Packout & Contents Restoration Services

  • The #1 Choice in Cleanup and Restoration* 
  • Residential, Commercial, and Government Packout and Contents Restoration Services  
  • 24/7 Emergency Response 
  • Trained, Certified Specialists 
  • Advanced Digital Inventory Systems 
  • State of the Art Equipment 
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Upper Cape Cod and The Islands

Our Google Reviews
(508) 888-5985
4.7
(94 reviews)

Why Choose SERVPRO for Packout & Contents Restoration Services?

At SERVPRO, we know that time is of the essence when it comes to recovering your damaged possessions—from furniture and artwork to family photographs and important documents. Thanks to quick response and the latest techniques, belongings you assumed were ruined can be brought back to pre-loss condition.  

SERVPRO technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. There, your things are carefully cleaned, repacked, and stored until they’re ready to return to your home.  

Our textile cleaning team has the training and equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean, deodorize, and restore your furnishings to their pre-loss condition. We can also assist you with your artwork, documents, electronics, and appliances. 

Packout and Storage

We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care. 

For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.   

Furniture Restoration

It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen. 

Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods. 

Textile Cleaning

Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.  

We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.

Document and Photo Recovery

Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.  

We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.

Electronics Restoration

SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.  

A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.

Pack Back Services

When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.    

SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!

Commercial water damage repair in Pennsylvania completed by SERVPRO
Commercial water damage repair in Pennsylvania completed by SERVPRO

Commercial Contents Restoration and Packout Services

Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.  

Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.  

While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

We Make the Insurance Claims Process Easier

SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.

Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.

What our
customers are saying

Over the holidays, we lost a good part of our home to a water pipe within the walls…almost invisible before it was too late. The Serve Pro professionals, Cape and Islands, were on site immediately. They knew their business and clearly applied personal mindfulness to the entire catastrophe. My heartfelt thanks to Tommy M. and the crew.

Kathleen A.
Nantucket

SERVPRO was professional, courteous and continuously provided updates during the scope of work done at my house. It is clear that they truly care about the customer and coordinated effortlessly to get the job done. I am very happy with the work done to get the house looking beautiful again!

Perla V.
East Falmouth

I'd never had to use a remediation company until this past year when I had three different water damage incidents. From faulty pipes to broken water mains, SERVPRO's team has responded promptly to all of my disasters. At this point, I feel like I know every employee and can see that this family -owned business has high standards for customer service. All the jobs were done quickly and with attention to detail. Beth has personally helped me several times and all her service personnel, including Nate, Andrew, Kevin, Colette, Meredith, Thomas and Philip were pleasant and competent in all their visits to my home. They also quickly coordinated the jobs with my insurance agent and were accurate in their estimates so there was never any dispute as to the cost of remediation or reconstruction.
I highly endorse using SERVPRO of Upper Cape Cod and The Islands when you need emergency remediation at your home.
They will leave it looking better than before the flooding.

Paige G.
East Falmouth

From the administrative folks to the crew who came to my home the SERVPRO team was top notch! The office folks were responsive and professional. The crew at my home worked fast and hard to help save many personal items we had just stored in the basement. Anyone who's ever had a water heater flood knows how upsetting it can be. SERVPRO should be on your "must call" list if you ever experience what we did.

Warren P.
Mashpee

Wow!! I highly recommend SERVPRO of Upper Cape Cod and The Islands. We called them early in the morning after discovering an overnight irrigation leak that drained into the basement and they immediately sent out Tommy. He was professional, friendly, and very helpful. Tommy went above and beyond to make sure the basement was completely (and I mean completely) dried out and mold wouldn't develop in our finished basement. It was like the flooding never happened. Thanks Tommy and SERVPRO!!

Alicia P.
Falmouth

I cannot say how impressed we were with Patrick and Anthony last Friday. 

They were polite, careful, explained everything very well, and did an outstanding job.  They both represented your company at a very high level.

We could not have asked for anything more than they did.

Dana A.
Pocasset

My basement flooded early Tuesday morning and Patrick from SERVPRO came out right away. He did a great job with the clean up and kindly explained the process thoroughly. I couldn’t believe how much work he and Chris got accomplished. They were always on time and Patrick really made this difficult situation easier. The office staff are very helpful, accommodating and followed through with the coordination promptly. So far I’m very pleased with the work your company is doing and I just wanted to say thank you.

Danielle P.
Falmouth

Colette, Matt and Jacob were all wonderful.  Outstanding customer service.  They responded quickly, were professional and had great follow up.  Strongly recommend that if you have a water clean up problem or other need for SERVPRO - they are the company to use.

Pat S.
Falmouth

As discussed with the project manager, our doctors were very pleased with the work Patrick was doing and how quiet & efficient he was.  We were able to run our clinic while the work was being done.  NO Lost Revenue. 

Dona T.
Falmouth

About Us

SERVPRO in Falmouth, MA

At SERVPRO, we’re more than just a name on the truck—we’re Bill and Beth Russell, your neighbors right here on the Upper Cape and the Islands. After over 25 years in the construction industry, we opened our SERVPRO doors in 2008 with a simple mission: to deliver fast, honest, high-quality restoration services when people need them most.

From historic homes in Falmouth to island cottages and coastal businesses across Barnstable, Dukes, and Nantucket counties, we’ve handled everything from flooded basements to soot-covered attics. And we’ve built our reputation on three timeless values: hard work, fair pricing, and impeccable customer service.

We know first-hand how disruptive fire, water, or storm damage can be. That’s why we’ve created a full-service solution—from emergency response to in-house reconstruction—to make the recovery process seamless. Our goal? To restore not just your property, but your peace of mind. Like we always say, it’s not truly done until it’s “Like it never even happened.”

Why Falmouth Trusts SERVPRO

  • Locally owned, community-driven – We live where we work and treat every job like it’s for family.
  • Decades of hands-on experience – Over 25 years in construction, plus 15+ years in restoration.
  • Full-spectrum restoration – Water, fire, smoke, and storm damage cleanup and complete rebuilds.
  • Preferred by professionals – Trusted by insurers, property managers, and trade partners.

Our IICRC-certified team is always ready to respond—24/7, rain or shine—with the tools, training, and local knowledge needed to restore thoroughly and efficiently.

From Main Street shops to waterfront homes, when disaster hits, you don’t need more stress. You need a team that shows up ready, equipped, and all in. We’re that team.

Want to learn how SERVPRO can help you bounce back and breathe easier? We’re here when you need us.

— Bill and Beth Russell
General Contractor’s License: #CS-108357

Bill and Beth Russell
Bill and Beth Russell
Owners of SERVPRO of Upper Cape Cod and The Islands

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.