Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Twin Falls & Jerome Counties

Our Google Reviews
(208) 735-1447
4.9
(191 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Twin Falls & Jerome Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

These guys are great. We have a brand new home that had water damage from the washer drain hose popping off. It flooded the laundry room, and two adjacent rooms. Andrew was quick to respond after they were contacted by State Farm. They even came at 1 in the morning and made sure the job was done right. Athena, one of the techs was one the ball. She made sure that the job was getting done right and made adjustments to the fans to make sure that we were getting the drying process done quickly and efficiently. She came back a second time on the last day of drying and she had a male tech with her and she worked circles around this guy. If you want the best people on the job make sure that you ask for Andrew and Athena the cleanup specialists.

Maria Fields
Twin Falls

I recently had some water damage to my home, after several attempts trying to find a company to help me out with no prevail, I decided to call SERVPRO. Within 15 minutes of my call Luke called me back and said he would be right over. This young man then spent the next few hours removing the water from the carpets and walls with some very hightech equipment. During this time one of the other companies returned my call and when I explained that I had someone in my home helping me, they asked which company was it. I repsonded SERVPRO and the gentleman said well then you are in good hands. Even their competitors recognize the high quality of service that SERVPRO offers their clients! Throughout the cleanup/restoration process, SERVPRO has been in constant communication with me to let me know who would be coming to my home and what repairs they would be assessing/making. The entire crew is professional and friendly and has treated my home as if it were their own. I have had the unfortunately experienced of a home flood before and the level of service and the quality of work performed by SERVPRO has surpassed my previous experience and expectations. I would (and will) without hestitation recommend SERVPRO to anyone who needs the competent and trained services of a cleanup and restoration company. Thank you to Luke and the entire staff at SERVPRO.

Amy Widener
Twin Falls

So happy we called SERVPRO! Luke came out at 2 am because of a burst pipe in the bathroom that flooded our bathroom, bedroom and dining area. He was just a pleasure to work with! He made sure I understood everything that happened, what needed to be done, how he was going to fix it, and what condition everything was in when his job was completed 3 days later. He treated our home as if it were his own and was very respectful. Hopeful we never have another issue that needs the services of SERVPRO, but if we do, we will absolutely be using them again. :)

Alexandra Fitkin
Jerome

We had a pipe break in our bathroom wall and could hear the water running underneath the house we called Luke and his brother with SERVPRO his brother walked me through how to shut the water off and they responded within a very short period of time had a plumber over.dryers under the house we are very thankful it wasn't worse and also extremely thankful for the courteous respectful honest and immediate attention that SERVPRO and the crew gave to us we would definitely recommend them to anyone who has had a problem with any kind of damage fire water mold or anything . Thank you so much for the quality service sincerely the Mealers

Wendy Mealer
Twin Falls

We recently had some water damage and mold in our laundry area.  I called SERVPRO and other restoration companies in the area and of the companies that actually showed up to give us a bid, Luke from SERVPRO was far and away the most professional and thorough in the assessment of the damages.  Everyone associated with the company who worked on the project was personable and professional. 
The mold remediation and reconstruction was done quickly and done right, just like TV ads show.  On a walk through of the finished project, Luke found a couple of aesthetic issues that were remedied the next day.
Hopefully I never have another problem like this, but if I do I will only call SERVPRO.

Randy Carlson
Kimberly

Amazing service, very professional, friendly and kind. Joe came out right away and did the assessment on my kitchen floor that was flooded. I have to say you have an awesome crew, Joe,Junior, Juan, Esdeyne, Mike, Shawn, Kaleigh, all just amazing. I would definitely recommend SERVPRO to anyone that I know might need your services. Thank you all!!

Karen Wolf
Filer

After an unfortunate flood, we called SERVPRO and they were to the house within hours. Joe, Mike, and the rest of the SERVPRO team did a great job over the next couple months working through the repairs. Kaylee was an absolute gem to work with on the phone and was so kind and timely. We really appreciate the way the stressful situation was handled. They have a great team!

Khristin Quigley
Twin Falls

We had an unfortunate incident at our brand new home, but SERVPRO was there every step of the way. Nikko, Chris and David were great and always on time. David made sure everything was back to brand new. If you ever need their services we would highly recommend them. THANK YOU, SERVPRO of Twin Falls for your great work!

Robert & Kristin Higgins
Twin Falls

The project team that came out and fixed our home due to a water damage loss were great. Team was very knowledgeable and courtious. Great customer service and your interests matters to them. Couldn't be any happier with the service they have provided for my family and myself. The Owner Luke spoke to me on a regular to keep me informed and any options that he recommended to help save costs. I would use them again with no hesitation. I recommend them to family and friends if they need a great service .

Bo Mendoza
Twin Falls

These guys are great. We have a brand new home that had water damage from the washer drain hose popping off. It flooded the laundry room, and two adjacent rooms. Andrew was quick to respond after they were contacted by State Farm. They even came at 1 in the morning and made sure the job was done right. Athena, one of the techs was one the ball. She made sure that the job was getting done right and made adjustments to the fans to make sure that we were getting the drying process done quickly and efficiently. She came back a second time on the last day of drying and she had a male tech with her and she worked circles around this guy. If you want the best people on the job make sure that you ask for Andrew and Athena the cleanup specialists.

Maria Fields
Twin Falls

I recently had some water damage to my home, after several attempts trying to find a company to help me out with no prevail, I decided to call SERVPRO. Within 15 minutes of my call Luke called me back and said he would be right over. This young man then spent the next few hours removing the water from the carpets and walls with some very hightech equipment. During this time one of the other companies returned my call and when I explained that I had someone in my home helping me, they asked which company was it. I repsonded SERVPRO and the gentleman said well then you are in good hands. Even their competitors recognize the high quality of service that SERVPRO offers their clients! Throughout the cleanup/restoration process, SERVPRO has been in constant communication with me to let me know who would be coming to my home and what repairs they would be assessing/making. The entire crew is professional and friendly and has treated my home as if it were their own. I have had the unfortunately experienced of a home flood before and the level of service and the quality of work performed by SERVPRO has surpassed my previous experience and expectations. I would (and will) without hestitation recommend SERVPRO to anyone who needs the competent and trained services of a cleanup and restoration company. Thank you to Luke and the entire staff at SERVPRO.

Amy Widener
Twin Falls

So happy we called SERVPRO! Luke came out at 2 am because of a burst pipe in the bathroom that flooded our bathroom, bedroom and dining area. He was just a pleasure to work with! He made sure I understood everything that happened, what needed to be done, how he was going to fix it, and what condition everything was in when his job was completed 3 days later. He treated our home as if it were his own and was very respectful. Hopeful we never have another issue that needs the services of SERVPRO, but if we do, we will absolutely be using them again. :)

Alexandra Fitkin
Jerome

We had a pipe break in our bathroom wall and could hear the water running underneath the house we called Luke and his brother with SERVPRO his brother walked me through how to shut the water off and they responded within a very short period of time had a plumber over.dryers under the house we are very thankful it wasn't worse and also extremely thankful for the courteous respectful honest and immediate attention that SERVPRO and the crew gave to us we would definitely recommend them to anyone who has had a problem with any kind of damage fire water mold or anything . Thank you so much for the quality service sincerely the Mealers

Wendy Mealer
Twin Falls

We recently had some water damage and mold in our laundry area.  I called SERVPRO and other restoration companies in the area and of the companies that actually showed up to give us a bid, Luke from SERVPRO was far and away the most professional and thorough in the assessment of the damages.  Everyone associated with the company who worked on the project was personable and professional. 
The mold remediation and reconstruction was done quickly and done right, just like TV ads show.  On a walk through of the finished project, Luke found a couple of aesthetic issues that were remedied the next day.
Hopefully I never have another problem like this, but if I do I will only call SERVPRO.

Randy Carlson
Kimberly

Amazing service, very professional, friendly and kind. Joe came out right away and did the assessment on my kitchen floor that was flooded. I have to say you have an awesome crew, Joe,Junior, Juan, Esdeyne, Mike, Shawn, Kaleigh, all just amazing. I would definitely recommend SERVPRO to anyone that I know might need your services. Thank you all!!

Karen Wolf
Filer

After an unfortunate flood, we called SERVPRO and they were to the house within hours. Joe, Mike, and the rest of the SERVPRO team did a great job over the next couple months working through the repairs. Kaylee was an absolute gem to work with on the phone and was so kind and timely. We really appreciate the way the stressful situation was handled. They have a great team!

Khristin Quigley
Twin Falls

We had an unfortunate incident at our brand new home, but SERVPRO was there every step of the way. Nikko, Chris and David were great and always on time. David made sure everything was back to brand new. If you ever need their services we would highly recommend them. THANK YOU, SERVPRO of Twin Falls for your great work!

Robert & Kristin Higgins
Twin Falls

The project team that came out and fixed our home due to a water damage loss were great. Team was very knowledgeable and courtious. Great customer service and your interests matters to them. Couldn't be any happier with the service they have provided for my family and myself. The Owner Luke spoke to me on a regular to keep me informed and any options that he recommended to help save costs. I would use them again with no hesitation. I recommend them to family and friends if they need a great service .

Bo Mendoza
Twin Falls

About Us

We are a team of restoration specialists that genuinely cares about the customers that we serve every day. We know that you have plenty of choices when you are looking for professional restorers, and we work hard to be a name that you can trust. We strive every day to be the fastest and the best option for all the houses and businesses throughout Jerome and Twin Falls Counties. Our commitment to our customers starts at the top with Luke Balbas, who has introduced several vital practices designed to set our team apart from the competition on a national scale.

We want customers to trust in the work that we can do for their homes and businesses, and that is why we can guarantee our recovery and restoration efforts with a warranty good for a full five years after a job completes. Not only do you get the full-service response from a team of professionals accredited through the Institute of Inspection, Cleaning and Restoration Certification (IICRC), but you get peace of mind knowing that any issue you experience with this work gets covered. 

We have always been a family-oriented team of professionals from our owner to our growing roster of recovery technicians and office staff. We always strive to provide the best for our communities by giving back through local charities and fundraisers in every way that we can. We love to sponsor events as well, and we find many uses for our time and resources with our involvement with the Blue Lakes Rotary Club.

We also understand that everyone’s situation is different, and we have developed recovery strategies for our customers that are strictly approval based. We work alongside our customers to determine what services can get afforded and what tasks an insurance company can provide coverage for so that there is no guesswork or surprises about the costs of restoration before any billing process begins.

Twin Falls and Jerome Counties both take up a large portion of Idaho, but our SERVPRO team works to stay connected to our communities and its people to help wherever and whenever you need us.

Luke A. & Amber C. Balbas
Luke A. & Amber C. Balbas
Owners of SERVPRO of Twin Falls & Jerome Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.