told us that we didn't need their services. The plywood with the mold was going to be removed by our contractor. He said that is all we would need. He confirmed our contractor's opinion that this was not an active site and pointed out places where the new construction would have to be adapted. Our contractor was in complete agreement.
I cannot recommend SERVPRO more highly as people who do excellent work when you need it and tell you when you don't need it.
About Us
SERVPRO in Falmouth, MA
At SERVPRO, we’re more than just a name on the truck—we’re Bill and Beth Russell, your neighbors right here on the Upper Cape and the Islands. After over 25 years in the construction industry, we opened our SERVPRO doors in 2008 with a simple mission: to deliver fast, honest, high-quality restoration services when people need them most.
From historic homes in Falmouth to island cottages and coastal businesses across Barnstable, Dukes, and Nantucket counties, we’ve handled everything from flooded basements to soot-covered attics. And we’ve built our reputation on three timeless values: hard work, fair pricing, and impeccable customer service.
We know first-hand how disruptive fire, water, or storm damage can be. That’s why we’ve created a full-service solution—from emergency response to in-house reconstruction—to make the recovery process seamless. Our goal? To restore not just your property, but your peace of mind. Like we always say, it’s not truly done until it’s “Like it never even happened.”
Why Falmouth Trusts SERVPRO
- Locally owned, community-driven – We live where we work and treat every job like it’s for family.
- Decades of hands-on experience – Over 25 years in construction, plus 15+ years in restoration.
- Full-spectrum restoration – Water, fire, smoke, and storm damage cleanup and complete rebuilds.
- Preferred by professionals – Trusted by insurers, property managers, and trade partners.
Our IICRC-certified team is always ready to respond—24/7, rain or shine—with the tools, training, and local knowledge needed to restore thoroughly and efficiently.
From Main Street shops to waterfront homes, when disaster hits, you don’t need more stress. You need a team that shows up ready, equipped, and all in. We’re that team.
Want to learn how SERVPRO can help you bounce back and breathe easier? We’re here when you need us.
— Bill and Beth Russell
General Contractor’s License: #CS-108357
