SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Caledonia, Harvard, North Woodstock
Our Google Reviews
(815) 728-7621
4.8
(34 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

I cannot say enough great things about the Servpro of Caledonia, Harvard, North Woodstock. We immediately called them after walking into our house and seeing the extent of our water damage. All the employees were professional, polite, and respectful. You can count on them to get the job done and efficiently. They were always on time and would explain in detail what they were doing every step of the way so that we always knew what was going on and what to expect next. Anytime we had a question or concern Roger was always available to talk to us. If you are ever in need of their services I would highly recommend reaching out to them.

Jenny Franzene

My husband and I highly recommend this branch of SERVPRO! They thoroughly cleaned and restored our bathroom after a tree fell into our home during a bad storm. Their response time was second to none. They also handled all the "red tape" of insurance, so we didn't have the headache! Roger (the owner) is knowledgeable, professional, and detail-oriented, and every worker on his team was very respectful of our home and property. Thank you, Roger and Justin! Highly recommend!

Becky K

My husband and I had a flood in our home that impacted most of the main floor and basement. It was devastating, overwhelming, and heartbreaking, but I am so thankful that we contacted ServPro. We called after 7am and there were people on our doorstep before 8am. They brought us a sense of calm and reassured us that everything was going to be ok. Everyone from their team was always kind, thoughtful and respectful when they entered my home. They communicated with us often to keep us up to date on where they were in the project process. My home is back to normal and dare I say even more beautiful than before the flood. We are so appreciative of all the hard work and effort from the ServPro team. We can never thank you guys enough!

Renee Hyland

We recently had a sewer backup from the heavy rains (in Menomonee Falls, WI). Our finished basement was completely destroyed. Mitch and his team came in and were very professional. They made recommendations and explained the reasoning behind them. They worked very cleanly and answered any questions along the way. I've been a custom home builder in my area for almost 20 years and have done several re-builds after fires, floods, etc. SERVPRO of Caledonia did a far better job with the remediation and cleanup than I have seen any other company do. They were careful to not damage anything else, made clean cuts, and were careful with the removal of everything. They also did my neighbor's house and were able to keep their trim. It looks like they were very careful to keep all the pieces neatly which will make it far easier (and less costly) for me to do the reconstruction.

Benjamin Perthel

WOW, just wow! Great service, great communication, and so prompt in our time of need. Thanks all!

Nicole Menomonee Falls

SERVPRO was a class act from the first contact with them and continued service until our water damage was corrected. Their customer service & support throughout our dilemma really aided us for our best results. Hopefully , don’t ever have to call them again but if we do, I will not hesitate to do so. Thank You so much Servpro Team!

Julie Beall

Great company, easy to work with, definitely contact them

Frank Herrera

Servpro came in and did a great job cleaning up after a flood. Thanks guys!

MJ Frank

Very pleased with how Roger and the rest of the Servpro team helped us when we had a burst pipe that led to significant water damage. They responded immediately and spearheaded the remediation from beginning to end. I would highly recommend their service.

Scott Stuck

About Us

Why SERVPRO?

SERVPRO of Caledonia, Harvard, North Woodstock understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We specialize in the cleanup, restoration, and reconstruction of residential and commercial property, and can also mitigate mold and mildew from your home or business

Our Team

With over two decades of experience owning and operating construction businesses, Roger Butler takes great pride in offering efficient, quality service to homeowners and businesses.  Roger was drawn to SERVPRO because of the organization’s commitment to the highest standard of service and community enrichment. Roger has always had a desire to serve his local communities, and still holds an IHSA Certification with 18 years spent coaching youth and high school sports programs.

Team Butler also includes Sandra Flores (Job File Coordinator,) Michael Muscarello (Project Manager) Leo Escobar (Crew Chief,)

Donnie Eiidany (Lead Technician,) Tony Escobar (Technician,) Tyler Gilmore (Technician) and Justin Peters (Construction Manager).

Sandra is a seasoned administrative professional with over 10 years of experience in office management and operational support. Combining her deep expertise in office administration with a strong customer service background, she excels at streamlining workflows while maintaining a high standard of service. Sandra is best known for her exceptional interpersonal skills and her innate ability to make every customer feel heard and welcomed.

Michael is our Production Manager with 12 years in the restoration industry, bringing a high level of technical expertise and leadership to every job site. He specializes in managing complex recovery projects, ensuring they are completed efficiently, safely, and to the highest industry standards.

Justin is a well-versed estimator who holds a degree in business administration. Justin Joined our team over a year ago as an intern, and has made the transition to full time employment. He shows compassion and care for all customers, and uses his background in construction to create solid estimates that not only ensure a proper scope, but do so in an efficient manner. 

Our production team is comprised of Leo, Jose, Tony, & Tyler; who are all young gentlemen who share the eagerness to learn everything they can, and work hard on every project. They are all personable, and will do their best to treat all customers, and their property, with care and respect. Each team member holds a strong skill set in a different aspect of mitigations, which allow for a well versed team to complete any project a customer may have. 

Training

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Caledonia, Harvard, North Woodstock.



If you would like to schedule service for your home or business, please call today!



Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Roger W. Butler
Roger W. Butler
Owner of SERVPRO of Caledonia, Harvard, North Woodstock

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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