Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Upper Cape Cod and The Islands
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Upper Cape Cod and The Islands we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Wow!! I highly recommend SERVPRO of Upper Cape Cod and The Islands. We called them early in the morning after discovering an overnight irrigation leak that drained into the basement and they immediately sent out Tommy. He was professional, friendly, and very helpful. Tommy went above and beyond to make sure the basement was completely (and I mean completely) dried out and mold wouldn't develop in our finished basement. It was like the flooding never happened. Thanks Tommy and SERVPRO!!
I cannot say how impressed we were with Patrick and Anthony last Friday.
They were polite, careful, explained everything very well, and did an outstanding job. They both represented your company at a very high level.
We could not have asked for anything more than they did.
My basement flooded early Tuesday morning and Patrick from SERVPRO came out right away. He did a great job with the clean up and kindly explained the process thoroughly. I couldn’t believe how much work he and Chris got accomplished. They were always on time and Patrick really made this difficult situation easier. The office staff are very helpful, accommodating and followed through with the coordination promptly. So far I’m very pleased with the work your company is doing and I just wanted to say thank you.
Colette, Matt and Jacob were all wonderful. Outstanding customer service. They responded quickly, were professional and had great follow up. Strongly recommend that if you have a water clean up problem or other need for SERVPRO - they are the company to use.
As discussed with the project manager, our doctors were very pleased with the work Patrick was doing and how quiet & efficient he was. We were able to run our clinic while the work was being done. NO Lost Revenue.
Over the holidays, we lost a good part of our home to a water pipe within the walls…almost invisible before it was too late. The Serve Pro professionals, Cape and Islands, were on site immediately. They knew their business and clearly applied personal mindfulness to the entire catastrophe. My heartfelt thanks to Tommy M. and the crew.
SERVPRO was professional, courteous and continuously provided updates during the scope of work done at my house. It is clear that they truly care about the customer and coordinated effortlessly to get the job done. I am very happy with the work done to get the house looking beautiful again!
I'd never had to use a remediation company until this past year when I had three different water damage incidents. From faulty pipes to broken water mains, SERVPRO's team has responded promptly to all of my disasters. At this point, I feel like I know every employee and can see that this family -owned business has high standards for customer service. All the jobs were done quickly and with attention to detail. Beth has personally helped me several times and all her service personnel, including Nate, Andrew, Kevin, Colette, Meredith, Thomas and Philip were pleasant and competent in all their visits to my home. They also quickly coordinated the jobs with my insurance agent and were accurate in their estimates so there was never any dispute as to the cost of remediation or reconstruction.
I highly endorse using SERVPRO of Upper Cape Cod and The Islands when you need emergency remediation at your home.
They will leave it looking better than before the flooding.
From the administrative folks to the crew who came to my home the SERVPRO team was top notch! The office folks were responsive and professional. The crew at my home worked fast and hard to help save many personal items we had just stored in the basement. Anyone who's ever had a water heater flood knows how upsetting it can be. SERVPRO should be on your "must call" list if you ever experience what we did.
Wow!! I highly recommend SERVPRO of Upper Cape Cod and The Islands. We called them early in the morning after discovering an overnight irrigation leak that drained into the basement and they immediately sent out Tommy. He was professional, friendly, and very helpful. Tommy went above and beyond to make sure the basement was completely (and I mean completely) dried out and mold wouldn't develop in our finished basement. It was like the flooding never happened. Thanks Tommy and SERVPRO!!
I cannot say how impressed we were with Patrick and Anthony last Friday.
They were polite, careful, explained everything very well, and did an outstanding job. They both represented your company at a very high level.
We could not have asked for anything more than they did.
My basement flooded early Tuesday morning and Patrick from SERVPRO came out right away. He did a great job with the clean up and kindly explained the process thoroughly. I couldn’t believe how much work he and Chris got accomplished. They were always on time and Patrick really made this difficult situation easier. The office staff are very helpful, accommodating and followed through with the coordination promptly. So far I’m very pleased with the work your company is doing and I just wanted to say thank you.
Colette, Matt and Jacob were all wonderful. Outstanding customer service. They responded quickly, were professional and had great follow up. Strongly recommend that if you have a water clean up problem or other need for SERVPRO - they are the company to use.
As discussed with the project manager, our doctors were very pleased with the work Patrick was doing and how quiet & efficient he was. We were able to run our clinic while the work was being done. NO Lost Revenue.
Over the holidays, we lost a good part of our home to a water pipe within the walls…almost invisible before it was too late. The Serve Pro professionals, Cape and Islands, were on site immediately. They knew their business and clearly applied personal mindfulness to the entire catastrophe. My heartfelt thanks to Tommy M. and the crew.
SERVPRO was professional, courteous and continuously provided updates during the scope of work done at my house. It is clear that they truly care about the customer and coordinated effortlessly to get the job done. I am very happy with the work done to get the house looking beautiful again!
I'd never had to use a remediation company until this past year when I had three different water damage incidents. From faulty pipes to broken water mains, SERVPRO's team has responded promptly to all of my disasters. At this point, I feel like I know every employee and can see that this family -owned business has high standards for customer service. All the jobs were done quickly and with attention to detail. Beth has personally helped me several times and all her service personnel, including Nate, Andrew, Kevin, Colette, Meredith, Thomas and Philip were pleasant and competent in all their visits to my home. They also quickly coordinated the jobs with my insurance agent and were accurate in their estimates so there was never any dispute as to the cost of remediation or reconstruction.
I highly endorse using SERVPRO of Upper Cape Cod and The Islands when you need emergency remediation at your home.
They will leave it looking better than before the flooding.
From the administrative folks to the crew who came to my home the SERVPRO team was top notch! The office folks were responsive and professional. The crew at my home worked fast and hard to help save many personal items we had just stored in the basement. Anyone who's ever had a water heater flood knows how upsetting it can be. SERVPRO should be on your "must call" list if you ever experience what we did.
About Us
SERVPRO in Falmouth, MA
At SERVPRO, we’re more than just a name on the truck—we’re Bill and Beth Russell, your neighbors right here on the Upper Cape and the Islands. After over 25 years in the construction industry, we opened our SERVPRO doors in 2008 with a simple mission: to deliver fast, honest, high-quality restoration services when people need them most.
From historic homes in Falmouth to island cottages and coastal businesses across Barnstable, Dukes, and Nantucket counties, we’ve handled everything from flooded basements to soot-covered attics. And we’ve built our reputation on three timeless values: hard work, fair pricing, and impeccable customer service.
We know first-hand how disruptive fire, water, or storm damage can be. That’s why we’ve created a full-service solution—from emergency response to in-house reconstruction—to make the recovery process seamless. Our goal? To restore not just your property, but your peace of mind. Like we always say, it’s not truly done until it’s “Like it never even happened.”
Why Falmouth Trusts SERVPRO
- Locally owned, community-driven – We live where we work and treat every job like it’s for family.
- Decades of hands-on experience – Over 25 years in construction, plus 15+ years in restoration.
- Full-spectrum restoration – Water, fire, smoke, and storm damage cleanup and complete rebuilds.
- Preferred by professionals – Trusted by insurers, property managers, and trade partners.
Our IICRC-certified team is always ready to respond—24/7, rain or shine—with the tools, training, and local knowledge needed to restore thoroughly and efficiently.
From Main Street shops to waterfront homes, when disaster hits, you don’t need more stress. You need a team that shows up ready, equipped, and all in. We’re that team.
Want to learn how SERVPRO can help you bounce back and breathe easier? We’re here when you need us.
— Bill and Beth Russell
General Contractor’s License: #CS-108357
