Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Council Bluffs

Our Google Reviews
(712) 256-6616
5.0
(35 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Council Bluffs we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

There was some mold that needed to be tested in my elderly parents' house, so after a Google search I called SERVPRO and they scheduled me right away. The technicians they had arrived at our house promptly as scheduled, and quickly got to work testing, discovering, then treating and fixing the mold growth in my parents' walls. Their crew was kind, gracious, and helpful with our needs. We appreciated our SERVPRO experience and would use them again if we ever had to.

Sophia B.
Carter Lake

I work for an American Family Insurance agent. We gave several customers that live in Council Bluffs. We refer SERVPRO quite often and our customers are happy with the service.

Deb
Council Bluffs

This is the first company I will call to help me clean up anything. The workers are very professional very friendly. They made me feel comfortable having them in my around.

Helena
Council Bluffs

SERVPRO was very professional in their work. They did a great job and if I ever need anything again they are the first people I'm going to call. Their team is super nice and they get the job done fast. 

Judy
Omaha

We had damage from smoke and fire in our home recently and called SERVPRO of Council Bluffs to come fix the damage it caused. We talked to the crew that got sent and realized the job would take multiple days. The technicians still got to work quickly and did a great job of cleaning all the equipment up that got used when they finished. We would use the services SERVPRO provided again in the future, and would love to recommend them to our friends for any work they might have.

Gabe Hernandez
Council Bluffs

Thank you for your excellent water damage restoration service. I highly recommend SERVPRO of Council Bluffs.

Kaya
Council Bluffs

I am the property coordinator for a property in Elkhorn. We had water intrusion in the basement and black mold. I first contacted another company, and was very disappointed with the service we received. The following week I contacted SERVPRO. I was immediately contacted and they put me in contact with Jared, the PM. He was professional, responsive, PATIENT, knowledgeable and thorough. He kept me updated in a timely manner. Made the entire process so easy. I would highly recommend Jared and his team!

Lisa
Council Bluffs

My basement flooded the other day. I called SERVPRO and they had a team out to my house in 45 minutes. They work fast and efficient. Their team is super professional and polite and made sure that I was satisfied and got what I wanted. 

Thomas
Omaha

Recently my husband and I experienced minor, but annoying flood damage in our basement after a recent rain passed through our area. We didn't know about SERVPRO of Council Bluffs until after we searched google. The crew who arrived to our house answered all of our many, many questions then did an excellent job cleaning up our property. If we need someone like that again, we will be calling SERVPRO. Great management and staff thank you!

Nancy Redding
Treynor

There was some mold that needed to be tested in my elderly parents' house, so after a Google search I called SERVPRO and they scheduled me right away. The technicians they had arrived at our house promptly as scheduled, and quickly got to work testing, discovering, then treating and fixing the mold growth in my parents' walls. Their crew was kind, gracious, and helpful with our needs. We appreciated our SERVPRO experience and would use them again if we ever had to.

Sophia B.
Carter Lake

I work for an American Family Insurance agent. We gave several customers that live in Council Bluffs. We refer SERVPRO quite often and our customers are happy with the service.

Deb
Council Bluffs

This is the first company I will call to help me clean up anything. The workers are very professional very friendly. They made me feel comfortable having them in my around.

Helena
Council Bluffs

SERVPRO was very professional in their work. They did a great job and if I ever need anything again they are the first people I'm going to call. Their team is super nice and they get the job done fast. 

Judy
Omaha

We had damage from smoke and fire in our home recently and called SERVPRO of Council Bluffs to come fix the damage it caused. We talked to the crew that got sent and realized the job would take multiple days. The technicians still got to work quickly and did a great job of cleaning all the equipment up that got used when they finished. We would use the services SERVPRO provided again in the future, and would love to recommend them to our friends for any work they might have.

Gabe Hernandez
Council Bluffs

Thank you for your excellent water damage restoration service. I highly recommend SERVPRO of Council Bluffs.

Kaya
Council Bluffs

I am the property coordinator for a property in Elkhorn. We had water intrusion in the basement and black mold. I first contacted another company, and was very disappointed with the service we received. The following week I contacted SERVPRO. I was immediately contacted and they put me in contact with Jared, the PM. He was professional, responsive, PATIENT, knowledgeable and thorough. He kept me updated in a timely manner. Made the entire process so easy. I would highly recommend Jared and his team!

Lisa
Council Bluffs

My basement flooded the other day. I called SERVPRO and they had a team out to my house in 45 minutes. They work fast and efficient. Their team is super professional and polite and made sure that I was satisfied and got what I wanted. 

Thomas
Omaha

Recently my husband and I experienced minor, but annoying flood damage in our basement after a recent rain passed through our area. We didn't know about SERVPRO of Council Bluffs until after we searched google. The crew who arrived to our house answered all of our many, many questions then did an excellent job cleaning up our property. If we need someone like that again, we will be calling SERVPRO. Great management and staff thank you!

Nancy Redding
Treynor

About Us

SERVPRO of Council Bluffs is locally owned and operated by Lathe & Nicole Toft.  The Tofts first joined SERVPRO in 2016 in northwest Iowa. Lathe & Nicole also own SERVPRO of Omaha Southwest & SERVPRO of Omaha West/Saunders County. Lathe also brings with him a great deal of knowledge in the construction industry having previously co-owned Boji Builders Inc since 2002.  

The Tofts understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Council BLuffs specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Council Bluffs can also mitigate mold and mildew from your home or business. Lathe and Nicole have invested in state-of-the-art equipment that sets them apart from the rest.  A 5,000 CFM trailer mounted desiccant to handle large water losses, drying time and cost is cut down significantly. A complete ultrasonic cleaning system, which helps to restore instead of replace. Graffiti or soot removal is no problem with the IBIX media blaster. 

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Council Bluffs.

Lathe R. & Nicole L. Toft
Lathe R. & Nicole L. Toft
Owners of SERVPRO of Council Bluffs

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.