Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Caledonia, Harvard, North Woodstock

Our Google Reviews
(815) 728-7621
5.0
(2 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Caledonia, Harvard, North Woodstock we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Mitch and his team made a stressful event seamless. Our water remediation from a basement leak was professionally and efficiently managed from drywall and carpet removal to checking on industrial dehumidifiers for days and even removal of the smell. The team was knowledgeable and kind. Highly recommend!

Amber Bouda
Chicago

My experience with your company was very professional. And on time, thank you for your support. And the open transparency that was shown throughout the whole job.

Tammy Moore
Chicago

Great company to work with, great works with details, always attentive and responsive. Thanks Roger.

CY Hung
Bartlett

The crew did a great final construction clean up in preparation for commercial tenant occupancy. Wipe down doors clean windows and blinds, vacuum carpets, clean hard surface flooring. Overall a great job. Thanks guys.

Chuck Shepard
Dekalb

The responsiveness from SERVPRO has been fabulous. Roger and Mitch patiently listened to concerns and answered questions.

Linda Vilim
Elk Grove Village

I found the cleaning and painting service to be completed as promised; the home was in great need of these services as the tenants smoked in the home; the servicemen were polite, timely, and committed.

Carrie Guthrie
Woodstock

Very friendly staff. Mitch does an awesome job. They were quick to get my mess cleaned up. I would definitely recommend them.  

 

Shelly Hood
Loves Park

Mitch and the team were great! We had flooding on a Sat morning, we gave SERVPRO a call and they started the dryout that afternoon. They were very thorough and Mitch came by each day to check on the progress of the drying. And they were very responsive to all our questions and requests. Thanks guys!

Robert Oakes
Chicago

Mitch and his team made a stressful event seamless. Our water remediation from a basement leak was professionally and efficiently managed from drywall and carpet removal to checking on industrial dehumidifiers for days and even removal of the smell. The team was knowledgeable and kind. Highly recommend!

Amber Bouda
Chicago

My experience with your company was very professional. And on time, thank you for your support. And the open transparency that was shown throughout the whole job.

Tammy Moore
Chicago

Great company to work with, great works with details, always attentive and responsive. Thanks Roger.

CY Hung
Bartlett

Great company to work with, great works with details, always attentive and responsive. Thanks Roger.

CY Hung
Bartlett

The crew did a great final construction clean up in preparation for commercial tenant occupancy. Wipe down doors clean windows and blinds, vacuum carpets, clean hard surface flooring. Overall a great job. Thanks guys.

Chuck Shepard
Dekalb

The responsiveness from SERVPRO has been fabulous. Roger and Mitch patiently listened to concerns and answered questions.

Linda Vilim
Elk Grove Village

I found the cleaning and painting service to be completed as promised; the home was in great need of these services as the tenants smoked in the home; the servicemen were polite, timely, and committed.

Carrie Guthrie
Woodstock

Very friendly staff. Mitch does an awesome job. They were quick to get my mess cleaned up. I would definitely recommend them.  

 

Shelly Hood
Loves Park

Mitch and the team were great! We had flooding on a Sat morning, we gave SERVPRO a call and they started the dryout that afternoon. They were very thorough and Mitch came by each day to check on the progress of the drying. And they were very responsive to all our questions and requests. Thanks guys!

Robert Oakes
Chicago

Mitch and his team made a stressful event seamless. Our water remediation from a basement leak was professionally and efficiently managed from drywall and carpet removal to checking on industrial dehumidifiers for days and even removal of the smell. The team was knowledgeable and kind. Highly recommend!

Amber Bouda
Chicago

About Us

Why SERVPRO?

SERVPRO of Caledonia, Harvard, North Woodstock understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We specialize in the cleanup and restoration of residential and commercial property, and can also mitigate mold and mildew from your home or business

Our Team

With over two decades of experience owning and operating construction businesses, Roger Butler takes great pride in offering efficient, quality service to homeowners and businesses.  Roger was drawn to SERVPRO because of the organization’s commitment to the highest standard of service and community enrichment. Roger has always had a desire to serve his local communities, and still holds an IHSA Certification with 18 years spent coaching youth and high school sports programs.

Team Butler also includes Mitch Lundry (General Manager) and Victor Aguilar (Crew Chief). Mitch comes from a finance and insurance background, and also has 10 years of experience working in construction. He holds a wide variety of certifications that allow him to work well with both customers and insurance companies including: Lead Renovator Certification and Subrogation Renovator Certification. Victor has 10 years of experience between his time in construction and as a maintenance technician. He is certified as a water, fire, and smoke restoration technician.

Training

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Caledonia, Harvard, North Woodstock.



If you would like to schedule service for your home or business, please call today!



Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Roger W. Butler
Roger W. Butler
Owner of SERVPRO of Caledonia, Harvard, North Woodstock

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.