SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Twin Falls & Jerome Counties

Our Google Reviews
(208) 735-1447
4.9
(192 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

We approach every biohazard condition with safety in mind. We will strive to do whatever it takes to not only keep our team safe as we recover and clean up the damages, but also homeowners and others that could become exposed to something that might cause them harm. We have an extensive inventory of specialized cleaning equipment, personal protective gear, and disinfecting/cleaning agents to help us address the effects of any bio-threat.

With the traumatic and stressful experience that biohazard threats could be for Twin Falls and Jerome County residents and business owners, our SERVPRO team can express empathy and compassion as we help to navigate our customers through the ordeal. This entire division in our team has accreditations from both the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and the American Bio-Recovery Association (ABRA), as well as continued education in pathogenic threats. We have become equipped to handle the cleaning and recovery of crime scenes, traumas, deaths, animal infestations, hoarding, chemical spills, and sewage.

No matter what hazards threaten your property and its occupants, our SERVPRO professionals can make it “Like it never even happened.”

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Luke and his crew did a great job, we had and extensive leak in a downstairs bedroom, which we found on a Saturday.  He came over right away, started drying up the area, installed fans, removed some dry wall and floor boards, and started us on our way to recovery.  The job became more extensive, he handled everything and even with walls removed and carpet completely torn up.  Our room was completely restored in less than 2 weeks, which for the amount that was included was incredibly fast.  Thanks for a great and timely job.

Wilmer Jones
Twin Falls

We called SERVPRO,  and Luke Balbas responded on time. By looking to see if he could clean and polish our wood floor,  he discovered moisture and mold in the powder room.  He conducted a detailed inspection going into the crawl space and attic to determine the source.  He explained every step and reason.  Luke is so professional and friendly.  His expertise is unquestionable.  I would recommend him and his company with no conditions.  Outstanding service!

Keith Kulm
Twin Falls

The team at SERVPRO are amazing from the office workers to the clean up crew. The entire team at SERVPRO of Twin Falls and Jerome restored the house to like new again. They cleaned the entire home and got rid of all the smoke smell. Kaley in the office talked to me calmly and professionally. Sometimes she just listened(best quality) to an overwhelmed old man who was stressing. I always received Five star service from Kailey and the entire staff. The staff was always available to answer questions and made the process go smoothly. David went above and beyond to ensure the last detail was completed beyond our satisfaction. David is knowledgeable and did an excellent job. The fire was in our garage, when SERVPRO returned the contents they had polished every tool I own like new condition. Even a saw that I was going to throw away runs like new after they cleaned it. If you need any restoration do not look any further than the Twin Falls SERVPRO team. They are extremely professional and provided 5 star service. Pat Pacheco 

Pat Pacheco
Twin Falls

We needed a check on the crawlspace in a house we are purchasing. Joe checked it out and gave us a very favorable report in a matter of three hours. He was very professional, informative and reassuring. I would highly recommend SERVPRO to anyone needing restoration services. We felt they were honest and extremely helpful. Thank you Joe and SERVPRO.

Mary Shaw
Twin Falls

They helped us out of an unfortunate situation. They were prompt, consistent and available for communications. Their employees were polite, professional, courteous and empathetic. They were excellent from start to finish! I would recommend them without reservation.

Jennifer Kinghorn
Twin Falls

Very pleased with the service we received in helping with our flood due to a bad water heater. Andrew and his team, Athena and Remington, were great in the clean up and drying out of my bedroom and bathroom. Andy did an amazing job with the rebuild. Love the way it all turned out. And it was completed in time for my wedding!! Thank you SERVPRO!

Melissa Maughan
Jerome

I was very impressed with the business like fashion with which they took care of my problem. Every person who came to my house to help me was very efficient, but mainly they were friendly, kind, and helpful to me. I like the fact that no matter what I ask they would take the time to stop and explain it to me or help me. My house after the flood has been put back together better than what it was before! I will refer SERVPRO to all my friends and will be using them to remodel my kitchen this summer. And if I ever have another catastrophe, I have them on speed dial!

Shirley Todd
Twin Falls

SERVPRO has done a great job helping several of my clients as I'm an insurance agent here at Starley Leavitt Insurance in Twin Falls. They are great people to work with, and very friendly. Give them a call during your fire, water, and mold problems in your house.

Chris Schenk
Twin Falls

The crew at SERVPRO do an awesome job of taking care of my customers whenever there is a claim. They communicate great with my clients and my self so that everyone is on the same page. Great response time too.

Kendall Martin
Burley

Luke and his crew did a great job, we had and extensive leak in a downstairs bedroom, which we found on a Saturday.  He came over right away, started drying up the area, installed fans, removed some dry wall and floor boards, and started us on our way to recovery.  The job became more extensive, he handled everything and even with walls removed and carpet completely torn up.  Our room was completely restored in less than 2 weeks, which for the amount that was included was incredibly fast.  Thanks for a great and timely job.

Wilmer Jones
Twin Falls

We called SERVPRO,  and Luke Balbas responded on time. By looking to see if he could clean and polish our wood floor,  he discovered moisture and mold in the powder room.  He conducted a detailed inspection going into the crawl space and attic to determine the source.  He explained every step and reason.  Luke is so professional and friendly.  His expertise is unquestionable.  I would recommend him and his company with no conditions.  Outstanding service!

Keith Kulm
Twin Falls

The team at SERVPRO are amazing from the office workers to the clean up crew. The entire team at SERVPRO of Twin Falls and Jerome restored the house to like new again. They cleaned the entire home and got rid of all the smoke smell. Kaley in the office talked to me calmly and professionally. Sometimes she just listened(best quality) to an overwhelmed old man who was stressing. I always received Five star service from Kailey and the entire staff. The staff was always available to answer questions and made the process go smoothly. David went above and beyond to ensure the last detail was completed beyond our satisfaction. David is knowledgeable and did an excellent job. The fire was in our garage, when SERVPRO returned the contents they had polished every tool I own like new condition. Even a saw that I was going to throw away runs like new after they cleaned it. If you need any restoration do not look any further than the Twin Falls SERVPRO team. They are extremely professional and provided 5 star service. Pat Pacheco 

Pat Pacheco
Twin Falls

We needed a check on the crawlspace in a house we are purchasing. Joe checked it out and gave us a very favorable report in a matter of three hours. He was very professional, informative and reassuring. I would highly recommend SERVPRO to anyone needing restoration services. We felt they were honest and extremely helpful. Thank you Joe and SERVPRO.

Mary Shaw
Twin Falls

They helped us out of an unfortunate situation. They were prompt, consistent and available for communications. Their employees were polite, professional, courteous and empathetic. They were excellent from start to finish! I would recommend them without reservation.

Jennifer Kinghorn
Twin Falls

Very pleased with the service we received in helping with our flood due to a bad water heater. Andrew and his team, Athena and Remington, were great in the clean up and drying out of my bedroom and bathroom. Andy did an amazing job with the rebuild. Love the way it all turned out. And it was completed in time for my wedding!! Thank you SERVPRO!

Melissa Maughan
Jerome

I was very impressed with the business like fashion with which they took care of my problem. Every person who came to my house to help me was very efficient, but mainly they were friendly, kind, and helpful to me. I like the fact that no matter what I ask they would take the time to stop and explain it to me or help me. My house after the flood has been put back together better than what it was before! I will refer SERVPRO to all my friends and will be using them to remodel my kitchen this summer. And if I ever have another catastrophe, I have them on speed dial!

Shirley Todd
Twin Falls

SERVPRO has done a great job helping several of my clients as I'm an insurance agent here at Starley Leavitt Insurance in Twin Falls. They are great people to work with, and very friendly. Give them a call during your fire, water, and mold problems in your house.

Chris Schenk
Twin Falls

The crew at SERVPRO do an awesome job of taking care of my customers whenever there is a claim. They communicate great with my clients and my self so that everyone is on the same page. Great response time too.

Kendall Martin
Burley

About Us

We are a team of restoration specialists that genuinely cares about the customers that we serve every day. We know that you have plenty of choices when you are looking for professional restorers, and we work hard to be a name that you can trust. We strive every day to be the fastest and the best option for all the houses and businesses throughout Jerome and Twin Falls Counties. Our commitment to our customers starts at the top with Luke Balbas, who has introduced several vital practices designed to set our team apart from the competition on a national scale.

We want customers to trust in the work that we can do for their homes and businesses, and that is why we can guarantee our recovery and restoration efforts with a warranty good for a full five years after a job completes. Not only do you get the full-service response from a team of professionals accredited through the Institute of Inspection, Cleaning and Restoration Certification (IICRC), but you get peace of mind knowing that any issue you experience with this work gets covered. 

We have always been a family-oriented team of professionals from our owner to our growing roster of recovery technicians and office staff. We always strive to provide the best for our communities by giving back through local charities and fundraisers in every way that we can. We love to sponsor events as well, and we find many uses for our time and resources with our involvement with the Blue Lakes Rotary Club.

We also understand that everyone’s situation is different, and we have developed recovery strategies for our customers that are strictly approval based. We work alongside our customers to determine what services can get afforded and what tasks an insurance company can provide coverage for so that there is no guesswork or surprises about the costs of restoration before any billing process begins.

Twin Falls and Jerome Counties both take up a large portion of Idaho, but our SERVPRO team works to stay connected to our communities and its people to help wherever and whenever you need us.

Luke A. & Amber C. Balbas
Luke A. & Amber C. Balbas
Owners of SERVPRO of Twin Falls & Jerome Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.